Henry Meds Opiniões 12 429

TrustScore: 4.5 em 5

4,5

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Dr. Jasmine Henderson was very knowledgeable and pleasant, she listened to every question and answered in a manner that I understood everything! Customer service was also very helpful (I kept gettin... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

The telemedicine appointment was very convenient and it was awesome that I was able to schedule very early in the morning prior to work. The nurse practitioner was very nice and was able to explain th... Ver mais

A empresa respondeu

Classificada 3 em 5 estrelas

The PA was amazing—we ended up changing our initial plan, and it turned out to be a much better fit for my needs. The only reason I can’t give a higher rating is due to the pricing transparency. It... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Just restarted after pausing my subscription for a few months. Easy process and was able to set up a fast appt with my provider who reviewed my history/progress/concerns. Provider approved me to res... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Clínica de medicina desportiva
  2. Serviço de emagrecimento

Escrito pela empresa

Henry Meds mission is to make healthcare for chronic conditions, including weight management, accessible to every American who needs it, no matter their finances. Our vision is to reinvent how healthcare success is judged; by achieving the best medical outcomes per dollar spent. We offer top quality telehealth care along with best-in-class client support.


Informações de contacto

4,5

Excelente

TrustScore: 4.5 em 5

12 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 99% das suas opiniões negativas

Geralmente responde em 14 horas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

⭐️⭐️⭐️⭐️⭐️

Dr. Jasmine Henderson was very knowledgeable and pleasant, she listened to every question and answered in a manner that I understood everything!
Customer service was also very helpful (I kept getting automated emails about finishing my intake form when they were done)

16 de abril de 2026
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Resposta da Henry Meds

Your feedback is invaluable to us! We are grateful for your kind words and look forward to continuing to provide great service.

Classificada 1 em 5 estrelas

As a previous customer

As a previous customer, the current customer service protocol is horrible. You can’t reach a person who can answer questions only leave messages. They promise the message will be answered by a phone call and I never received on. Also my practitioner was terrible compared to all others I’ve used.

14 de abril de 2026
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Resposta da Henry Meds

We sincerely appreciate your review and feedback. We’re sorry to hear that your experience didn’t meet your expectations, and we are committed to making improvements based on your comments.

Classificada 5 em 5 estrelas

I was very pleased with the services…

I was very pleased with the services very professional and prompt I will be a repeat customer

24 de março de 2026
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Resposta da Henry Meds

We appreciate your thoughtful review! Your kind words inspire us to continue delivering the best experience possible.

Classificada 4 em 5 estrelas

Henry Meds is a reasonable provider.

Henry Meds is a reasonable provider.

They take the time to actually understand your health care needs and will give reasonable input.

I would recommend Henry Meds.

15 de abril de 2026
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Resposta da Henry Meds

Your feedback is truly appreciated! We work hard to provide excellent care, and it’s rewarding to know our efforts are making a difference.

Classificada 5 em 5 estrelas

The telemedicine appointment was very convenient

The telemedicine appointment was very convenient and it was awesome that I was able to schedule very early in the morning prior to work. The nurse practitioner was very nice and was able to explain the medication and all side effects. He also gave me a plan for exercise and diet. I would recommend 100%

17 de abril de 2026
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Resposta da Henry Meds

Your feedback means the world to us! We’re dedicated to providing excellent care and are so grateful for your support.

Classificada 5 em 5 estrelas

I just had my consultation and Dr Paul…

I just had my consultation and Dr Paul McOmber was great!!! He also had some good advice for my weight loss journey. Thank you 😊

17 de abril de 2026
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Resposta da Henry Meds

Thank you for your amazing review! We’re so pleased to hear that your experience was positive. Your kind words motivate us to keep delivering top-quality service.

Classificada 3 em 5 estrelas

The PA was amazing—Price surprise not so much

The PA was amazing—we ended up changing our initial plan, and it turned out to be a much better fit for my needs.

The only reason I can’t give a higher rating is due to the pricing transparency. It showed a $0 cost to start the “new” subscription plan, but after confirming, my card was charged nearly $600. That price wasn’t clearly presented beforehand, and had I seen it, I may have explored other options. I feel a bit stuck now.

16 de abril de 2026
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Resposta da Henry Meds

Thank you for your feedback! For transparency, you can review our Terms of Service and current program pricing anytime at henrymeds.com/terms-of-service/programs. If you need help or have questions, our team is happy to assist at (909) 787-2342.

Classificada 1 em 5 estrelas

Fraud and theft

After meeting with the provider it was agreed that I would continue on my 37.5 dosage. I was charged for 145$ for to 30 tabs but received 15. I have attempted to contact them both by phone and email daily for 8 days and not received response. I am now 7 days away from running out of the med i was charged for. This is fraud and theft.

16 de abril de 2026
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Resposta da Henry Meds

Thank you for your review. We take all feedback, especially negative feedback, seriously and use it as an opportunity to improve. We appreciate you taking the time to share your thoughts, and we’re sorry that this is not the experience we want for any patient at Henry Meds.

Classificada 5 em 5 estrelas

My weight loss journey

Why Henrys Meds? When I was obese and did not have the support of my doctor to use a GLP-1 despite my diagnosis of pre diabetes, a family history of diabetes, and high fasting blood sugar. Being menopausal I just started gaining weight, despite diet (KETO) and exercise. If diet and exercise was the solution to my weight issue I shouldn't have had a problem, yet there I was. I contacted Henrys Med to figure out if I was a candidate and since insurance wasn't covering the program if I could afford to be on the program.
I have regular visits with my practitioner on Zoom, I can contact Henrys anytime I have questions or am having concerns (like having surgery) while using the medication. The providers are very thorough and you know what your suppose to be doing while using the medication, like exercising, drinking plenty of water and knowledge about how the medication works...how to give yourself shots, etc.
My journey continues and I have lost 40 lbs and am no longer obese, my fasting blood sugar is 93 and my A1C is 5.0. I worried about a yoyo effect of gaining back the weight, however, that hasn't happened. I continue on a maintenance dose and I feel great.

