HIES Opiniões 

1389
•
TrustScore: 5 em 5

4,8

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

I had already had a some quotes from other solar companies, and I almost went with another company, a dear friend and colleague passed me details for this company, really pleased I did, Andrew and... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Politeness of the guys whilst working for two days at our house (David, Lee & Davy) plus electrician Mike who also spend the second full day working here. Very professional job carried by a well exp... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Solar is a big investment with a slow return - Optimising is important and also having the assurance, just in case something goes wrong. HIES gives you that assurance and ensures compliance with stan... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I’m very happy with the installation process. The staff (Sham I think his name is) who first attended to market the product was very knowledgeable. The whole process went very smoothly and installa... Ver mais

A empresa respondeu

Informações sobre a empresa

Escrito pela empresa

HIES is committed to the highest standards in consumer protection for the home energy sector. Through our Chartered Trading Standards Institute (CTSI) approved Consumer Code and Alternative Dispute Resolution (ADR) service, we promote fairness, accountability, and protection for both homeowners and installers.


Informações de contacto

4,8

Excelente

TrustScore: 5 em 5

1 mil opiniões

5 estrelas
4 estrelas
3 estrelas
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1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Respondeu a 100% das suas opiniões negativas

Geralmente responde dentro de uma semana

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,8

Todas as opiniões

(1389)

409 opiniões nos últimos 12 meses

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Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

HIES

Yes the understanding about the product and good communication on there part would recommend this

4 de março de 2026
Opinião espontânea
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Resposta da HIES

Good morning, Paul. We are pleased to hear that you are happy with the service you have received from HIES. Thank you for taking the time to leave a review. Kind regards, HIES.

Classificada 5 em 5 estrelas

DomElec are a company that's put's the…

DomElec are a company that's put's the customer first being polite and friendly from their office staff and also the installation team, great job thanks.

17 de março de 2026
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Resposta da HIES

Hi there, thank you for taking the time to leave a review. We are thrilled to hear that Domelec Electrical & Solar Limited was polite and friendly. Kind regards, HIES.

Classificada 5 em 5 estrelas

Installation performed very quickly

Installation performed very quickly, to the highest standard, by highly qualified technicians. We highly recommend Titan Energy Solution.

16 de março de 2026
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Resposta da HIES

Good afternoon. We are delighted to hear that your installation was to the highest standard. Thank you for leaving a review. Kind regards, HIES.

Classificada 5 em 5 estrelas

Great communication

Great communication, professional and genuinely helpful

20 de março de 2026
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Resposta da HIES

Hi there, Zoe. Thank you for taking the time to leave a 5-star review - We really appreciate it. Kind regards, HIES.

Classificada 5 em 5 estrelas

Solar panel and EV charger

Mark thoroughly explained the whole process which made it easier to make the decision… I took my time.

Installation was as promised and there were no glitches.

All staff very professional.

12 de fevereiro de 2026
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Resposta da HIES

Good morning, Isobel. Thank you for taking the time to leave a positive review. We are pleased to hear that your installers were professional throughout your installation. Kind regards, HIES.

Classificada 5 em 5 estrelas

final future proof for heating

I was particularly impressed by how smoothly the whole process went and ultimately how quickly the team took out my old system and got the new one running. I was never for one day without hot water. And it was very thoughtful indeed to provide me with heaters for the few days of no heat. The professionalism of the team was incredibly tidy and at the end of each day my home was made tidy and ready for the next day. They kept me informed throughout the process so I always knew what the next stage was. It made the transition much easier from day to day. Where possible they found solutions to hiding pipe work for which I am very grateful.
It’s a relief to have a reliable heating and water system without the regular breakdown of my old boiler. I can certainly recommend Global to anyone thinking of a new heat pump system. The process took 4 days to complete and 1 day to commission it and it was a pleasure to have them in my home.

16 de fevereiro de 2026
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Resposta da HIES

Hi there, Mo. Thank you for leaving a review. We are delighted to hear about your positive experience with your installers and how impressed you are with the process. Kind regards, HIES.

Classificada 5 em 5 estrelas

Highly recommended ,very efficient .

26 de março de 2026
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Resposta da HIES

Hi there. We are pleased to hear that your installers were very efficient and that you would highly recommend them. Thank you for leaving a review. Kind regards, HIES.

