I ordered the Even Realities G2A Brown without clip-on from Donkeye. The product arrived in excellent condition and matched the description. The packaging was secure, and the international shipping wi... Ver mais
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Great customer service. Quickly obtained non stocked item from manufacturer and forwarded on very quickly with additional items ordered. Well packed and arrived safely. Will purchase again. Thanks
A empresa respondeu
Davvero buono, forse la politica sul reso è da segnalare come abbastanza restrittiva, ma per il resto spedizione lampo e occhiali arrivati con aste ben dritte(di solito dal web arrivano sempre storti)... Ver mais
A empresa respondeu
Un grand merci à cette entreprise qui m'a permis l'achat de ma monture (créatrice française) indisponible en achat internet en france et qui m'a en plus coûté oins cher qu'en france !!! Grande réacti... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
We’ve updated our domain! hiframe.it is now donkeye.com, but we’re still the same company, with the same team and commitment to quality. The new name reflects our growth and evolution, while our values and customer focus remain unchanged. Abbiamo aggiornato il nostro dominio! Da hiframe.it siamo diventati donkeye.com, mantenendo la stessa azienda, lo stesso team e la stessa qualità di servizio. Il cambio di nome riflette il nostro percorso di crescita, ma i nostri valori e l’impegno verso i clienti restano invariati.
Informações de contacto
contrà muscheria 6, 36100, vicenza, Itália
- +390444546867
- info@donkeye.com
- hiframe.it
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Online shopping experience
Online shopping experience: Personal, dedicated treatment, with high attention to detail, quick response in order changes and shipping. My experience buying three glasses and returning one of them from Stockholm has been very pleasant, close, efficient and professional. The dialogue with Alberto, the person who assisted me, was fluid, constant, decisive and kind. It is a pleasure to buy online feeling closeness and attention.

Resposta da Donkeye.com
Meraviglioso
Meraviglioso business con ottima comunicazione e servizio clienti! Adoro le montature per occhiali. Grazie!

Resposta da Donkeye.com
Love my new Blake frames!
Love my new Blake frames!! And the customer service I received was simply the best! Thank you so much!

Resposta da Donkeye.com
Great experience
Purchased glasses from a specific brand. The product looks identic as online. Very fast delivery to the Netherlands, with top notch packaging. Highly recommend!

Resposta da Donkeye.com
Professional shop, caring about customers
Hiframe.it is a really professional and reliable shop. Good price and choice, ships fast. Packaging is absolutely proper, they have very nice approach to customers.
Absolutely perfect
An extraordinary recommendation from a colleague brought me to your product. Ordering glasses/frames is definitely not easy, but in this case, everything is just perfect. Website, selection, ordering process, payment, communication, delivery and product - absolutely perfect!!
Thank you very much and I will definitely recommend your products
Happy New Year
Mathias
Muy atentos
Muy atentos, profesionales. Responden rápido y se preocuparon en todo momento. Perfecto. Grazie
Great product and service from HiFrame
As a U.S. resident I was hesitant to order expensive new glasses from an overseas business. When I expressed that concern, Alberto’s timely and helpful communications made it clear that HiFrame is a professional company. The glasses arrived sooner than expected and were exactly as described. Highly recommended vendor.
Servizio eccellente, più economico che nel mio paese
Servizio eccellente e comunicazione veloce, gli occhiali che ho acquistato mi sono costati molto meno che se li avessi acquistati nel mio paese (Messico) o negli Stati Uniti, compresa la spedizione.
Fantastic company with beautiful products…
Fantastic company with beautiful glasses. Service, communication and reliability are all exceptional. Highly recommend. Postage is quick too-all the way to Australia!
the Hiframe team is soooooo good! thank you so much!!
the Hiframe team is soooooo good!! I ordered this product from Korea for the first time. at first, I was anxious somehow. so I called to Italy from Korea to check whether my order was submitted well or not. after a short call, I got a prompt response with the order status that made me so ease.
and the delivery was so fast sure with DHL, which is little bit expensive. but for such quick delivery time, it is valuable to pay!
and my loving person got this present within a week after the purchase, he was so happy to receive with precious package having lovely details.
thank you so much for your team support and a gorgeous product!!
I would upload product photos but this site is not provide such option to do it! the package itself makes people even more happy!!!
wish you a great day!!!
lots of love xxxxx from Korea
A+++ to Hiframe Service
Hiframe shipped these frames super quick to USA in nice lovely packaging. I've had these frames before and had difficulty sourcing at a reasonable price stateside.
From an eyeglass design perspective, I love this style so much, I also have the inverse version of these frames too.
Treboss 3012
In Deutschland war das Brillengestell leider nicht mehr verfügbar, also habe ich im Internet gesucht und bin fündig geworden. Ich bin mit dem Treboss 3012 Gestell in rot/schwarz super zufrieden. Der Service ist hier perfekt, und ein gutes Beispiel wie Service sein sollte. Vielen Dank.
Perfetto
Gli occhiali sono arrivati molto velocemente e in perfette condizioni.
I've been searching for the glasses I…
I've been searching for the glasses I bought and buying them from Italy when I'm in New York seemed risky, but the process was simple and they arrived intact right away. I am delighted.
Awesome company
Awesome company. I have placed two orders through this company and each time it was a great experience. Great prices and customer service. I was assisted in finding a frame that was hard to find, and the shipping was very fast as well. I will shop here again!
I'm happy to find this shop
I'm happy to find this shop. High end glasses at a lower price than anywhere else with great customer service. You will never regret. Whenever I need new glasses, I will come back to this shop.
Des gens super serieux un super suivi…
Des gens super serieux un super suivi de la commande belle communication et article au top
Rien a dire je recommande 🥰
I was in search of very specific style…
I was in search of very specific style of frames to replace a broken pair I had purchased years ago in the United States. I was unable to find them here in the US, but I finally found them here at Hiframe in Italy. International payment and shipping on Hiframe's website was incredibly easy and the shipment arrived before expected. Thank you, Hiframe, for the excellent customer interface and stylish eyewear!
A Experiência Trustpilot
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