Good meeting with Zoe Explained very well about hearing My ear didn't feel good after wax removal a few weeks ago.(only one ear needed wax removal). Zoe explained that it can take weeks for the ea... Ver mais
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Leia as opiniões dos outros
Brian is a very nice gentleman, he welcomed us as explained the procedure to us in detail and carried out the tests very carefully. We were very impressed and we look forward to our next visit
The professional approach was excellent. However my appointment was delayed because Head Office scheduled a meeting that meant all clients on the morning of my appointment were delayed. This was in my... Ver mais
Tom was very good with his explanation of the test process. we went through the various stages of the process and established that i am in need of hearing aids. Being a bit vain, i opted for the inse... Ver mais
Informações sobre a empresa
Escrito pela empresa
We are specialists in hearing loss and hearing aids in Ireland. We provide digital hearing aids & free hearing tests at your local Hidden Hearing clinic.
Informações de contacto
Block 5 Waterside Innovation Campus, Citywest, Dublin 24, D24 X7FT, Dublin, Irlanda
- 1800818808
- info@hiddenhearing.ie
- hiddenhearing.ie
4,9
Excelente
871 opiniões
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My mum was today for a checkup 🙏 Really…
My mum was today for a checkup 🙏 Really high services 🙏Thanks for everything and highly recommend 🙏
21 de maio de 2026
Resposta da Hidden Hearing Ireland
Thank you for your kind feedback. We are delighted to hear that your mum’s checkup went so well and that you were pleased with the level of care provided.
Supporting both our clients and their families with attentive and reassuring service is very important to us, and it is wonderful to know this was reflected in your experience.
We truly appreciate your recommendation and thank you for choosing Hidden Hearing.
Excellent professional service
Excellent professional service. Staff are amazing and would have no hesitation in recommending them.
B.hughes
18 de maio de 2026
Opinião espontânea
Resposta da Hidden Hearing Ireland
Thank you for your kind feedback. We are delighted to hear that you received excellent professional service and that our team made such a positive impression.
It is especially rewarding to know you would feel confident recommending us, as trust and reassurance are central to the care we aim to provide for every client.
We truly appreciate you taking the time to share your experience and thank you for choosing Hidden Hearing.
Grace Kelly is so helpful
Grace Kelly is so helpful, thorough and friendly. She answered all my questions.
She tested my hearing, compared the results to a previous hearing test. Grace checked my hearing aids, cleaning them and replacing components. She also ensured the phone app was working on my phone and advised me to contact her if any issues arise afterwards or if I need advice on best new phone to link with the hearing aids. It is reassuring to get this free service knowing this opportunity and monitoring is giving me the best possible outcome. Also I got two reminder phone calls, the last one closer to the date, in case I forgot my appointment from Ruth. As well as a letter reminder in the post setting a possible appointment date. I highly recommend this after care service.
15 de maio de 2026
Resposta da Hidden Hearing Ireland
Thank you for such detailed and thoughtful feedback Nora. We are delighted to hear about your experience and that you felt so well supported throughout your appointment.
It is wonderful to know that Grace provided reassuringly thorough, friendly care and took the time to review your hearing, maintain your devices and ensure everything was working smoothly, including your phone connectivity. We are also pleased to hear that the ongoing support and follow up from Ruth helped you feel fully prepared and reassured ahead of your visit.
Ongoing aftercare is a key part of our commitment, helping to ensure our clients continue to get the very best from their hearing solutions over time. Your recommendation means a great deal and we truly appreciate you taking the time to share your experience.
Great experience and informative
Attention to detail, communication skills of the company were exceptional. All staff had good customer service skills. Hearing test a very pleasant and enlightening experience. Audiologist very informative.
13 de maio de 2026
Resposta da Hidden Hearing Ireland
We really appreciate you taking the time to share this feedback Mairead.
It is great to hear that your hearing assessment was a positive and informative experience, and that everything was explained in a way that felt clear and easy to follow. We are also pleased that our team’s approach to communication and service met your expectations throughout your visit.
Comments like yours really mean a lot to us. Thank you for choosing Hidden Hearing.
