I got lulled into a false sense of security (again), after my orders in the last few months arrived really quickly. However, this last order (£65), wasn't acknowledged, no tracking number, but they t... Ver mais
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Leia as opiniões dos outros
No delivery, no response on phone or email, don't waste your money or time, what a con!!!! Got instant reply when l left this review it said F *** YOU! They wont refund either, the good reviews are c... Ver mais
If any of the 1 star reviews on here are stopping you buying from HTR, I give you this. I can almost guarantee, that at some point during the transaction, that customer was behaving like a c*nt. I've... Ver mais
Excellent service, being first time user to a site im always a little sceptical, but definitely no need to be, delivery as expected and on time, alway a struggle to find nice hash locally however... Ver mais
Informações sobre a empresa
Escrito pela empresa
Online U.K Cannabis shop selling Cali hybrid flavours, original cannabis strains, cannabis vapes, cannabis Edibles, cannabis tinctures & topicals
Informações de contacto
Manchester City Centre , M156FL, Manchester, Reino Unido
- 07493819205
- Info@herbalisttea.com
- herbalisttea.com
Sem histórico de convites para avaliação
Esta empresa não convidou os clientes, pelo que as opiniões podem não ser representativas
Não respondeu a opiniões negativas
Como esta empresa usa o Trustpilot
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They're great when everything runs…
They're great when everything runs smoothly. But when things don't...oof. Disappointed that I was intentionally sent an item different to what I ordered (that I sadly experienced no effect from, basically just overpriced sweets), rather than being contacted/refunded. Thankful that I didn't spend too much. Their service can be quite hit-and-miss in my experience, so I will order from elsewhere next time.
Edit: downgrading my review to 1 star due to the unhinged threats I've received from them since leaving my honest feedback. I had no idea they were so rude. AVOID these weirdos. Emails from them (that thankfully went to my junk folder) are as follows:
"You ungrateful t**t we do not appreciate your bad review.
We swapped your order for an alternative to ensure you got an edible product yet still you write a bad review trying to dissuade sick people from purchasing products they need from us.
Do you not understand the trouble we go through and the risks we take to deliver our products to you ungrateful person, so unless you remove your bad review we will bar you from our services and let all our customers in your local area know you are a trouble causer??
We wait for you to remove your review today"
"Listen you cheeky c**t. We do our best so if you do not remove your bad review we will let all our customers in your local area know your address and know you are a trouble causer and we will also send one of our reps to your address when we're in your area ourselves to explain our policy clearly to your face so you have a clear understanding that you should not try to prevent others from obtaining their needed medication from us.
We give you until the end of the Easter holiday to remove your review you horrible c**t or else we act."
"You've got until the end of Easter to remove your bad review then you will get a visit from us and f*** the police they will not be able to help you so you BIG MOUTH C**T we will not allow you to try and prevent others from getting their medication with your BIG MOUTH"

Resposta da Herbalisttea room
Ordered Thursday morning came next day…
Ordered Thursday morning came next day rate these guys 100%

