the products were well priced and well crafted. Packaged simply but beautifully, they were protected in recyclable card & arrived very quickly. An all round excellent shopping experience. Thank you fo... Ver mais
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Leia as opiniões dos outros
There was a huge problem with the company that imports through the customs in Croatia. However, when I reached out to Heritage they arranged return of the parcel and they sent another out to my... Ver mais
A empresa respondeu
Due to an order with another seller falling through I had to make some last minute purchases for gifts on a special occasion and needed them delivered by a Monday morning. I placed the order very late... Ver mais
Heritage of Edinburgh is just wonderful! We purchased a sweater (ballantrae jumper) as a gift for someone when we were by Edinburgh Castle. When we were repacking and preparing to leave for the airp... Ver mais
Informações sobre a empresa
- Loja de departamentos
- também em
- Loja de compra e aluguer de kilts
- Loja de moda feminina
- Loja de moda infantil
- Loja de moda masculina
- Loja de souvenirs
Escrito pela empresa
Old Town's largest department store. Kilts, Cashmere, Lambswool, bagpipes, hoodies, blankets, Harris tweed, Jewellery, Knitwear, Gloves, Kid's highland wear.
Informações de contacto
100-106 South bridge, EH11HN, Edinburgh, Reino Unido
- info@heritageofedinburgh.com
- heritageofedinburgh.com
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Como esta empresa usa o Trustpilot
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Quality
Quality of product was excellent, the softest cashmere ever. The delivery time was also very fast.
Beautiful scarf
Beautiful scarf, warm and soft. Color was a bit lighter than expected, but overall very happy with product.
Customer services very efficient
Customer services very efficient. Returns very well handled. Replacement garment was given as a gift
And they are well pleased with the sweater.
Shipment was extremely fast to USA and…
Shipment was extremely fast to USA and product as advertised. It was worth the shipping price as they used FedEx UK. Hoping my granddaughter is surprised as she really wanted to buy one of these when she was in Edinburgh but didn't get the chance to make it to the store in the less than 24 hours she was there. I thought this would be a great 21st birthday surprise. Thank you so much!
Great customer service
Great price, great customer service and quick delivery. I had an issue with an order they rectified it without any issue whatsoever. Very thankful.
Communication was excellent it was just…
Communication was excellent it was just that the dispatch was a little slow but I was kept up to date when I sent an email enquiring about delivery eta.
Able to find what I was looking for…
Able to find what I was looking for quickly and easily by typing in the date of the charm I was looking for. Item delivered very quickly and in the time scale.
Prompt & efficient service.
This place is GREAT!
To be shipped from Scotland to the US, I received my package way sooner than I expected. If they didn't have the product, I was refunded. It was a simple and smooth process to place an order. Love everything about this store.
Your site is easy to use
Your site is easy to use. My order was process very promptly and evidently efficiently and arrived here today - well packed. And it's such a very pretty piece. Communication was great through it all. Thank you and take care!
At the time I placed the order I left…
At the time I placed the order I left explicit shipping instructions and even followed with an email leaving the identical shipping instructions.
I paid for the jacket and stated not to ship until after September 20 because we were out of the country for 3 weeks. The order was shipped immediately , fortunately a neighbor saw the package and stored it until my return. I am happy with jacket
It is as advertised and the fit is good
Regards
Richard Falls
Easy to use website
Easy to use website. The scarf I bought was lovely and delivered promptly
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