Hills have been lovely to deal with and very helpful with our order. The garden table we ordered are great quality but unfortunately damaged and Hills were very helpful putting this right. Would defin... Ver mais
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Leia as opiniões dos outros
I visited the showroom looking for a specific size table, that I wasn't having luck finding anywhere online for a reasonable amount. I was helped by a lovely chap who quickly found exactly what I need... Ver mais
When we arrived in the store, we were acknowledged the guy was very helpful. He also made a phone call to his boss to see if we could swap some chairs and tables around to purchase my daughter is very... Ver mais
I was only browsing but the salesman answered all my questions without pressuring me. I went back later and spent nearly £1500 on some great garden furniture which was very competitively priced for g... Ver mais
Informações sobre a empresa
Escrito pela empresa
After ten good years selling garden furniture and accessories all over Kent's markets, signs were starting to show that markets were becoming a thing of the past. So in 1997 we hung up the market sheet and moved into a small warehouse in the seaside town Whitstable From there we have become the go-to place in Kent for high quality garden furniture at the best price. We've grown from strength to strength over the past 20+ years, expanding to bigger warehouses. creating our massive garden furniture super store and creating over 50 jobs throughout the years, all while maintaining a tight-knit family business. Our mission is simple, to hold ourselves to a very high standard. We want every customer to have the same great experience with us as the next one. We will always be on the end of the phone to answer any questions or problems before, during and after your order. We aim to resolve issues as quickly and efficiently as possible and put smiles on faces. Always have, always will.
Informações de contacto
Unit 100 Joseph Wilson Ind Est, Millstrood Road, CT5 3SN, Whitstable, Reino Unido
- 01227941314
- team@hillshomeandgarden.co.uk
- hillshomeandgarden.co.uk
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Very good choice of furniture
Very good choice of furniture. Easy to order. Fast delivery.
Very welcoming and helpful staff
Very welcoming and helpful staff. Great choice of products. Table and chairs look amazing in the garden
Happy with the service at Hills. We have just moved into the area and…
We have just moved into the area and were looking for garden furniture. We found Hills located at the back of the Tescos in Whitstable. The staff were very helpful and nothing was too much for them. We purchased a garden bench that was to be delivered a couple of days later. The delivery driver was on time and positioned the bench where we wanted. Hills are a company that I will definitely be using again and would recommend to family and friends.
Ordered a patio umbrella and found it…
Ordered a patio umbrella and found it to be faulty. However, following a phone call to this Firm I was informed a replacement umbrella would arrive the next day. Excellent customer service.
Ensure you measure your entrance before ordering - my bad!
Great in-house service and staff. Delivery within a few days and, at £25, kept the price down.
Had been looking online for garden furniture for weeks but wanted to try before buying. Hills was the ideal place - we found something we both liked and agreed on, which is a hard task - bought the set there and then.
Would have given them a 5 star but, was initially charged wrong - a quick phonecall and the money was transferred back to us. Delivery guys also struggled to get the corner peice through my front door but my husband managed it when he got home.
Would highly recommend.
The product is great and the staff are…
The product is great and the staff are so helpful, those two things will bring me back 👍🏼
Faultless service
The service and cooperation from the company was faultless. Thank you. I am delighted with my purchase
Great company to buy garden furniture from
Friendly staff in the showroom. Very informative on the products. Gave us time to have a look around and make our decision, helpful but not pushy.
Got a delivery time/day which suited us, and we were kept informed on the day of an approximate arrival time. Very helpful/friendly drivers. Would highly recommend buying from Hills Home & Garden Ltd.
Visited the showroom midweek to have a…
Visited the showroom midweek to have a look, Great customer service, saleman not at all pushy and gave great advise when talking to them. Order placed and items delivered the follwoing week, which suited as we were have our garden re-modeled.

Resposta da Hills Home and Garden Ltd
An updated review...
I am updating my review to say that the Hills people have been most apologetic, and say this hasn't happened before,
Having been in business all my life, I am aware things can spin out of control, and I am aware they are trying to locate how this happened.
A sincere apology, as they are offering, (and then looking forward to the resolution of the issue) is greatly appreciated.
The delivery side of the operation, DHL? was the reason for the incompetence and messed communication, we still don’t have the table & chairs we ordered!
Made worse by the fact that we had guests and celebrations and no where to sit!
First a digit was dropped from my phone number, so they couldn’t call me, then it transpired they ‘lost’ our order, eventually discovered it went to Birmingham not Dorset!!??
Seems the fault lies between the seller and the deliverer, all we know is is we are STILL without the set! And we also know that Hills are doing what they can to sort it.
We look forward to its arrival!

Resposta da Hills Home and Garden Ltd
Excellent
Showroom well laid out with helpful
Not pushy staff. Organised delivery which went exactly as expected. Great value

Resposta da Hills Home and Garden Ltd
Very straightforward purchase
Very straightforward purchase, delivery prompt and efficient with good communication from all involved.

Resposta da Hills Home and Garden Ltd
Very friendly and helpful
Very friendly and helpful, no pressure with sales just a peaceful look around.

Resposta da Hills Home and Garden Ltd
Good price friendly sales good quality…
Good price friendly sales good quality just what we were looking for very satisfied with product and service 😌

Resposta da Hills Home and Garden Ltd
All good delivered as promised and…
All good delivered as promised and looks great. Thanks you.

Resposta da Hills Home and Garden Ltd

Resposta da Hills Home and Garden Ltd
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