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High Street TV Opiniões 13 366

TrustScore: 4.5 em 5

4,5

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

We had reason to phone customer services as the battery for the pressure washer I bought through Amazon appeared to be faulty. My husband spoke to a really helpful man who said he would get a replacem... Ver mais

Classificada 5 em 5 estrelas

CALLED HIGH STREET TV CHANNEL PHONE NUMBER SPOKE TO LUKE! BOUGHT A NUTRIBULLET GONE FAULTY IN 1ST WEEK OF USE. SO LUKE SAID AFTER LOOKING UP PURCHASE DETAILS. WE ARE SENDING YOU ONE OUT TODAY. GIVE... Ver mais

Classificada 5 em 5 estrelas

Great service from start to delivery. Kept informed by e.mail from them receiving my order to dispatching my order then informing me that i will get my order today all within 2 days. great family com... Ver mais

A empresa respondeu

Classificada 1 em 5 estrelas

Your email was unsolicited asking about High Street tv. Most importantly I have not placed an order with them nor am I expecting a package. Anything purchased in my name is a fraud. I will be careful... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Loja
  2. Loja de equipamento fitness
  3. Centro de jardinagem
  4. Loja de lembranças
  5. Loja de utensílios de cozinha
  6. Plataforma de comércio online

Escrito pela empresa

High Street TV is a multi-channel retail business operating in the UK and internationally. We are one of the UK’s fastest-growing companies as recognised by The Sunday Times Fast Track 100 and International Track 200. Founded in 2008, High Street TV is based in Harrogate, North Yorkshire and employs over 70 staff. We Are INVENTIVE. At HSTV we develop, source and sell innovative and proven products for everyday use. We are the home of best-selling lifestyle brands such as nutribullet, Drew&Cole and New Image as well as the exclusive distributor for some of the world’s most successful ‘As Seen On TV’ products. We Are INSPIRING. We captivate, excite and inspire consumers via mass TV advertising. With three 24-hour dedicated shopping channels across SKY (666, 667 & 672) as well as advertising on over 50 digital TV channels in the UK & Ireland including ITV, Channel Four and Five, you will find our product range available to buy via all main channels of distribution including TV, online, print, and mobile. We have studios in Harrogate and Los Angeles where we produce infomercial content and we use our creative talents to showcase our products through packaging, point of sale, advertising, PR and social. We Are EVERYWHERE. High Street TV is truly multi-channel – we provide the opportunity for customers to purchase our products whenever and wherever most convenient to them. Our products can be bought via our shopping channels, website, call centre, on Amazon and eBay, via JD Williams and Very, or in-store at over 2,000 outlets including well-known high-street retailers such as Amazon, Argos, Sainsburys, Currys, Very, Studio, Wayfair, JD Williams, Beaumex, Aldi, Lidl, Robert Dyas, B&Q, QVC, Morrisons, Costco, AO.com, The Range. Our products are available in over 69 countries and we work with leading international partners to bring HSTV products to customers around the world. How We ROLL. Life. Love It. Live It. - is more than just our strap-line, it’s our take on life. It captures our brand purpose – to improve the quality and enjoyment of people’s lives - and it says a lot about us, how at High Street TV we love to work together to make things happen, seizing the day and having fun along the way. We are CARBON NEUTRAL. At High Street TV, we’re committed to doing our bit for the planet, and in particular helping to reduce global CO2 emissions by offsetting our own emissions through supporting projects at home and around the world. In addition to aiding efficient cookstoves, reduced deforestation and planting trees in the UK, we have recently supported a renewable wind power project in India, and gone the extra mile with a reforestation tree planting project in Kenya’s Great Rift Valley, providing a wider environmental benefit, beyond our measured footprint and achieving PLUS status.

High Street TV

Escrito pela empresa

Your experience matters to us!

Our aim is to provide you with a happy shopping experience with the comfort and convenience of ordering online.

We want to ensure that your purchasing experience with High Street TV is a success. If there is anything that our Customer Experience Team can do to help improve your experience, we will be more than happy to help. Your review will be met with a response from our team who will endeavour to remedy any issues as soon as we can.

Informações de contacto

Promotion box for High Street TV

High Street TV

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4,5

Excelente

TrustScore: 4.5 em 5

13 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 1 em 5 estrelas

Buy one get two.?? Didn't happen

Very slow delivery and there was supposed to be one free, but only got the one. I remember other comments that said the same.