Resposta da Herbalisttea room
Never fails
I've used this company numerous times they have never let me down. Absolutely the best, safest and easiest way to buy.
Luckily the order arrived much quicker…
Luckily the order arrived much quicker than the previous, the packaging discreet as well as being vacuum packed and heat sealed. The payment process couldn`t be easier and the product excellent. You can`t ask for any more.
This really is a great website the…
This really is a great website the product is great, the delivery service had a little bit of a delay but there’s nothing HTR could have done about it.
Very nice juice 😁 thanks guys
Very nice juice 😁 thanks guys. Would definitely recommend 👍✌
Best place to buy
Great, strees free transactions.
So you can get an idea, as simple as buying something in amazon, professional and courier delivery. You can't ask for any better. Best place!
Keep it up guys.
Once again a top quality product from a…
Once again a top quality product from a reliable team. Cannot fault and always delivers.
Absolutely fantastic shop
Absolutely fantastic shop , 100% reliable , and when there was a slight issue with an order ( once ) they quickly amended and corrected instantly,
Many main street shops do not have customer care that good
Top work guys
KEEP UP THE GOOD WORK GUYS
No complaints from me.
Reliable, reasonably priced, good selection, extremely discreet, good communication, easy payment methods.
For anyone apprehensive or concerned about scam/fake sites from my personal experience I can put your mind at ease and reassure you this is 100% legit and to date I have had no issues and been using this for approx 14 months with regular orders.
Decent product
Legit company
Legit company don't believe trash reviews. Speedy delivery you recieve confirmation when your delivery has been processed and shipped. They are quick at responding to any queries. 5 star+ you guys deserve recognition.
Excellent quality service very fast…
Excellent quality service very fast delivery and great quality of products to choose from would highly recommend many thanks
Totally legitimate
Totally legitimate. I also use hub420 and broccolinugs and anyone in the know uses these as well as they are also legit. I do find the herbalist tea rooms products to be the best quality and I have had absolutely no problems at all.
Update
Update
HT are back to normal now, package came in 2 days (free post) taped up again so all good.
Nice old skool Morrocan hash (UK shop), warmed up enough in hand to make a J, tastes like 'pollen' hash. Nice change from the soft hash flooding market at mo.
Cheers HT
Well done HRT
Firstly, a big thank you to HRT who were helpful throughout my first order, I was aware of the delays caused by the mailing system (Beyond HRT's control) with backlogs et cetera. To those nervous/panicked customers, I would always suggest you remember who takes the risk in these transactions and to always treat those who are attempting to help you as you would like to be treated yourself. They have built trust with me immediately and I cannot find fault with any part of the process, from product, to payment to packaging, well done HRT, I will return soon
this is a 2nd and 3rd order update.
this is a 2nd and 3rd order update.
Ordered In December, last order on the 18th. Both arrived, paid for special delivery. Last package wasn't heat sealed to the extent that it was airtight and I could smell it as the postman handed it to me. I haven't placed a new order due to the feedback left recently by other buyers. Hopefully these issues are related to Christmas etc. Non-communication with customers seems to be a sticking point that could save people lots of worry about whether their parcel will arrive or whether they have been ripped off.

Resposta da Herbalisttea room
Here’s hoping
Hi there,
Just a quick review. I’ve placed a new order and am happy to confirm the quality of previous products. However it would be helpful if you could respond to e mails more frequently. I say this as someone who suffers from anxiety not out of a desire to nag!!
Anyway hoping new order arrives soon. Order no 5265.
Cheers and happy new year.
I've been a customer for about a year…
I've been a customer for about a year now and am mostly quite happy.
These guys do always deliver (at least from personal experience so far) but I don't think I've ever received my orders without a bit of a gentle nudge. Doesn't seem to matter if I wait 3-4 days or 7+ days after placing the order to give them a bit of a poke wondering where the order is - usually the product arrives very soon after I reach out.
For example - I put my most recent order in on Dec 25, a few days later they updated the website to reflect orders placed after 11am on Dec 31 wouldn't arrive till after the New Year's bank holidays so I shot them an email on the 30th to check up on my order. Well, I don't have it yet, but I'm confident it was put in the mail that day or the next and will be in my mailbox when post resumes....(definitely a bit stressful to be out of pocket so much money and have no real clue when the purchase is going to arrive though).
The product quality has been reliably good (I go for sativa bud). I bought some indica hashish from them once which was an absolute dud - no effects whatsoever - but really, everything else has been top notch.
Summary:
Pretty good bud - unreliable delivery.
Recommendation for future customers:
Be patient, be friendly, follow up politely & and order well in advance so that when it's running late you don't find yourself in a pinch.
Recommendation for HTR:
Keep up the good work! Thanks for providing this service! It would be great to be able to know when an order is put in the mail and to get a tracking number or something all automatically. Definitely would make it feel less stressful for the customer.
original post 2/1/2022

Resposta da Herbalisttea room
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