Fantastic trousers and amazing service. The trousers are a great fit and really warm. I ordered the wrong size and the customer service was outstanding. A replacement pair in the correct size was s... Ver mais
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Leia as opiniões dos outros
Refused to replace boots that had split, these were a replacement pair as first pair leaked which were returned and they agreed that they were faulty. Apparently regardless of goods being faulty their... Ver mais
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Excellent, comfy boots. Can’t report on longevity yet but they do seem well made.
A empresa respondeu
Had the boots less than 3 years and the side has split on the seam. They have only done light hunting, mostly clay shooting events and dog walking as I have larger boots from a different brand D... Ver mais
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Informações sobre a empresa
Escrito pela empresa
Hillman® redefines hunting gear and apparel, offering you groundbreaking innovation and cutting-edge design. Experience advanced technologies built into every product, featuring industry-first advancements that make your hunting experience unmatched. With Hillman, you get gear that is always warmer, lighter, and more efficient—designed to enhance your performance and elevate your hunting skills. Our revolutionary materials, intelligent technologies, and superior functionality empower you to hunt with precision and confidence, all while enjoying timeless design, elegance, and exclusivity. Owning Hillman means embracing the bold spirit of innovation and carrying gear that sets you apart in the field. Hunt smarter, move faster, surpass your skills and lead the pack - Hunt Like An Alpha™
Informações de contacto
2255 Glades Road, 324A, 33431, Boca Raton, Estados Unidos da América
- +1-256-294-4938
- cs@hillmanhunting.com
- hillmanhunting.co.uk
3,2
Aceitável
29 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 83% das suas opiniões negativas
Geralmente responde dentro de duas semanas
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Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Resposta da HILLMAN - Innovative hunting clothing
Thank you for sharing your experience with us. We truly appreciate your feedback and value your trust in our brand.
Hillman Customer Service
Very pleased with my purchase very good quality service very good…
Very pleased with my purchase very good quality, the jacket fitted perfectly the trousers are a size to small i will have to return them for a size bigger
6 de dezembro de 2024
Resposta da HILLMAN - Innovative hunting clothing
Thank you for sharing your feedback. Ivor. We’re delighted to hear that you’re pleased with the quality of our products.
After reviewing your order, we have not yet received your request to exchange the trousers. If you would still like to proceed with an exchange, please contact our team at info@hillmanhunting.co.uk, and one of our representatives will be happy to assist you promptly.
Hillman Customer Service
I ORDERED SOME TROUSERS EARLY NOVEMBER…
I ORDERED SOME TROUSERS EARLY NOVEMBER AND THEY CAME MIDDLE OF DECEMBER!
UNFORTUNATELY THEY DID NOT FIT AND IT HAS COST ME £39 TO SEND THEM BACK AND WE WILL JUST HAVE TO WAIT TO SEE HOW LONG IT TAKES FOR A REFUND.
6 de dezembro de 2024
Resposta da HILLMAN - Innovative hunting clothing
We appreciate the opportunity to clarify the details regarding your purchase.
Your order was placed as a pre-order for the Fusion trousers, with an estimated delivery timeframe at the end of November. Unfortunately, due to circumstances beyond our control, the shipment experienced a delay, affecting the delivery to our customers.
Upon reviewing your case, we found that you contacted us after you had already returned the trousers at your own expense. Typically, when a replacement is needed, we provide customers with a return label to minimize return costs.
Your returned item was received at our warehouse on 31st December 2024. Due to the holiday period, processing the return and issuing the refund took longer than usual. However, we can confirm that the refund was successfully processed.
We appreciate your feedback as it helps us improve our service. We sincerely apologize for any inconvenience caused.
Hillman Customer Service
Resposta da HILLMAN - Innovative hunting clothing
Your satisfaction is our priority, and we appreciate your trust in our products. Should you ever need any assistance, please do not hesitate to reach out.
Hillman Customer Service
Buyer beware
Refused to replace boots that had split, these were a replacement pair as first pair leaked which were returned and they agreed that they were faulty. Apparently regardless of goods being faulty their terms are that you are not entitled to have replacement or refund if you have more than one pair that are faulty. Buyer beware.
1 de janeiro de 2024
Opinião espontânea
Resposta da HILLMAN - Innovative hunting clothing
We are sorry to hear that you were not satisfied with our service. We would like to review your case in detail and assess whether the issue with your shoes resulted from a manufacturing defect or external mechanical damage. It is possible that the specific issue was not covered under our warranty policy, which may have led to the replacement being declined.
Please contact our representative at info@hillmanhunting.com with further details so we can provide the best possible support.
Hillman Customer Service
Great boots!!
15 de março de 2024
Resposta da HILLMAN - Innovative hunting clothing
Thank you for your 5-star review, Miguel.
Hillman Customer Service
My boots were delivered promptly and on…
My boots were delivered promptly and on time and the product was excellent
4 de dezembro de 2024
Resposta da HILLMAN - Innovative hunting clothing
We appreciate your feedback! Thank you.
Hillman Customer Service
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