Wow, received a partial order right before leaving on my trip. No rack no kayaks this time around. Company will not ship me complete order. Have not even received a shipping label as of yet to shi... Ver mais
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Leia as opiniões dos outros
I bought AVS rain guards from Hitchweb Canada from Walmart and there was some scratches on the product. I emailed them and got a prompt and friendly reply. The team offered very great customer service... Ver mais
Purchased a CO2/propane detector for my converted van. Great product (accurate description, perfect fit), fast delivery (3 business days to GTA) and super responsive Customer Service (never waited for... Ver mais
I recently bought four roof top bike carrier/rack from Hitchweb. during installation I was trying to switch the locking arm from left to right. One of the rack had a minor manufacturer defect where... Ver mais
Informações sobre a empresa
Sobre Hitchweb.com
Informação fornecida por diversas fontes externas
Hitchweb is your online Canadian hitch store. We operate out of Canada and sell throughout Canada and the USA. We're just as committed now as when we first started 15 years ago to provide the best and most memorable online experience. It's about offering a good selection of brands, competitive pricing, fast delivery and most importantly, satisfying our customer.
Informações de contacto
PO BOX 53012 SOUTH ST VITAL, R3N3X2, Winnipeg, Canadá
- (800) 300-4067
- info@hitchweb.com
- hitchweb.com
Sem histórico recente de solicitação de opiniões
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Não respondeu a opiniões negativas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
They were helpful in finding exactly…
They were helpful in finding exactly what I needed for my vehicle and kept me informed on the progress of any back ordered items
Web site easy to access and use
Web site easy to access and use. Fulfillment and shipping very good. Price competitive. Recommended by a family member familiar with this product.
Waiting for warmer weather to install.
Easy to use webpage and prompt delivery
Easy to use webpage. Quick delivery of the hitch and easy to install as promised. Highly recommended.
I was amazed on pricing of this B&W…
I was amazed on pricing of this B&W hitch, cheapest place in Canada and free shipping! Came in 2 boxes, easy order, order fill and shipping. Can’t wait to open it up and get it put together and into the truck!
Fantastic!
Best prices I found! Free shipping and mailed immediately after ordered. Great updates on when shipped and such. This has been the best service I've ever received.
delivery was fast but as of yet have…
delivery was fast but as of yet have not used it as my trailer is in 3 ft of snow. Ill let you know in June. Thanks
Installation was exactly per Curt YouTube…
Installation was exactly per Curt YouTube video. ~ 60 minutes including cleanup. No fuss - all parts worked well. Looks great!
Purchased trailer hitch for '17 corolla…
Purchased trailer hitch for '17 corolla in March 2021. Website was easy to navigate, price was comparable or cheaper than other on-line retailers, and hitch showed up within a few days of placing the order. Well packaged and looks good.
Very god quick service
All I can speak to at this point is…
All I can speak to at this point is that the order arrived very promptly and was as ordered. I checked the wiring harness with the mechanic and he indicated it would be fine, ditto with the hitch. Will be able to comment further when installed but I anticipate no issues.
Very good and trusted company
Very good and trusted company. Delivery was on time. Price for set of Dexter breaks was lower then on Amazon. Happy to support Canadian company.
Finally Stable Secure Stairs
I have been looking at this Landing Gear for a long time and finally bit the bullet and ordered them. They are exactly what was needed. Since we off grid camp, these help stabilize the stairs and work perfectly on uneven ground. Torklift quality is always good and delivery was excellent! I would recommend Torklift landing gear to anyone who wants to increase the safety f their stairs.
Seems like a good company, my item was out if stock
I was very excited to get my distribution hitch from HitchWeb because their site showed they had what I needed and their rating was very high, so I was confident they were trustworthy. Unfortunately, their only stock of the item I needed was in Canada, and apparently, they couldn't ship it to a U.S. address. Ok, understandable. My only real complaint is that they really should have something built into their online ordering process that prevents someone from completing an order to have product shipped to them if the item they are ordering is not located in that same country, since that is their policy. Not really something wrong with the company, just a minor inconvenience for me. They promptly refunded my money, so kudos to them on that.
Great product and extremely fast…
Great product and extremely fast delivery, 4 days during covid, fastest service I've had.
Hitchweb is great!
Customer service was quick to respond and very helpful. Lightning fast shipping and delivery. Product was exactly as advertised and competitively priced. Great experience!
Excellent customer service.
I found the website easy to navigate and the selection of hitches and pricing was very good. Free shipping was a deal breaker for me. I placed my order for a hitch on a Thursday night and received my delivery by mid day on Monday. When my hitch arrived I could see it had broken through the packaging in 3 places and I was concerned that it might be bent and would not align properly to the mounting holes on my vehicle. I will not be installing the hitch for about two months and I sent an email explaining this to customer service including photos.
I received a reply in less than an hour asking me to open the box and check it for any damage. Outside of some minor scratches where the hitch was sticking out of the packaging, it did not appear to be bent and I reported this in an email. Again, a quick reply saying that, if there are problems with the install, to contact them at that time.
My only suggestion at this time is that the packaging be improved to stand up to the rigors of shipping a large and heavy item. Overall, good pricing, free shipping, and great customer service are the reasons I recommend Hitchweb.
Great service
Easy website to use. Product was ordered and even came earlier then stated when I ordered it
Outstanding.
The price was right, and my hitch and wiring was delivered blindingly fast. Everything was packaged well, so zero damage in transit. You've made a customer for life.
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