10 de novembro de 2025
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Resposta da Henry Meds

Thank you for sharing your experience! Your feedback means so much to us and plays a key role in helping others make informed decisions. We’re grateful for your support and appreciate you taking the time to share your thoughts.

Classificada 5 em 5 estrelas

I have been using Henry Meds since 2024

I have been using Henry Meds since 2024. I find the process prompt and efficient.
The customer service has been very good. I would highly recommend

13 de abril de 2026
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Resposta da Henry Meds

Thank you for your support! Your feedback keeps us motivated to continue providing outstanding service.

Classificada 5 em 5 estrelas

The doctor was knowledgeable

The doctor was knowledgeable, and the process was efficient and affordable.

13 de abril de 2026
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Resposta da Henry Meds

Thank you for your support! Your feedback keeps us motivated to continue providing outstanding service.

Classificada 5 em 5 estrelas

I highly recommend Henry Meds

I highly recommend Henry Meds. I’ve been a patient for over 18 months and the process has always been smooth. I trust the Nurse I see and she’s always open, honest & knowledgeable.

31 de março de 2026
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Resposta da Henry Meds

Your thoughtful review means a lot to us! Providing a seamless and positive experience is always our goal, and we appreciate your feedback.

Classificada 1 em 5 estrelas

Warning about HenryMeds

I have ordered glp-1 for years through this company. Last year I entered a contract with them for a year to get a price break. Big mistake. I received multiple automated emails from them that my contract was expiring this year and to go to the patient portal to update or they would automatically go month to month and charge original higher price. I emailed and called them MANY times that I didn’t want to go month to month and they completely ghosted me. I have no doubt it was as to start charging my account the amount for month to month price. When I emailed the 6th time the site kept wanting me to verify my email address and I couldn’t get through to them at all. I finally filed a complaint with the BBB and within minutes I received a email that I wouldn’t be charged further. It took this for them to do the right thing. This is a horrible company-please be forewarned

10 de abril de 2026
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Resposta da Henry Meds

Thank you for your review. We take all feedback seriously and will carefully review any concerns you’ve raised to improve moving forward. We’re sorry for any frustration this may have caused.

Classificada 5 em 5 estrelas

Theresa Is Great!

Theresa is very easy to talk to & ask questions. She provided a some excellent suggestions about my regimen which I really appreciated.

Theresa is very focused at our meetings & listens to every thing said.

Thank you Theresa.

9 de abril de 2026
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Resposta da Henry Meds

We appreciate you sharing your experience! Knowing that we’ve made a positive impact is what drives us.

Classificada 3 em 5 estrelas

Quick process but no further health guidance for side effects

Application process: 10/10
-Application asks for normal identification, a debit card, and simple health history.
-Videocall was very quick, basically asking the same questions that was on the application process.
-Processing of medication is quick and gives you proper updates.

Advice in Regards to Maintaining Health:
-This specific medication for weight loss has been available, from what I remember, since 2017. Therefore, as doctors and medical providers, I expected that there would be additional information about how to counteract side effects in relation to the pancreas, the liver, the gallbladder, muscle tissue, bone density being negatively affected. The woman who did my video appointment said there is none, besides working out. I would expect that someone in this field with extensive experience in prescribing out the meds and knowing the side effects would also give supplemental instruction. It is off putting that there is “none.”

9 de abril de 2026
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Resposta da Henry Meds

Thank you for your feedback—we’re glad the process felt smooth.

We encourage you to schedule a follow-up appointment to discuss any concerns and receive more guidance. Our team is happy to help coordinate if needed.

Classificada 1 em 5 estrelas

Henry Meds $550 for Nothing - Completely Ineffective

Henry Meds was a complete waste of money.

They send the medication in a single vial meant to last two months, which is a terrible setup for first-time users. It makes dosing confusing, and I ended up injecting more than prescribed and got very sick.

I paid $550 total ($249 + $299) and lost only 2 pounds in two months. There was zero appetite suppression - it honestly felt like I was injecting water.

When I reached out, their only solution was to keep going and increase the dose, instead of addressing the fact that the medication clearly wasn’t working.

This feels like a business model that profits from people trying it for a couple of months with little to no results. I would strongly caution anyone considering this.

8 de abril de 2026
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Resposta da Henry Meds

Thank you for your review. Henry Meds exclusively relies on compounded medications from a network of licensed 503(b) and state board of pharmacy licensed 503(a) compounding pharmacies across the US.
We understand that not every treatment works the same for everyone, and we're truly sorry when our patients don't see the results they were hoping for. We encourage scheduling a follow-up visit with a clinician to explore alternative treatments that may work better for you.

Classificada 5 em 5 estrelas

Dr Jake was great

Dr Jake was great! He talked with me about my goal weight and what to expect realistically. Very personable and my meds will be here tomorrow. Just an easy experience all around.

8 de abril de 2026
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Resposta da Henry Meds

We appreciate you taking the time to share your experience! Your satisfaction means a lot to us.

Classificada 1 em 5 estrelas

I have been rescheduled three times…

I have been rescheduled three times because of supposedly three emergencies. No calls have been returned. One email only has been returned. No one monitors the calendars. This is bullshit.

8 de abril de 2026
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Resposta da Henry Meds

We’ve asked for a little more information so we can fully review your concern. You’ll receive a message from Trustpilot shortly—when it comes through, please provide the requested details so we can move things forward. Thank you for your time and cooperation.

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