8 de abril de 2026
logótipo da High Street TV

Resposta da High Street TV

Thanks for sharing your review Mrs Killingback.
The order reference number shared here shows an order for the YAWN eZwell Remedy Massager, which has never been offered as a multi-buy deal. We feel that your review may be intended for another purchase, perhaps from another retailer.
We would like to help get to the bottom of this for you. Please reach out to our Customer Services Team so we can help.
Many thanks, Michael

Classificada 5 em 5 estrelas

Excellent customer service

We had reason to phone customer services as the battery for the pressure washer I bought through Amazon appeared to be faulty. My husband spoke to a really helpful man who said he would get a replacement battery sent out. Not only that, he told him what steps to take if that didn't resolve the issue. Can't rate the customer service highly enough. Makes a refreshing change to speak to an actual person instead of an automated service. Thank you so much!

16 de abril de 2026
Opinião espontânea
Classificada 2 em 5 estrelas

Item was delivered to number 32 and not…

Item was delivered to number 32 and not to my address!

8 de abril de 2026
logótipo da High Street TV

Resposta da High Street TV

We are so very sorry for the mistaken delivery.
The couriers will always act on behalf of the customer, and if a Safe Place on the property cannot be found to leave a parcel, they will often leave with a neighbour. Apologies for any inconvenience this may have caused.
Many thanks, Michawel

Classificada 5 em 5 estrelas

CALLED HIGH STREET TV CHANNEL PHONE…

CALLED HIGH STREET TV CHANNEL PHONE NUMBER SPOKE TO LUKE! BOUGHT A NUTRIBULLET GONE FAULTY IN 1ST WEEK OF USE. SO LUKE SAID AFTER LOOKING UP PURCHASE DETAILS. WE ARE SENDING YOU ONE OUT TODAY. GIVE OLD ONE TO THE COURIER.

THERE'S A 5***** EMPLOYEE & A 5***** BACKUP SERVICE, BRILLIANT

16 de abril de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

I returned item but never received my…

I returned item but never received my refund!!@

8 de abril de 2026
logótipo da High Street TV

Resposta da High Street TV

We are so very sorry to hear that your refund was not received on time.
Our team is reviewing the status of your return and will contact you to discuss our findings.
Apologies, Michael

Classificada 1 em 5 estrelas

Not happy at all

8 de abril de 2026
logótipo da High Street TV

Resposta da High Street TV

Thank you for taking the time to share your feedback, Phillippa.
We are truly sorry to hear that you are not happy with your recent experience.

Please provide our Customer Services Team with more details about your concerns so we can assist you better.

Customer satisfaction is important to us, and we want to make things right.
Many thanks, Michael

Classificada 1 em 5 estrelas

The machine didn't work and when I…

The machine didn't work and when I emailed them for the money back I got no answer

8 de abril de 2026
logótipo da High Street TV

Resposta da High Street TV

Thank you for reaching out regarding the issue with your purchase. We sincerely apologise for the inconvenience you have experienced and for the lack of response to your email.
We will ensure that this is addressed promptly.
Customer satisfaction is our priority, and we want to resolve this for you.
Many thanks, Michael

Classificada 5 em 5 estrelas

Amazing goods very reasonably priced

I purchased the Jet Hawk. It was light to handle and easy to use. Amazing goods very reasonably priced. Delivered quickly. I have used High Street shopping several times over the last few years. I have always been very happy and will use them again in the future.

8 de abril de 2026
Classificada 1 em 5 estrelas

I’ve brought a few items from high…

I’ve brought a few items from high street tv. It was a good price and was delivered in good time. But within a few months the product doesn’t work or a fault is found.

8 de abril de 2026
logótipo da High Street TV

Resposta da High Street TV

Thanks for sharing your review with us Natasha.
We are so sorry to learn of your disappointment with the product purchased. Our review platform is for the service our team provides and not the product alone. We were incredibly unfortunate that your unit stopped working and that we were unable to offer a replacement due to the stock levels available to us at the time.
I can see from the interactions with our team that we arranged the returns and refunded you in full within 2 weeks of being notified of the fault.
Apologies again for this experience. We'd love the opportunity to put things right and hope to serve you again in the future.
Many thanks, Michael

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