Politeness of the guys whilst working for two days at our house (David, Lee & Davy) plus electrician Mike who also spend the second full day working here. Very professional job carried by a well exp... Ver mais
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Solar is a big investment with a slow return - Optimising is important and also having the assurance, just in case something goes wrong. HIES gives you that assurance and ensures compliance with stan... Ver mais
A empresa respondeu
We were very pleased with how the team worked with a professional attitude. The before and after service was excellent, highly recommend there work to anyone.
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
A Chartered Trading Standards Institute (CTSI) approved Consumer Code, HIES is a leading consumer protection organisation covering the installation of home energy products. Our promise is to ensure all consumers are respected, protected and educated on their home improvement journey.
Informações de contacto
Solutions House, Chorley Business & Technology Centre, Euxton Lane, Chorley, PR7 6TE, Reino Unido
- info@hiesscheme.org.uk
- hiesscheme.org.uk
4,9
Excelente
1 mil opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 100% das suas opiniões negativas
Geralmente responde em 14 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
The experience from the sale person to…
The experience from the sale person to the installation team and follow up after installation was a great experience, thank you
5 de março de 2026
Opinião espontânea
Resposta da HIES
Good morning, we are pleased to hear that you had a great experience from start to finish. Thank you for leaving a review. Kind regards, HIES.
Above and beyond, friendly and professional
From consultant to installation the team were amazing, friendly and professional, easy to talk to, easy to ask questions about the heating system, nothing was too much trouble. Cleaned up afterwards, I would and have already recommended them. Amazing team. And a warm cleaner home
22 de setembro de 2025
Opinião espontânea
Resposta da HIES
Hi there, we are delighted to hear that your installers were friendly and professional. Thank you for taking the time to leave a 5-star review. Kind regards, HIES.
A sense of security in our purchase
Gave us security and information so that we knew the providers had been properly vetted
3 de março de 2026
Opinião espontânea
Resposta da HIES
Good morning, Mary. Thank you for leaving a positive review. We are pleased to hear that you felt a sense of security. Kind regards, HIES.
Excellent Install
An excellent service from start to finish.
Thorough explanation from the sales advisor, excellent workmanship from the installation engineers. The attention to detail was outstanding.
Complimentary checks from customer service throughout the process.
My only very very slight negative is that we didn’t get offered the bird proofing at the time of installation and I’ve had to get the engineers to come back.
I recommend getting this added at the initial install.
Please don’t let this very small initial oversight dissuade you from using this excellent company.
3 de março de 2026
Opinião espontânea
Resposta da HIES
Hi there, we are pleased to hear you received excellent service from your installers from start to finish. Thank you for leaving a review. Kind regards, HIES.
Good timely informative process
1 de abril de 2026
Opinião espontânea
Resposta da HIES
Good morning, thank you for taking the time to leave a 5-star review. We are delighted to hear that the process was clear and informative. Kind regards, HIES.
Knowledgeable and efficient…
Knowledgeable and efficient installation engineers.
15 de março de 2026
Opinião espontânea
Resposta da HIES
Good morning, Peter. Thank you for leaving a positive review. We are delighted to hear that your installers were knowledgeable and efficient. Kind regards, HIES.
Company was amazing highly recommend
Company was amazing highly recommend
30 de março de 2026
Opinião espontânea
Resposta da HIES
Good morning, Damian. We are delighted to hear that you would highly recommend your installers. Thank you for taking the time to leave a review. Kind regards, HIES.
Solar panel and battery installation.
The whole process was very professional, friendly and efficiently completed. There was no mess left at the end and you wouldn’t have known that the installation had been done that day!
27 de fevereiro de 2026
Opinião espontânea
Resposta da HIES
Hi there, Robert. Thank you for leaving a positive review. We are pleased to hear that your installers were professional, friendly, and efficient. Kind regards, HIES.
A good team who were both informative…
A good team who were both informative and efficient in every aspect of.
