Hire Cars in Spain Opiniões 

308
•
TrustScore: 5 em 5

4,9

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

I have used Martin from Hire Cars In Spain for around 8 years, and 4 times in the last year alone. The service is totally reliable, competitive and above all outstanding in terms of personal interacti... Ver mais

Classificada 5 em 5 estrelas

Once again we were able to enjoy a worry free car hire during our 3 week holiday. We selected the all inclusive option which was very competitive, but more importantly a simple, reliable, and pr... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I have used Martin and Hire cars in Spain for over 10 years and have booked through him all across the world probably 30 times. The service is outstanding and I often get emails and calls out of hours... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

We were recommended Martin via a friend. He was incredibly helpful and booked a hire car for us within 48 hours of contact. He was flexible, informative and went above and beyond in finding us a car t... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Agência de aluguer de carros

Escrito pela empresa

Hire Cars in Spain aim to take the stress out of car hire by making it smooth, simple and most importantly affordable with all-inclusive prices. You can relax in the knowledge we have used our 10+ years of experience to find you the best companies at the very lowest prices. Unlike a lot of car hire companies who have very expensive prices but then offer to price match other rental companies, we here at Hire Cars in Spain feel you should be offered the best price from the start. All the car hire companies we use have friendly and helpful staff and we have exceptional relationships with the companies we use. We regularly make trips too as many destinations as possible in a continued effort to maintain the high standards we set our selves and the companies we use. Although we do not have the number of staff as some of the 'larger' companies around, we see this as an advantage as we can offer a better personal service to you and hopefully make it as easy and hassle free as possible to book car hire in Spain and Portugal.


Informações de contacto

4,9

Excelente

TrustScore: 5 em 5

308 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,9

Todas as opiniões

(308)

8 opiniões nos últimos 12 meses

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Classificada 1 em 5 estrelas

TIME WASTERS…

Having spent time to find the right hire car package for my party, I noticed that the wrong date ( one day later ) had been sent in one of the many letters sent to them. This resulted in an increase from : 955.41 euros to : 3774.87 euros.
For another enquiry I asked if they could find a deal similar to the one quoted @ £308 which at first they seemed positive about but then said they were unable. I then went back online and after 15 mins concluded a car hire the same for £270.
Don't allow them to waste your time there are far better out there.
Since then Martin states he made a 'Genuine' mistake but fails to define which one. Is it the 1st, 2nd, 3rd or 4th ? He concludes as though it was he who found the errors as if to extract some level of praise when the stark reality is that he failed to observe and act on the initial request given more than a month previous no doubt leaving me in a situation of reduced choice and increased prices. A GENUINE TIME WASTER.
To ask for further information at this stage is an insult. The very first letter I sent detailed the number, gender and age of the drivers to be quoted for. The response from Martin was a quotation that I qualified with him. Only when I pointed out the date error did the tone change and the price escalated 400% with no hint of an apology. He is now trying to further waste my time in order to convince Trustpilot and others that what I am saying is not genuine and that he has not been made aware of all the requirements. Totally untrue.

16 de maio de 2024
Opinião espontânea
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Resposta da Hire Cars in Spain

Hi Dennis, as we said in our e-mails we made a genuine mistake by missing that you required all drivers to drive each car. Most suppliers charge a fee as an additional driver and some are under 25 meaning a young driver fee applies. I'm glad we caught the mistake while still at the quote stage. We certainly aren't perfect and mistakes can happen. I would like to take this opportunity to apologise again.

Classificada 5 em 5 estrelas

Our go to company for all car hire

Our go to company for all car hire. They go out of their way to provide a more personal service. Martin and his dad always very helpful and available

8 de novembro de 2023
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Resposta da Hire Cars in Spain

Hi

Thank you so much for a glowing review, we really appreciate it and look forward to helping you out with car hire in the future.

Regards
Martin
Hire Cars in Spain

Classificada 5 em 5 estrelas

I recently had an amazing experience…

I recently had an amazing experience booking a car rental in Australia through hirecarsinspain.com. From start to finish, the process was flawless. Martin, our contact at the company, secured us a fantastic deal and made sure everything ran smoothly. I would highly recommend hirecarsinspain.com to anyone looking to book a rental car. With their excellent service and seamless pick up process, they made our trip in Australia truly memorable.

8 de abril de 2024
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Resposta da Hire Cars in Spain

Hi Jon

Thank you so much for a glowing review, we really appreciate it and look forward to helping you out with car hire in the future.

