My parcel arrived within the time frame I was given even though i live on Isle of Man. The product was well sized and fits description to what i ordered. With this being my first order on Hiscolumn... Ver mais
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Leia as opiniões dos outros
Ordered Pegasus Grey Trainers. Very nice, smart trainers and look expensive. First try on they arent the comfiest of trainers. But I've worn Arne trainers before which arent very comfortable either,... Ver mais
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Brought two sets from here. Really nice fit and look. Although am really disappointed with the overall outcome of this but and recommend staying away. After one day of wearing and not doing much in th... Ver mais
A empresa respondeu
I have bought a few things from here and always been so impressed. It’s good quality and the prices are reasonable. I had a query and my email was responded really quickly… would be more customer fri... Ver mais
A empresa respondeu
Informações sobre a empresa
Informação fornecida por diversas fontes externas
Find your Freedom of Style. HisColumn create looks for men who know what they want and want to make a statement with every piece they wear.
HisColumn
Escrito pela empresa
- Committed to high quality customer service and experience.
- Get 10% off your first order with code: TRUST10
Our Customer Experience Promise
Premium Customer Experience
Next Day Delivery, Guaranteed Saturday Delivery Free shipping on all UK orders over £50 and fast and easy returns, we're committed to providing the best customer experience.
Informações de contacto
Unit 30, 77-87 River Road, IG11 0JU, Barking, Reino Unido
- 02085944442
- sales@hiscolumn.co.uk
- hiscolumn.com
4,3
Excelente
3 mil opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 100% das suas opiniões negativas
Geralmente responde em 14 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
With no difficulties on placing the…
With no difficulties on placing the order online, I received my order on time, I returned the order for exchange and I received the order just two working days after. Its was straight forward and without any issues, I am happy 100% with my items so I appreciate 👍
26 de julho de 2022
Resposta da HisColumn
Hi,
Thank you for leaving this positive review, we really appreciate the feedback.
We hope that you continue to support us and continue to experience the exceptional service from us here at HisColumn.
Resposta da HisColumn
Hi,
Thank you for your review, we have looked into this and can see this was an issue with Paypal, we can see the item has been delivered
We hope that you continue to support us and continue to experience the exceptional service from us here at HisColumn.
Kind regards,
Team HC
Poor quality and sizes are not accurate…
Poor quality and sizes are not accurate at all. Shorts are oversized and tops are at least 2 sizes too small than stated.
25 de julho de 2022
Resposta da HisColumn
Hi,
We are so sorry to hear this, we have passed your comments to our relevant department, if you would like to tell us more about your experience, we would love to hear your thoughts as we are constantly improving to ensure the best service for all our customers.
If you can email our customer service team on:
Sales@hiscolumn.co.uk
Kind regards,
Team HC
Good quality
Bought some trainers, were to small sent back for an exchange which was quick and easy. Fit perfect now and good quality.
23 de julho de 2022
Resposta da HisColumn
Hi,
Thank you for leaving this positive review, we really appreciate the feedback.
We hope that you continue to support us and continue to experience the exceptional service from us here at HisColumn.
Perfect all around!!
Perfect all around!!! No complaints on the clothes, fast delivery & value for money!
22 de julho de 2022
Resposta da HisColumn
Hi,
Thank you for leaving this positive review, we really appreciate the feedback.
We hope that you continue to support us and continue to experience the exceptional service from us here at HisColumn.
Clothes sizes aren’t consistent in size…
Clothes sizes aren’t consistent in size as my standard waste size is an xl and I couldn’t even get into a xxl
19 de julho de 2022
Resposta da HisColumn
Hi,
We are so sorry to hear this, all our items are made to UK standard sizing, we have passed your comments to our relevant department, so they can get this looked into for you
We sincerely apologise for the inconvenience caused and hope this has not deterred you from shopping with us
Kind regards,
Team HC
Great quality products for quality price
18 de julho de 2022
Resposta da HisColumn
Hi,
Thank you for leaving this positive review, we really appreciate the feedback.
We hope that you continue to support us and continue to experience the exceptional service from us here at HisColumn.
The shoes were sized small
The shoes were sized small, ordered the correct size and they did not fit. I contacted customer services and they said I would have to pay returns. It cost me £7 to return.
18 de julho de 2022
Resposta da HisColumn
Hi,
We are so sorry to hear this, all our items are made to UK standard sizing, we have passed your comments to our relevant department, so they can get this looked into for you. Unfortunately, we do not offer free returns and this is stated on our website, however we are looking into this.