9 de fevereiro de 2026
Opinião espontânea
Resposta da HIES
Good morning, Keith. Thank you for leaving a review. We are thrilled to hear that your installers were both informative and efficient during your installation. Kind regards, HIES.
I found the HIES scheme very
I found the HIES scheme very easy and useful throughout this process.
27 de fevereiro de 2026
Opinião espontânea
Resposta da HIES
Hi there, Richard. We are pleased to hear that you have found HIES very easy and useful. Thank you for leaving a positive review. Kind regards, HIES.
A very good company who keeps us…
A very good company who keeps us informed every step of the way. The installers were excellent and made no mess. The air source heat pump is quiet & efficient. We are toasty warm.
11 de março de 2026
Opinião espontânea
Resposta da HIES
Good morning, Elisabeth. Thank you for taking the time to leave a review. We are delighted to hear that your installers were excellent and informative. Kind regards, HIES.
great service from start to finish no…
great service from start to finish no complaints
29 de março de 2026
Opinião espontânea
Resposta da HIES
Hi there, Bill. We are delighted to hear that you have received great service from start to finish. Thank you for taking the time to leave a review. Kind regards, HIES.
Very good service from design to…
Very good service from design to installation
12 de fevereiro de 2026
Opinião espontânea
Resposta da HIES
Good morning, Andy. We are pleased to hear that you received very good service from your installers. Thank you for leaving a positive review. Kind regards, HIES.
It was a very good experience.
23 de fevereiro de 2026
Opinião espontânea
Resposta da HIES
Hi there, thank you for taking the time to leave a 5-star review - we really appreciate it. Kind regards, HIES.
new solar panels installation by HIES
Had new solar panels installed. This company is working with Project solar uk as their ancredited installers and I can only recommend them. They work very professionally, clean and quick. the installation was done in half a day, working fine from the minute they switched it on and producing free electricity. Very pleased.
6 de fevereiro de 2026
Opinião espontânea
Resposta da HIES
Good morning, thank you for taking the time to leave a positive review. We are thrilled to hear that Project Solar UK was very professional. Kind regards, HIES.
Smooth process from start to finish the…
Smooth process from start to finish the only pain is waiting for the DNO to process our application
24 de fevereiro de 2026
Opinião espontânea
Resposta da HIES
Hi there, thank you for taking the time to leave a review. We are pleased to hear that your process was smooth from start to finish. If you require any further assistance, please do not hesitate to contact us at info@hiesscheme.org.uk. Kind regards, HIES.
Fully up and running in 2 days.
The 3 guys that came arrived as arranged and within 2 days had fitted the whole system in the loft space, exchanged the 11 radiators and fitted the Heat Source pump outside on the roof of the garage, the electrical side was completed by 2 electricians who came midday on day 2 and by 4pm the system was up and running and they where all on their way home.I did have a slight leak on one of the radiators which I noticed later that evening, rang their office and the same 3 guys called the next day and put it right.
Well impressed
23 de fevereiro de 2026
Opinião espontânea
Resposta da HIES
Good morning, Gary. We are delighted to hear that you are impressed with your installers. Thank you for taking the time to leave a positive review. Kind regards, HIES.
Great solar rescue
Took over our solar installation after Soly ceased to trade. We thought we would loose our deposit but they ensured all was sorted out. Appointed a very good installer to carry out the install. We are now very happy.
21 de março de 2026
Opinião espontânea
Resposta da HIES
Good morning, Beverley. Thank you for leaving a positive review. We are thrilled to hear that you are happy with your installation and the service provided. Kind regards, HIES.
Excellent experience
Excellent experience. Top quality products. Very professional
5 de março de 2026
Opinião espontânea
Resposta da HIES
Hi there, we are delighted to hear that you have had an excellent experience and that your installers were very professional. Thank you for taking the time to leave a review. Kind regards, HIES.
Resposta da HIES
Good morning, Kim. Thank you for leaving a review. We are pleased to hear that your installers were brilliant and that you can’t fault any part of your experience. Kind regards, HIES.
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