Friendly efficient and informed clinic
IT WAS A CLAEN TIDY CLINIC, WELL PRESENTED, APPOINTMENT WAS EFFICIENT AND WELL EXPLAINED AND CALM
I FELT I WAS IN SAFE EXPERIENCED HANDS
THANKYOU
13 de maio de 2026
Resposta da Hidden Hearing Ireland
Thank you for your feedback Bernadette! We are pleased to hear that you felt comfortable throughout your visit and that the clinic environment gave you confidence and reassurance. A calm, well organised appointment where everything is clearly explained is exactly the standard of care we aim to provide.
It is also very rewarding to know you felt you were in experienced and safe hands during your time with us.
We appreciate you taking the time to share your experience and thank you for choosing Hidden Hearing.
Short visit- less than 10 minutes
I liked the welcome as the door opened at 2pm.
I was disappointed that I brought another person along who was not needed. The test was so short, but I was glad to know my hearing is good even though another tester said I had less good hearing in one ear.
12 de maio de 2026
Resposta da Hidden Hearing Ireland
Hi Mary, we really appreciate your honest feedback. While we're happy to hear that there were positive aspects to your visit, we understand there's room for improvement.
Please let us know how we can enhance your experience by contacting us at 1800 667 711 or info@hiddenhearing.ie.
Thank you for helping us serve you better.
Kind regards,
The Hidden Hearing Team
I found it very easy and accessible
I found it very easy and accessible, no results were forwarded to me. A report.
1 de maio de 2026
Resposta da Hidden Hearing Ireland
Thank you for sharing your feedback.
We are pleased to hear that you found the process easy and accessible, as we aim to make every step as straightforward as possible.
We appreciate you taking the time to review your experience and thank you for choosing Hidden Hearing.
Disappointed.We were very disappointed with their…
We were very disappointed with their initial pressure to buy, then after my husband and I had purchased this very expensive equipment, we needed extra help in learning to use it. We made appointments to get help for that and instead of help, we were pit under more pressure to purchase updated items to already very dear equipment which we still needed help in learning to use. We are looking for a more helpful audiology business at the moment.
6 de maio de 2026
Opinião espontânea
Resposta da Hidden Hearing Ireland
Thank you for taking the time to share your feedback Hilda.
We are very sorry to hear about your experience and that you and your husband felt under pressure at any stage of your journey with us. This is not the standard of care we expect to provide.
Our priority is always to ensure clients feel fully supported, confident and informed, particularly when learning how to use their hearing technology. Additional appointments should be focused on guidance and ongoing support, not adding any sense of pressure or uncertainty.
Your comments are taken seriously and will be shared with the relevant team so this can be reviewed appropriately.
Thank you again for your feedback.
Hidden hearing Portlaoise
I recently attended Hidden Hearing in Portlaoise and was looked after by Daryl, who was extremely helpful and knowledgeable throughout the entire appointment. Numerous tests were carried out, and he explained everything clearly while showing the results in real time, which really helped me understand what was going on.
The instructions for using the hearing aid were very clear, and Daryl went out of his way to make sure I felt confident and comfortable. He listened to what I wanted and never pushed any option on me, which I really appreciated.
The office itself is spotless, and the reception team were welcoming and friendly from the moment I arrived. Overall, it was a very positive experience, and I felt genuinely well cared for.
27 de abril de 2026
Very professional and everything was…
Very professional and everything was explained clearly before during and after. Made to feel it wasn't the end of the world after I discovered that I needed hearing aids.
2 de maio de 2026
I found them very efficient and…
I found them very efficient and helpful. I would recommend them to my friends
1 de maio de 2026
My experience was wonderful in every…
My experience was wonderful in every way from the moment I went in until I left. Staff excellent and I felt so relaxed and at ease.
1 de maio de 2026
Very polite and helpful…
Very polite and helpful audiologist—well informed-took the time to explain everything and answer all my questions—didn’t force a decision— explained the payment/finance options and all discounts I qualified for—then left the final decision to me. Very positive experience.
Thanks a million, Eric.
29 de abril de 2026
The hearing test was very good
The hearing test was very good , I went to terenue. I will go back when I need a hearing aid
28 de abril de 2026
Changed my life
From the moment I walked in the door to my appointment the care I received was exemplary. I walked in thinking that I was going for a standard hearing test and walked out an hour and a half half later with a new life. I cannot say enough positive things about the staff at Artane Hidden Hearing
24 de abril de 2026
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