We sincerely apologise for the inconvenience caused and hope this has not deterred you from shopping with us
Kind regards,
Team HC
Brought two sets from here
Brought two sets from here. Really nice fit and look. Although am really disappointed with the overall outcome of this but and recommend staying away. After one day of wearing and not doing much in this set anything that touches the clothing will pull the threading out ruining the look of the peice and just an overall poor finish off the cheap material.
15 de julho de 2022
Resposta da HisColumn
Hi,
We are so sorry to hear this, if you can please email our customer service team on:
Sales@hiscolumn.co.uk so we can get this looked into for you
Team HC
The product is a good quality!!!!
15 de julho de 2022
Resposta da HisColumn
Hi,
Thank you for leaving this positive review, we really appreciate the feedback.
We hope that you continue to support us and continue to experience the exceptional service from us here at HisColumn.
I am very disappointed because we paid…
I am very disappointed because we paid £8.99 for guaranteed next day delivery on 6 July (after 3pm) and expected that the item would arrive on 8 July. We didn't actually get it until the 9th. I found out that it had been given to one of our neighbours. However I did not check my emails which said it had been given to them and they did not pass it on until the 9th. I think that there were people in at our address. It would have been good if you had put a card through the letter box or sent a text saying where the parcel was.
13 de julho de 2022
Resposta da HisColumn
Hi,
We are so sorry to hear this, I have looked into this and can see the item has been dispatched on time by us, unfortunately, we are not able to control the delivery process as this is down to the courier services, however we agree a card should have been left as this is the procedure which Royal Mail follow if they are not able to deliver the parcel, however I will be raising a complaint on your behalf with Royal Mail to ensure this does not happen going forward.
We sincerely apologise for the inconvenience caused and hope this has not deterred you from shopping with us
Kind regards,
Team HC
I like the look of the product and fits…
I like the look of the product and fits well but the insoles are loose and ruffle up when I them on I’ve only just found that out as I haven’t worn them out yet!
13 de julho de 2022
Resposta da HisColumn
Hi,
We are so sorry to hear this, we have passed your comments to the manufacturing department who will take a look into this.
We sincerely apologise for the inconvenience caused and hope this has not deterred you from shopping with us
Kind regards,
Team HC
Ordered 2 pairs of shoes
Ordered 2 pairs of shoes, fitting is accurate but mostly impressed with the quality especially at this price point. When new colourways and designs are released I look forward to getting them
12 de julho de 2022
Resposta da HisColumn
Hi,
Thank you for leaving this positive review, we really appreciate the feedback.
We hope that you continue to support us and continue to experience the exceptional service from us here at HisColumn.
Resposta da HisColumn
Hi,
Thank you for leaving this positive review, we really appreciate the feedback.
We hope that you continue to support us and continue to experience the exceptional service from us here at HisColumn.
Resposta da HisColumn
Hi,
Thank you for leaving this positive review, we really appreciate the feedback.
We hope that you continue to support us and continue to experience the exceptional service from us here at HisColumn.
Great stuff and Great service overall
9 de julho de 2022
Resposta da HisColumn
Hi,
Thank you for leaving this positive review, we really appreciate the feedback.
We hope that you continue to support us and continue to experience the exceptional service from us here at HisColumn.
Good product and quick delivery will be…
Good product and quick delivery will be telling friends and ordering again!!
7 de julho de 2022
Resposta da HisColumn
Hi,
Thank you for leaving this positive review, we really appreciate the feedback.
We hope that you continue to support us and continue to experience the exceptional service from us here at HisColumn.
Really happy with the service which is…
Really happy with the service which is outstanding for an online brand ,the quality is excellent .I am happy to continue to purchase from his column keeps my teenager son happy …..Even his friends are now shopping from “His Column “.
7 de julho de 2022
Opinião espontânea
Resposta da HisColumn
Hi,
Thank you for leaving this positive review, we really appreciate the feedback.
We hope that you continue to support us and continue to experience the exceptional service from us here at HisColumn.
Far too small return both items
4 de julho de 2022
Resposta da HisColumn
Hi,
We are so sorry to hear this, all our sizes are made within UK standard sizing, we are looking into this and have passed your comments to the relevant department.
We sincerely apologise for the inconvenience caused
Team HC
Great service again and quality clothing
2 de julho de 2022
Resposta da HisColumn
Hi,
Thank you for leaving this positive review, we really appreciate the feedback.
We hope that you continue to support us and continue to experience the exceptional service from us here at HisColumn.
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