I had already had a some quotes from other solar companies, and I almost went with another company, a dear friend and colleague passed me details for this company, really pleased I did, Andrew and... Ver mais
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Leia as opiniões dos outros
Politeness of the guys whilst working for two days at our house (David, Lee & Davy) plus electrician Mike who also spend the second full day working here. Very professional job carried by a well exp... Ver mais
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Solar is a big investment with a slow return - Optimising is important and also having the assurance, just in case something goes wrong. HIES gives you that assurance and ensures compliance with stan... Ver mais
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I’m very happy with the installation process. The staff (Sham I think his name is) who first attended to market the product was very knowledgeable. The whole process went very smoothly and installa... Ver mais
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Informações sobre a empresa
Escrito pela empresa
HIES is committed to the highest standards in consumer protection for the home energy sector. Through our Chartered Trading Standards Institute (CTSI) approved Consumer Code and Alternative Dispute Resolution (ADR) service, we promote fairness, accountability, and protection for both homeowners and installers.
Informações de contacto
Solutions House, Chorley Business & Technology Centre, Euxton Lane, PR7 6TE, Chorley, Reino Unido
- 0344 324 5242
- info@hies.org.uk
- hies.org.uk
4,8
Excelente
1 mil opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 100% das suas opiniões negativas
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Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Isntalation perfect/Scafolding dismantling nightmare!!!
Isntalation perfect. scafolding nightmare.... we require an inspectioin, broken tiles on dismanteling as they have admitted.. nearly five weeks to bring scafolding down. This is unaceptable and damage in process. please redress..
26 de junho de 2026
Opinião espontânea
Resposta da HIES
Good morning, Alan. Thank you for your feedback. We are sorry to hear about your experience with the scaffolding. We kindly ask that you contact our Customer Service team on info@hiesscheme.org.uk or 0344 324 5242, who will be happy to assist you further. Kind regards, HIES.
Easy process
Easy process, straight forward with nothing unclear.
29 de junho de 2026
Opinião espontânea
Resposta da HIES
Good morning, Neil. Thank you for taking the time to leave a review. We are pleased to hear that the process has been easy and straightforward. Kind regards, HIES.
Solar panels from Eon…
The solar panel installation was well coordinated (Eon next) and so far seems to be working well but rather lacking in documentation for a multi-thousand pound system. All workers friendly and knowledgeable. Can’t export yet due to delay on DNO certification. Four weeks and waiting.
22 de maio de 2026
Opinião espontânea
Resposta da HIES
Good morning, John. Thank you for taking the time to leave a review. We are pleased to hear that your installers were friendly and knowledgeable. Kind regards, HIES.
Good communication and explanation when…
Good communication and explanation when exploring our installer choice , had good reviews on line, good communication through the process. A big process removing existing heating system boiler rads etc with minimal effect on us. Pleased with our choice.
20 de junho de 2026
Opinião espontânea
Resposta da HIES
Good morning, Chris. We are delighted to hear that you are pleased with your installation. Thank you for your positive feedback. Kind regards, HIES.
Politeness of the guys whilst working…
Politeness of the guys whilst working for two days at our house (David, Lee & Davy) plus electrician Mike who also spend the second full day working here. Very professional job carried by a well experienced team, worked hard and cleared everything up upon finishing.
Many thanks.
22 de maio de 2026
Opinião espontânea
Resposta da HIES
Hi there, Sylvia. We are pleased to hear that your installers were very professional. Thank you for leaving a positive review. Kind regards, HIES.
Professional and responsive
Professional and responsive. Would definitely recommend.
18 de maio de 2026
Opinião espontânea
Resposta da HIES
Good morning, James. We are thrilled to hear that your installers were very informative and knowledgeable. Thank you for your positive feedback. Kind regards, HIES.
Excellent service very good fitters
Excellent service very good fitters,
Very quick and cleaned up after the job was complete
21 de maio de 2026
Opinião espontânea
Resposta da HIES
Good morning, Trevor. Thank you for leaving a review. We are delighted to hear that your installers were excellent. Kind regards, HIES.
