Heritage Traditions Opiniões 

264
•
TrustScore: 4.5 em 5

4,3

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Ich habe mich für Heritage Traditions entschieden, weil sie einfach die besten Tweed-Baseballkappen haben. Das Verhältnis von Preis / Leistung ist meiner Meinung nach unschlagbar. Der Service ist au... Ver mais

Classificada 5 em 5 estrelas

Great looking hat and great fit as described. Excellent customer service - they gave me a full refund on delivery when the courier failed to deliver next day. Can't wait to be wearing my 'Doyle'... Ver mais

Classificada 1 em 5 estrelas

Shop bietet Rücklabel an. Möchte man Retoure schicken, wird eine Adresse in China genannt.Kein Label zugeschickt. Trotz mehrfach Email Kontakt wird kein Label geschickt.Antwortschreiben passen nicht... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

My partner and I travelled with Lochs & Glens in mid-December and came back via a stop-off at Moffat Service Station. He bought a tweed cap there, but subsequently lost it after Christmas so I went o... Ver mais

Informações sobre a empresa

  1. Loja de acessórios de moda

Escrito pela empresa

Heritage Traditions takes key inspirations from the classic British tweeds and Scottish checks from traditional weaving, mastered by craftsmen and mill workers over the past few centuries. Our collection of caps and accessories are crafted in a range of wool mix herringbones, checks and houndstooth that are characteristic of tweeds developed throughout the British Isles. We create our collections using styles handed down through generations but always with a modern twist – bringing long established shapes up to date with contemporary fits and clever attention to detail. You will find all our styles in a variety of colours, patterns and fabrics that will finish your look perfectly, whether you are out walking the dog or dressing up for a day out at the races. Newsboy caps, Baker-Boys and Flat Caps are our signature and come in high quality wool mix tweeds with elastic trim for easy fitting and our leather brand tab. Look out for co-ordinating products to complete your outfit with matching tweed ties, bow-ties and gloves. Our scarves are made using the finest materials and brushed for a soft luxurious handle and will keep you warm as well as stylish. Wallets and Hip Flasks add a perfect finish for your Heritage Traditions look and make great gifts too.


Informações de contacto

4,3

Excelente

TrustScore: 4.5 em 5

264 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,3

Todas as opiniões

(264)

1 opinião nos últimos 12 meses

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Classificada 5 em 5 estrelas

Kappen super, Support top - nur Zoll zur Zeit doof

Ich habe mich für Heritage Traditions entschieden, weil sie einfach die besten Tweed-Baseballkappen haben. Das Verhältnis von Preis / Leistung ist meiner Meinung nach unschlagbar.
Der Service ist auch hervorragend. Besonders als Kontinentaleuropäer ist aktuell schwierig, diese Kappen (und auch die anderen Sachen) zu bekommen, da der Versand auf Grund fehlender Zollvereinbarungen zwischen der EU und GB exorbitant teuer wäre und Heritage Traditions gezwungenermaßen darauf verzichtet. Trotzdem versuchen die Mitarbeiter alles, damit an seine Sachen gibt.
Ich finde die Produkte von Traditions Heritage sehr gut und auch der Support ist top. Nur die blöden Zoll Bestimmungen vermiesen gerade den Einkaufspaß.

29 de agosto de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

Shop bietet Rücklabel an wird aber nicht zugesendet

Shop bietet Rücklabel an. Möchte man Retoure schicken, wird eine Adresse in China genannt.Kein Label zugeschickt.
Trotz mehrfach Email Kontakt wird kein Label geschickt.Antwortschreiben passen nicht zur Fragestellungen. Rückversand kostet dann 30 Euro. Fakeware.

3 de outubro de 2025
Opinião espontânea
logótipo da Heritage Traditions

Resposta da Heritage Traditions

Hi Simone,

Thanks for the feedback.

If you are able to provide your order number and I can look into this further, because I can’t find any orders under your name. Unless it was placed under a different name? I also can’t find any emails from you, when were these sent and to what email?

We don’t offer returns labels and we have no returns address in China. I’m confused about what has happened here.

Any info about your order would be really helpful.

Thanks
Sam

Classificada 5 em 5 estrelas

Wonderful hats

I got few hats, different colours for my husband. He absolutely loves them all. Great quality, quality stitching and great communication. Thank you.

14 de novembro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Amazing customer service

I bought a good quality but very inexpensive tweed cap on a recent visit to Scotland.
When I got home I unpacked the unworn cap and discovered that the brass popper on the ear flaps was not attached. The tweed had a small hole where the popper had been and both parts of the popper were attached to the ear flap.
Unfortunately, because we had been touring I could not remember for certain which tourist shop I had bought it from and I did not have a receipt.
I emailed Heritage traditions and asked what might be done and the response I got could not have been more helpful.
They asked for photographs to send for their suppliers and offered to send me a replacement.
Given that I felt partly to blame for the situation because I had not noticed the fault when I made the purchase, I offered to pay the postage.
I was advised that this would not be necessary and I received my new hat a few days later. Thanks Sam

25 de abril de 2024
Opinião espontânea
Classificada 1 em 5 estrelas

Import Duty from non EU

If you are outside UK, you will end up with 40% import duty as a result of BREXIT!
I have actually been informed that before Purchase, the selling price is including duty to Portugal and of course, this is not the case as the products are shipping from Glasgow.
The quality of the products are good but not for the European Unions Citizens. Please take note.
PS: I did try to reach out but just disappointing.

8 de janeiro de 2024
Opinião espontânea
Classificada 1 em 5 estrelas

Made in China!

Company is very proud of its 'tradition', yet its products are made in China! How do I know? I was charged 45% of the product's value as custom duty! They didn't mention any additional costs on their website at all. Custom duty from UK to EU is zero, but not when product is made in China (they admitted it on the custom form).
Scarf I bought looks awful, colours are nowhere as vibrant as on their website. Pure scam.

6 de dezembro de 2023
Opinião espontânea
logótipo da Heritage Traditions

Resposta da Heritage Traditions

Hi Maciej, Sorry to hear you feel this way. A couple of things to note: we do mention the possibility of customs tax on every product page, shopping cart page, shipping policy page and T&C's page. You were within your rights to refuse delivery and not pay the charge. You could also dispute the charge with your local customs office. However, we have no control over this which is why we state on our website that it is the buyer's responsibility to pay for this if applied. If you are unhappy with the product, please return to us and we will refund you the cost of the product. Thanks

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