Excellent customer service.. arrived within 24 hours and an absolutely gorgeous ring. I haven’t taken it off yet! Great value for money, I have seen similar rings at a much higher price. I would defin... Ver mais
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Leia as opiniões dos outros
Excellent experience. Received quickly. I bought cufflinks, made from genuine Spitfire parts, for a birthday present. They are beautifully made and the recipient was delighted with them. I chose th... Ver mais
Excellent .. communication, delivery, presentation and the history/background. Spitfire neck chain is xmas gift and know he will love it The ring is unusual with the shell .. another gift that... Ver mais
Thank you so much, this was the perfect gift for our daughter’s graduation in Aerospace Engineering. Beautiful quality and the little card providing an overview of the materials was great. A timeless... Ver mais
Informações sobre a empresa
Escrito pela empresa
We are Zoe and Louise at Hepburn & Hughes. We create handmade jewellery in Sterling Silver using salvaged material, iconic ceramics and Art Deco styles, for both men and women. We pride ourselves on good communication with our customers to provide a first-class service.
Informações de contacto
Platt, TN15 8JX, Sevenoaks, Kent, Reino Unido
- 07976819095
- hello@hepburnandhughes.com
- hepburnandhughes.com
Respondeu a 100% das suas opiniões negativas
Geralmente responde em 14 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Excellent service
I’m very happy with the service from Hepburn & Hughes. I made an error during the ordering process and when I contacted them it was immediately resolved. My purchase (which is beautiful!) was processed very quickly.
Replacement chain
Great as usual good quality chain at a reasonable price. Well packaged and a prompt delivery keep up the great work love your products as do my wife and daughter.
Beautifully presented
Beautifully presented
Arrived on time and came with a certificate of authenticity and a gift box
Very happy.
Really poor service
Really poor service - the price offered at checkout kept jumping up vs an e-mail offer I was sent the night before, no one answered the phone numbers provided and no one replied to the e-mail I sent after placing my order at the (now) higher price, which I had to do as this was a gift. Clearly they are using some kind of dynamic pricing algorithm and that feels exploitative.

Resposta da hepburnandhughes.com
Very speedy delivery and beautiful…
Very speedy delivery and beautiful earrings I purchased for a birthday present.
Bought this for my wife's recent…
Bought this for my wife's recent Birthday and she loved it and has worn it ever since, so I'm happy!

Resposta da hepburnandhughes.com
Item arrived on time and was exactly as…
Item arrived on time and was exactly as described.
Beautiful piece of jewellery and…
Beautiful piece of jewellery and delivered on time, the packaging could have been better as I had to find my own nice bag to put the small box and separate certificate and cloth cleaner in, I feel for the price a simple but nice velvety bag or something could have been provided rather than the cardboard delivery box, but recipient very happy! Will order from here again,

Resposta da hepburnandhughes.com
Returning customer
As a very happy returning customer, I rate H&H 5 stars. Great products, great service and super nice people to deal with.

Resposta da hepburnandhughes.com
My item came on time
My item came on time, which is getting rarer from online orders
I was pleased with the packaging, the item I ordered was as expected and it looks great
Very happy
Excellent service and beautiful pendant
The website was very easy to use, self/explanatory, with excellent pictures. I liked that they showed a model wearing the pendant I was considering, so I could judge the size of it. Communication was timely and shipping to Canada was surprisingly fast.
Gorgeous amethyst necklace
Gorgeous amethyst necklace, beautifully packaged and received very quickly. Delighted with purchase.
The Perfect Items
As always the items I bought were superb, and they arrived swiftly and well packaged, I can highly recommend Hepburn & Hughes
Excellent
Excellent .. communication, delivery, presentation and the history/background.
Spitfire neck chain is xmas gift and know he will love it
The ring is unusual with the shell .. another gift that will be adorned and shown off.
Cannot recommend highly enough.
Beautiful Topaz Jewellery
I did not see the topaz necklace & earrings I ordered for my daughter in Law for her birthday, but she said they were beautiful
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