Very professional company
Very professional company
Installation was done quickly with a minimum of fuss or disruption
System was well explained .Quick
response to any questions
I would recomend this company
19 de maio de 2026
Opinião espontânea
Resposta da HIES
Good morning. We are pleased to hear that your installation was completed quickly with no fuss or disruption. Thank you for leaving a positive review. Kind regards, HIES.
Good communication and information from…
Good communication and information from this company during our recent solar panel installation
19 de junho de 2026
Opinião espontânea
Resposta da HIES
Good morning, Kieron. Thank you for your positive feedback. We are thrilled to hear that you received good communication throughout your installation. Kind regards, HIES.
The process was very easy with good…
The process was very easy with good knowledge from salesman. The office staff was very helpful with a quick answer on the phone. Installation was straight forward with a happy crew.
18 de maio de 2026
Opinião espontânea
Resposta da HIES
Good morning, Phillip. Thank you for taking the time to leave a review. We are pleased to hear that your installation was straightforward and that the process was easy. Kind regards, HIES.
very helpful and appreciate being kept…
very helpful and appreciate being kept up-to-date
17 de junho de 2026
Opinião espontânea
Resposta da HIES
Good morning. We are thrilled to hear that you have found your installers very helpful. Thank you for taking the time to leave a positive review. Kind regards, HIES.
Excellent company to deal with,
Excellent company to deal with,
Any problems were sorted immediately and all the staff are very friendly and a credit to their company,
Many thanks OPTAMA
5 de novembro de 2025
Opinião espontânea
Resposta da HIES
Good morning, John. Thank you for taking the time to leave a review. We are thrilled to hear that your installers were excellent. Kind regards, HIES.
Pretty sure price is competitive and…
Pretty sure price is competitive and the installation was straightforward. Experienced people
18 de maio de 2026
Opinião espontânea
Resposta da HIES
Good morning, James. We are pleased to hear that your installation was straightforward. Thank you for taking the time to leave a review. Kind regards, HIES.
Everyone was helpful
Everyone was helpful, knowledgeable and polite. The installation people were great. Installers were great.
All working well. Just changed our energy supplier because of the great service by Octopus. Recommended. Also price was highly competitive.
29 de abril de 2026
Opinião espontânea
Resposta da HIES
Good morning, thank you for taking the time to leave a positive review. We are pleased to hear that Octopus provided a great service and has been helpful. Kind regards, HIES.
They delivered the 'package' of work well.
They delivered the 'package' of work most efficiently and with as little disruption to the house as possible. All members of the team were pleasant and polite and they cleared up after themselves very well.
A good, beneficial experience.
11 de maio de 2026
Opinião espontânea
Resposta da HIES
Hi there, David. Thank you for taking the time to leave a positive review. We are delighted to hear that your installers were pleasant and polite. Kind regards, HIES.
Reassurance guaranteed
The service I have received from this company has been 2nd to none and I felt reassured throughout the process of having solar panels fitted by a company vetted by HIES
13 de maio de 2026
Opinião espontânea
Resposta da HIES
Good morning. We are pleased to hear that you received great service from your installers. Thank you for taking the time to leave a review. Kind regards, HIES.
This was a complete surprise and very…
This was a complete surprise and very welcomed bonus. Having insurance warranty takes a lot of lingering concerns or if the project long-term.
13 de junho de 2026
Opinião espontânea
Resposta da HIES
Hi there, thank you for taking the time to leave a 5-star review - we really appreciate it. Kind regards, HIES.
Behind the scenes security that you…
Behind the scenes security that you don't even think you need, until you do. Well done HIES
12 de maio de 2026
Opinião espontânea
Resposta da HIES
Good morning, Tracy. Thank you for taking the time to leave a 5-star review - we really appreciate it. Kind regards, HIES.
It's nice to have the reassurance that…
It's nice to have the reassurance that HIES have got your back if things go wrong
11 de maio de 2026
Opinião espontânea
Resposta da HIES
Good morning. We are pleased to hear that you feel reassured with HIES. Thank you for taking the time to leave a review. Kind regards, HIES.
Really great installation of a…
Really great installation of a remarkable system....the workmanship was impeccable and we are very very pleased with our investment.
19 de maio de 2026
Opinião espontânea
Resposta da HIES
Good morning. We are delighted to hear that your installers delivered impeccable workmanship. Thank you for taking the time to leave a review. Kind regards, HIES.
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