Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 3 em 5 estrelas

Currently items I have order have not been shipped, yet been over a week and half with no indication that it has and even the tracking number says otherwise also. Wouldn’t be a problem time wise but I... Ver mais

A empresa respondeu

Classificada 4 em 5 estrelas

I never received my item. If this e-mail is a sign that my case came and you expect an honest review of it, then all I can say is that it has not come. Update: I still have not received the item ye... Ver mais

A empresa respondeu

Classificada 4 em 5 estrelas

I love my phone case but I’m having trouble keeping the light off when I want it off, I press the button in the back but they after I set it down or just tap on the screen, it turns on again. It als... Ver mais

A empresa respondeu

Classificada 3 em 5 estrelas

The case came in a reasonable amount of time however the charger that comes with it neither plugs into the wall or has a usb option. As an iPhone user getting an charger that is magnetic to android... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Loja de acessórios para telemóveis

Escrito pela empresa

Follow your passion ! #phonecase


Informações de contacto

3,7

Aceitável

TrustScore: 3.5 em 5

53 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico de convites para avaliação

Esta empresa não convidou os clientes, pelo que as opiniões podem não ser representativas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

3,7

Todas as opiniões

(53)

0 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 4 em 5 estrelas

Can’t charge case

I ordered two phone cases, both came in looking great, art is beautiful but my only problem is i got the wrong charger, it doesn’t plug to a wall or usb (i use iphone) , i tried to get help but no one got back to me. I also believe the lights are supposed to turn on when music plays? mine doesn’t though

24 de outubro de 2022
Opinião espontânea
Classificada 4 em 5 estrelas

I'm trying to find out how to turn the…

I'm trying to find out how to turn the light off people keep saying double tap but where do I double tap

11 de outubro de 2022
Opinião espontânea
logótipo da Heyybox

Resposta da Heyybox

It is in the instruction manual: there is a distance of two fingers on the bottom web.

Classificada 4 em 5 estrelas

Haven’t gotten a response back on my…

Haven’t gotten a response back on my package my order number is popping up as not found in on the verge of disputing this transaction.

5 de outubro de 2022
Opinião espontânea
logótipo da Heyybox

Resposta da Heyybox

Did you receive your package? If you have any problem pls contact the customer service.

Classificada 4 em 5 estrelas

Great!…. But…

I love the art work, I just have a slight problem. It seems that my Goth Mikasa case only has leds on the bottom. It also only lights up if the case is tapped. I’m uncertain whether this is normal or not

17 de setembro de 2022
Opinião espontânea
logótipo da Heyybox

Resposta da Heyybox

Hello, our case will light up when there is a sound, don't need to tap it always. If there is any problem, contact me, I will send you a new one.

Classificada 5 em 5 estrelas

I would recommen

The service provided today was exceptional. They were very patient in the process. I would recommend this company to everyone

13 de maio de 2022
Opinião espontânea
Classificada 5 em 5 estrelas

These men are incredible.

Every time I utilize them, they are prompt, amiable, and efficient, and they always take care of the issue. They are trustworthy, which is more crucial.

29 de abril de 2022
Opinião espontânea
Classificada 5 em 5 estrelas

Ik heb een bestelling geplaatst voor…

Ik heb een bestelling geplaatst voor een siliconen hoesje met het anime-personage Zoro. De kwaliteit van het hoesje was uitstekend, en het paste wonderwel om de telefoon! U kunt de telefoon zelfs met het glas naar beneden plaatsen, omdat deze goed past en de hogere randen net iets bedekt. Bovendien is er een ophaalkantoor dat best handig is.

10 de agosto de 2022
Opinião espontânea
Classificada 5 em 5 estrelas

I messed the order up and chose the…

I messed the order up and chose the wrong iPhone case size the support team was very useful to me and helped me a lot as well as gave me a 80%refund and gave me a 40% discount to get a new case the right size :)

14 de julho de 2022
Opinião espontânea
Classificada 3 em 5 estrelas

Charger cable fail - corrected

The case came in a reasonable amount of time however the charger that comes with it neither plugs into the wall or has a usb option. As an iPhone user getting an charger that is magnetic to android adapter is a huge fail. All new cords will have to be ordered to see if the product works as advertised. 🤨
Edit.. the company sent me a new data cable and it works great! Thank you for the follow up. Hopefully there will be a future option on the website on what cable users prefer before shipping. Thank you again. 👍

24 de junho de 2022
logótipo da Heyybox

Resposta da Heyybox

After receiving your feedback, we have shipped you a free usb data cable at the first time. Good luck!

Classificada 5 em 5 estrelas

Love the anime phone cases

Love the products, I ordered 3 and got it within 7 days. Love how the light sync with the music or noise that plays from the phone. I can’t wait for more art work or anime to be on these cases. I got a case that was not working properly and contacted heyybox on Facebook and they got back to me asap, on there business hours. He help me figure out the problem and now I’m super satisfied. Very good customer services.

18 de junho de 2022
logótipo da Heyybox

Resposta da Heyybox

Thanks a lot!

Classificada 3 em 5 estrelas

Currently items I have order have been shipped… but no indication of it being shipped.

Currently items I have order have not been shipped, yet been over a week and half with no indication that it has and even the tracking number says otherwise also. Wouldn’t be a problem time wise but I also paid for fast shipping, so upset for how long it taking for an update of any kind.

7 de junho de 2022
logótipo da Heyybox

Resposta da Heyybox

I asked the logistics company. It turned out that the tracking number was modified once, but it was not synchronized to our store. Now I have uploaded the correct tracking number , you can check the logistics now. It shows you can get the case soon.

Classificada 3 em 5 estrelas

alight

phone case alight

21 de abril de 2022
logótipo da Heyybox

Resposta da Heyybox

I don't get it, can you tell me what's going on? If there is a problem with the phone case, you contact me and we will give you a satisfactory solution!

Classificada 4 em 5 estrelas

I didn’t receive my case yet - update

My case arrived!

20 de abril de 2022
logótipo da Heyybox

Resposta da Heyybox

We have tracked that your courier has been Distribution center - Outbound, please wait patiently for a few days, it should arrive soon, sorry for the inconvenience.

A Experiência Trustpilot

Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.

As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.

Saiba mais sobre outros tipos de opiniões.

Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.

Leia mais sobre como processamos as opiniões na Trustpilot.

Aqui estão 8 dicas para escrever óptimas avaliações.

A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.

Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.

Saiba mais