Highline Opiniões 30

Resposta da Highline

Há 4 minutos

Thank you for your kind words! We’re very proud of our team, and it’s wonderful to hear that you found everyone knowledgeable, friendly, and accommodating. Providing excellent customer care and dependable service is extremely important to us, and we truly appreciate you taking the time to share your experience. Thank you for choosing Highline!

Resposta da Highline

Há 2 horas

Thank you for your great feedback! We’re thrilled to hear your installation went smoothly and that our support team has been there when needed. Providing reliable service and responsive customer support is a top priority for us, and we truly appreciate you taking the time to share your experience. Thank you for choosing Highline!

Resposta da Highline

Há 2 horas

Thank you for your great review! We’re happy to hear your installation was efficient and that you’re enjoying fast, reliable service at a great value. Our team works hard to provide a smooth experience from installation to everyday connectivity, and we truly appreciate your feedback. Thank you for choosing Highline!

Resposta da Highline

Há 2 horas

Thank you for bringing this to our attention. We sincerely apologize for the frustration and inconvenience you’ve experienced regarding the promotional credit and the follow-up on your account. This is not the level of service we aim to provide.

We understand how upsetting it is to have to repeatedly contact support without receiving a resolution, and we would appreciate the opportunity to make this right. We have escalated your issue to management for resolution. Someone will be in touch soon.  

We value your business and hope to restore your confidence in our service.

Resposta da Highline

Há 2 horas

Thank you for your wonderful review! We’re so glad to hear you had a positive experience with our team and installation process. Providing customers with options, professional service, reliable Wi-Fi, and on-time appointments is very important to us. We truly appreciate your kind words about our installers and customer service team. Thank you for choosing Highline!

Resposta da Highline

Há 2 horas

Thank you so much for your kind review. We’re truly happy to hear our team was able to provide a positive experience for you and your husband. Delivering patient, respectful, and accommodating service is very important to us, and we appreciate you taking the time to recognize the team’s efforts. Thank you for choosing Highline, and please don’t hesitate to reach out if we can assist you in the future.

Resposta da Highline

Há 2 horas

Thank you so much for your wonderful feedback and for choosing Highline. We’re thrilled to hear you’ve been enjoying your service over the past few months. Providing reliable service, responsive support, and affordable options for our customers is extremely important to us, and we truly appreciate your recognition of our team’s efforts.

Your recommendation means a great deal to us. Thank you again for being part of the Highline family, and please know we’re always here if you need anything.

Resposta da Highline

Há 2 horas

Thank you so much for your thoughtful and detailed review. We truly appreciate your recognition of Highline’s efforts to bring reliable, high-speed fiber internet to rural and underserved communities. Expanding connectivity and helping bridge the digital divide is something we are deeply passionate about.

We’re also delighted to hear that your installation experience and ongoing service have met your expectations. Our technicians and support teams work hard to provide professional, dependable service, and your feedback means a great deal to all of us. If you know friends or neighbors who may be looking for reliable internet service, feel free to share your experience with them and ask us about our referral program.
Thank you again for your support and for being part of the Highline family!

Resposta da Highline

Há 2 horas

Thank you for your feedback and for choosing Highline. We’re so glad to hear your installation experience went smoothly and that you’re enjoying the speed and reliability of your connection. Our team works hard to provide timely installations and dependable service, so we truly appreciate your kind words and support.

We also noticed the star rating may not match your comments. If this was submitted by mistake, Trustpilot does allow customers to update their review rating. Either way, we sincerely appreciate you taking the time to share your experience with us.

Resposta da Highline

Há 2 horas

Thank you for your kind review! We’re thrilled to hear you’re enjoying both our service and customer support. Our team works hard to provide a great experience from start to finish, and your feedback truly means a lot to us. Thank you for choosing Highline!