Regards
Martin
Hire Cars in Spain

Classificada 5 em 5 estrelas

Fantastic service

We've been hiring cars regularly during our trips to Spain for the past 20 years, I have to say that 'Hire Cars in Spain' are the best company by a long shot. UK based, very professional and their customer service and communication is fantastic. Highly recommend.

16 de fevereiro de 2024
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Resposta da Hire Cars in Spain

Hi Stephanie

Thank you so much for a glowing review, we really appreciate it and look forward to helping you out with car hire in the future.

Regards
Martin
Hire Cars in Spain

Classificada 5 em 5 estrelas

Excellent Service, great company

I have used Hire Cars in Spain many items , always great service. Yesterday , was exceptional, I returned to my hire care after a visit to the Botanical Gardens in Malaga only to find I had a flat tyre… Malaga Car.com were great , very helpful and reassuring , within an hour I had a replacement car.. same make and model and with a full tank of petrol… highly recommended

23 de fevereiro de 2024
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Resposta da Hire Cars in Spain

Hi Candis

Thank you so much for a glowing review, we really appreciate it and look forward to helping you out with car hire in the future.

Regards
Martin
Hire Cars in Spain

Classificada 5 em 5 estrelas

On the ball as usual!

Just had an email from Hire cars in Spain with sound & very relevant advice, thank you Martin & team for another good example of "customer care", a dying culture elsewhere!

1 de fevereiro de 2024
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Resposta da Hire Cars in Spain

Hi Terry

Thank you so much for a glowing review, we really appreciate it and look forward to helping you out with car hire in the future.

Regards
Martin
Hire Cars in Spain

Classificada 5 em 5 estrelas

Amazing service from Martin…and out of…

Amazing service from Martin…and out of hours! Will only be using them for all future bookings. Excellent! Excellent! Excellent!

21 de outubro de 2023
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Resposta da Hire Cars in Spain

Hi Mona

Thank you so much for a glowing review, we really appreciate it and look forward to helping you out with car hire in the future.

Regards
Martin
Hire Cars in Spain

Classificada 5 em 5 estrelas

Hire Cars in Spain, a returning customer

Used Hire Cars in Spain for the 3rd time and have always found the experience excellent and straightforward.

12 de setembro de 2023
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Resposta da Hire Cars in Spain

Hi Maggi

Thank you so much for a glowing review, we really appreciate it and look forward to helping you out with car hire in the future.

Regards
Martin
Hire Cars in Spain

Classificada 5 em 5 estrelas

First class service

Having used Hire Cars in Spain prior to the pandemic, I recently used them again for our first trip post pandemic - and I was thrilled to see that the first class level of service these guys provide has not changed. A good, clear website which is backed up by clear, patient communication on the phone or via email. On top of that, RecordGo in Menorca were equally straight forward and easy to work with. Highly recommended.

30 de agosto de 2023
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Resposta da Hire Cars in Spain

Hi Lee

Thank you so much for a glowing review, we really appreciate it and look forward to helping you out with car hire in the future.

Regards
Martin
Hire Cars in Spain

Classificada 5 em 5 estrelas

Fantastic service

Fantastic service, any queries where dealt with promptly.pleasure to do business with will definitely use them again. Many thanks.

5 de setembro de 2023
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Resposta da Hire Cars in Spain

Hi John

Thank you so much for a glowing review, we really appreciate it and look forward to helping you out with car hire in the future.

Regards
Martin
Hire Cars in Spain

Classificada 5 em 5 estrelas

Best European Car Hire Company!

Once again, first class customer service! Always contactable by phone and exceptionally helpful. Goldcar were also hassle free. Very pleasant experience!

23 de agosto de 2023
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Resposta da Hire Cars in Spain

Hi Billy

Thank you so much for a glowing review, we really appreciate it and look forward to helping you out with car hire in the future.

Regards
Martin
Hire Cars in Spain

Classificada 5 em 5 estrelas

Martin at Hire cars in Spain was…

Martin at Hire cars in Spain was amazing could nt have made the process any easier . The quality of the car and the service was exemplary will definitely use them again . Kim UK .

28 de agosto de 2023
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Resposta da Hire Cars in Spain

Hi Kim

Thank you so much for a glowing review, we really appreciate it and look forward to helping you out with car hire in the future.

