Pre-sales support was excellent and the back office team (in particular Emma G) were very knowledgeable and able to answer all of my questions. The registration and booking process was quick and simple to follow. The vehicle was available on time and with a very comprehensive handover. I wouldn’t hesitate to recommend this service.

Brilliant service and excellent communication from Emma G to make the whole experience ran smoothly especially new to this. Danny R was really knowledgeable in the handover.

From my first communication with Emma G I've enjoyed the hire experience. Emma was knowledgeable, quick to respond and really friendly... It was quite a change from the sterile type customer service which is normal these days. I had to change the hire dates and this was dealt with easily and without any fuss. When I collected from Ben he again was very friendly and knowledgeable about the machine. The briefing was very comfortable and he took time to ensure I understood everything. He also check up after I had left with the machine which was nice. The machine itself was easy to use and did exactly what it said in the tin. I've recommended the hire to friends and colleagues. I'll definitely hire from these guys again.

Absolutly great system and the machine I hired was perfect for the job. Had a very thorough hand over and training on the equipment from a great chap, an asset to the company for sure.
Will certainly use them for future jobs.

The handover and familiarisation was thorough and by a very experienced and knowledgeable representative.
The vehicle was very new and in great condition. Drop off also easy. 4G/5G signal was not great at The Tesco site which meant uploading the images took a little longer.

What a great machine. Pick up and drop off were as easy as could possibly be. At Pick up the machine was clearly demonstrated/explained to us. The machine itself was amazing. did the job perfectly! We have already recommended this Company to friends and associated businesses.

What a game changer.
I have messed about with scaffolds for years however not now. This access machine is the total future.
Well done guts

Very easy friendly and helpful booking.Handover excellently explained with easy to follow instructions. We enjoyed using the machine and it was appropriate for the roofing job undertaken. The hiring age needs to reflect the growing fitness and aging levels of 70+ year olds.

Great experience. No drama, no hassle, really smooth experience. Our company will 100% be using this service again.
Thank you all involved.

Easy to deal with and a breeze to use the equipment. Would definately recommend

Radio and hands free didn’t work in the truck we hired. Was told “that doesn’t effect the way the truck operates”
Guidance wasn’t very clear as to how to return the truck.

Amazing service! Ben was super helpful explaining how to operate the rig. I highly recommend it

Just a slight issue with invoice not matching pro-forma, quickly dealt with and sorted.

Wayne doesn’t work got no support and no refund

Mewp broke down on the day of hire. When the repair guy came out that night, his words were “i recovered this one last week and told them it wasnt safe for use”

*edit after response*
I wasnt offered an alternative mewp to have use of, straight away. I would have had to wait 3 days to have a replacement. We have a road closure booked out 16 weeks in advance, so having to wait 3 days for a replacement wouldnt have suited us. Luckily, we had another height for hire mewp on another site and had to postpone the other works to facilitate the traffic management (road closure)

Great experience and very helpful will definitely be using again!

Very easy to book. Met at location and was given a full safety / operator briefing. Machine much better than expected. For sure will use again.

Our first contact for Height for Hire was Emma G. We were first- time hirers, and Emma was so patient and helpful with our many questions. She organised the hire, and during the week-long hire she took several calls from us to deal with our queries. We were always made to feel like special customers. Also on the team was Craig, who did the handover. He was equally patient and helpful. A lovely person to deal with us, who had not operate a cherry picker before. Communication between Emma G, Craig and Ian, Hire Controller, was excellent. The quality of the service and cherry picker were outstanding.

Andrew, Oxford

Sad to see your vehicles used to remove our national flags, shame on you.
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