the products were well priced and well crafted. Packaged simply but beautifully, they were protected in recyclable card & arrived very quickly. An all round excellent shopping experience. Thank you fo... Ver mais
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Leia as opiniões dos outros
There was a huge problem with the company that imports through the customs in Croatia. However, when I reached out to Heritage they arranged return of the parcel and they sent another out to my... Ver mais
A empresa respondeu
Due to an order with another seller falling through I had to make some last minute purchases for gifts on a special occasion and needed them delivered by a Monday morning. I placed the order very late... Ver mais
Heritage of Edinburgh is just wonderful! We purchased a sweater (ballantrae jumper) as a gift for someone when we were by Edinburgh Castle. When we were repacking and preparing to leave for the airp... Ver mais
Informações sobre a empresa
- Loja de departamentos
- também em
- Loja de compra e aluguer de kilts
- Loja de moda feminina
- Loja de moda infantil
- Loja de moda masculina
- Loja de souvenirs
Escrito pela empresa
Old Town's largest department store. Kilts, Cashmere, Lambswool, bagpipes, hoodies, blankets, Harris tweed, Jewellery, Knitwear, Gloves, Kid's highland wear.
Informações de contacto
100-106 South bridge, EH11HN, Edinburgh, Reino Unido
- info@heritageofedinburgh.com
- heritageofedinburgh.com
4,8
Excelente
149 opiniões
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Stylish comfortable scarf
Really good product. Well made and comfortable. Good design also. Only small improvement that I would have liked, though it is long enough, is that another few inches of length would work better for my chosen way to wear a scarf in winter. Wrapped right round my neck and tucked behind.
4 de fevereiro de 2023
Very disappointed with the general…
Very disappointed with the general quality and the incorrect crest and motto!
4 de fevereiro de 2023
Superb service
Superb service, really prompt and inexpensive freight cost, excellent quality product and communication. Would highly recommend.
22 de janeiro de 2023
Nonexistent customer service.
I have placed two orders with this company. Had problems with the size on the first one (my fault) and on the second one of the items they sent was the wrong one. I've sent two emails and gotten no response on either. I'm with Colin. It might be time for small claims court since it seems impossible to get their attention.
11 de novembro de 2022
Opinião espontânea
Very straightforward and quick service
Very straightforward and quick service. Beautifully wrapped too.
7 de janeiro de 2023
Well made shirt
Lined tartan shirt bought in L size. Very well made. Good fit. Very warm and comfortable. Prompt delivery. Very satisfied.
26 de janeiro de 2023
Size didnt fit which is not a big deal…
Size didnt fit which is not a big deal i have emailed 2 times for the return label to be sent nothing has been sent to me still waiting not impressed with customer service
28 de dezembro de 2022
Resposta da Heritage of Edinburgh
Hello, we do not offer option to get prepaid return label if "item didn't fit", we can exchange it for you for a correct size if needed.
What an odd company.
What an odd company.
Their website doesn't provide any information about returns. Neither does the order confirmation or the paperwork sent with the order. Is this even legal??
I managed to establish that they are part of the same network as "Heritage of Scotland" and obtained information on how to return an item.
Order placed 20/11/22. Returned to them (with evidence) 7/12/22. As of 17/01/23 I'm yet to receive any information about my refund.
No response to emails either.
I'm am now on the verge of pursuing my refund through the small claims court.
20 de novembro de 2022
Opinião espontânea
Kennedy tartan scarf
I ordered a Kennedy tartan scarf for my fiancé's birthday. It arrived very quickly and on the day he loved it.
11 de janeiro de 2023
Resposta da Heritage of Edinburgh
thank you
Scotland Tartan Polo Shirt
Great service, very quick delivery.
Good quality Scotland Tartan Polo Shirt.
Definitely recommend.
5 de janeiro de 2023
Resposta da Heritage of Edinburgh
thank you
Lovely tartan cape
Very fast delivery. The materiale in my tartan cape is very Nice, soft and a very good quality. The colours are lovely. BVery good price also.
4 de janeiro de 2023
Resposta da Heritage of Edinburgh
thank you
Great quality
Great quality, nice packaging and fast delivery. I would recommend this store.
3 de janeiro de 2023
Resposta da Heritage of Edinburgh
thank you
The umbrella broke the first time I…
The umbrella broke the first time I used it when it was raining a couple of days ago on a rainy and windy day
9 de janeiro de 2023
Resposta da Heritage of Edinburgh
Hello, there is clearly stated on a label of exact product you ordered " Strong gust can damage your umbrella facing the wind. Wind damage does not constitute a faulty frame." according the weather for your locality, it has been one of the most windy days of the month.
Beautiful scarves!
I was a little disappointed when I got my despatch notification that one of the items I’d ordered was out of stock. However, this was short lived as I had the most lovely scarf and stole delivered. It was beautifully packaged and they even included a postcard of where they are based. Can’t fault the quality
19 de dezembro de 2022
Resposta da Heritage of Edinburgh
Thank you :)
Beautiful scarf
Delivery was very quick, and the scarf itself is a lovely quality.
22 de dezembro de 2022
Resposta da Heritage of Edinburgh
Thank you :)
Beautiful blankets and colours are…
Beautiful blankets and colours are perfect, mum and brother happy with their exams gifts xx
20 de dezembro de 2022
Resposta da Heritage of Edinburgh
Thank you :)
PERFECT PURCHASE
I found your company on line check to see if you retailed what l was looking for the item was what l wanted the price right so l purchase price right. Description what was said delivered on time and saved me looking in shops
PERFECT THANKS
6 de dezembro de 2022
Resposta da Heritage of Edinburgh
Thank you :)
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