Regards
Martin
Hire Cars in Spain

Classificada 5 em 5 estrelas

Perfecto

I posted a positive interim review on June 28 about experience of booking and now, having completed the rental, I still have nothing but praise. The entire process including pick up and return was seamless. Malagacar the rental company was great, and special thanks to their employee, Rosa, who handled return of the car. She was charming and helpful with tips on how best to get into town (since I wasn’t flying out that day). As it was my first time driving in Spain and, for me, from Australia, on the ‘wrong’ side of the road, I was a little apprehensive at first. But with Martin’s help and the efficiency of Malagacar it was a stess-free and fun experience. Five stars all round!

28 de julho de 2023
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Resposta da Hire Cars in Spain

Hi Ross

Thank you so much for taking the time to put a second review covering the car rental experience as well as the booking experience in the first review. It really is appreciated! We look forward to helping you out with car hire in the future.

Regards
Martin
Hire Cars in Spain

Classificada 5 em 5 estrelas

This is probably my fifth use of HCS

This is probably my fifth use of HCS; brilliant outfit: warm, friendly, well-informed and always seem to find a good deal... Quite honestly I know I don't need to shop around for a good/better deal, because HCS will already have it!

29 de junho de 2023
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Resposta da Hire Cars in Spain

Hi Peter

Thank you so much for a glowing review, we really appreciate it and look forward to helping you out with car hire in the future.

Regards
Martin
Hire Cars in Spain

Classificada 5 em 5 estrelas

Yet another super-easy experience

Yet another super-easy experience with Martin at HCIS this time in the UK, with Europcar out of Newcastle Airport. No fuss, no hassle

1 de junho de 2023
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Resposta da Hire Cars in Spain

Hi Bob

Thank you so much for a glowing review, we really appreciate it and look forward to helping you out with car hire in the future.

Regards
Martin
Hire Cars in Spain

Classificada 5 em 5 estrelas

Martin at Hire Cars in Spain came to my…

Martin at Hire Cars in Spain came to my assistance as I needed an automatic car and wanted to pay by debit card with no extras added on.
He took care of it so I'm all set to go on Monday.
Thank you so much.

14 de junho de 2023
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Resposta da Hire Cars in Spain

Hi Liz

Thank you so much for a glowing review, we really appreciate it and look forward to helping you out with car hire in the future.

Regards
Martin
Hire Cars in Spain

Classificada 5 em 5 estrelas

Booked again with hire cars in Spain…

Booked again with hire cars in Spain and again having agreed the price was informed by Martin when paperwork was sent that the price had reduced. Excellent service and have recommended them to friends

6 de abril de 2023
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Resposta da Hire Cars in Spain

Hi Ed

Thank you so much for a glowing review, we really appreciate it and look forward to helping you out with car hire in the future.

Regards
Martin
Hire Cars in Spain

Classificada 5 em 5 estrelas

Car Hire - Malaga, December 2022

I must say that dealing with Martin and his Dad, Gordon is always so refreshing and easy. I spoke with him a couple of days ago to chat about HCIS's 'gap' insurance, regarding our forthcoming trip to Lanzarote. The last time we used HCIS was for our Malaga trip at Christmas. We hired a fully insured seven-seater. I was nervous that it might not work out, but I shouldn't have been. As ever, everything was as it should've been, including vehicle type, pick-up details, premium and fuel policy. I recommend HCIS to everyone I speak with. Cheers - Carl & Rachel.

10 de dezembro de 2022
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Resposta da Hire Cars in Spain

Hi Carl & Rachel
Thank you so much for a glowing review, we really appreciate it and look forward to helping you out with car hire in the future.

Regards
Martin
Hire Cars in Spain

Classificada 5 em 5 estrelas

Very professional very helpful grate…

Very professional very helpful grate advice no hassles.
Had a problem with record go, this company sorted it all out for me
Many thanks

12 de março de 2022
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Resposta da Hire Cars in Spain

Hi Andrew

Many thanks for your review, we really appreciate it and look forward to helping you out with car hire in the future.

Regards
Martin
Hire Cars in Spain

Classificada 5 em 5 estrelas

Highly recommended.

Highly recommended.
Martin provided a first class service and walked us through our bespoke booking.
Highly satisfied.
5 Stars!
Steven Pridmore

19 de dezembro de 2022
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Resposta da Hire Cars in Spain

Hi Steven

Thank you so much for a glowing review, we really appreciate it and look forward to helping you out with car hire in the future.

Regards
Martin
Hire Cars in Spain

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