Classificada 5 em 5 estrelas

Great team

Great team, very happy with their install.
John was very good, explain well, quote was accurate from the start. Discussed several options together.
Result is outstanding

9 de março de 2026
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Resposta da HIES

Good morning, Cecile. Thank you for taking the time to leave a positive review. We are pleased to hear that you are happy with your installation. Kind regards, HIES.

Classificada 5 em 5 estrelas

Reassuring to have HIES vetting…

Reassuring to have HIES vetting contractors before investing large sums of money. I’ve had no issues with my installer but it’s good to know I have support if needed

9 de março de 2026
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Resposta da HIES

Good morning, Alan. We are delighted to hear that you feel reassured. Thank you for leaving a positive review. Kind regards, HIES.

Classificada 4 em 5 estrelas

All staff were very polite and went…

All staff were very polite and went above our expectations in ensuring that there was very little damage to existing flooring. They made sure that their equipment was stored tidily throughout the fitting and ensured that we were happy with their installation and positioning of radiators, etc.

9 de março de 2026
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Resposta da HIES

Good morning, Rupert. Thank you for leaving a review. We are thrilled to hear that your installers were very polite during the installation. Kind regards, HIES.

Classificada 5 em 5 estrelas

Fully satisfied

I was fully satisfied from start to finish. The salesperson was very informative and the installation went very smoothly. I would definitely recommend this Company.

12 de março de 2026
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Resposta da HIES

Good morning, thank you for leaving a positive review. We are pleased to hear that you are fully satisfied with your installation. Kind regards, HIES.

Classificada 5 em 5 estrelas

Every thing was explained as to what…

Every thing was explained as to what was happening and the tradesmen were absolutely top notch

4 de março de 2026
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Resposta da HIES

Good morning. We are pleased to hear that your installers were top-notch. Thank you for taking the time to leave a review. Kind regards, HIES.

Classificada 5 em 5 estrelas

Solar panels and a Tesla 3 battery

I had solar panels and a Tesla 3 storage battery lfitted by Octopus Energy and the whole purchase and installation went so smoothly and easy. The installation team were excellent keeping us up to date with the installation progress. The installation took two days and the team were very tidy.

10 de março de 2026
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Resposta da HIES

Hi there, Philip. Thank you for leaving a review. We are delighted to hear that your installation with Octopus energy went smoothly. Kind regards, HIES.

Classificada 5 em 5 estrelas

First class job!!!

Every stage of the project that was expected to be done was exactly on time. And went like clockwork. Materials that was used are of a high quality. Workers just new what they were doing and made such a great job.
Could not fault the anything, and we are delighted with the results.
Well done!

10 de março de 2026
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Resposta da HIES

Good morning, Linda. We are pleased to hear that you are delighted with the installation. Thank you for leaving a positive review. Kind regards, HIES.

Classificada 5 em 5 estrelas

Excellent service

Excellent service, kept me up to date with the solar installation and they vetted my installer.i didnt realise but they protect the deposit along with insuring the installer's guarantee is valid

6 de março de 2026
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Resposta da HIES

Hi there, David. We are pleased to hear that you have received an excellent service. Thank you for taking the time to leave a review. Kind regards, HIES.

Classificada 5 em 5 estrelas

It's really good to know that our solar…

It's really good to know that our solar system has protection and that HIES is on hand should any unforeseen issues or problems arise. I would urge ensuring that companies are registered with HIES before committing to installing solar and or battery.

6 de março de 2026
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Resposta da HIES

Hi there, Stuart. Thank you for taking the time to leave a 5-star review - we really appreciate it. Kind regards, HIES.

Classificada 5 em 5 estrelas

Very quick service

Very quick service - friendly staff - and very neat work

4 de março de 2026
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Resposta da HIES

Hi there, we are delighted to hear that your installers were friendly. Thank you for leaving a positive review. Kind regards, HIES.

Classificada 5 em 5 estrelas

The experience from the sale person to…

The experience from the sale person to the installation team and follow up after installation was a great experience, thank you

5 de março de 2026
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Resposta da HIES

Good morning, we are pleased to hear that you had a great experience from start to finish. Thank you for leaving a review. Kind regards, HIES.

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