I would give them a zero if I could…
I would give them a zero if I could they are dishonest crooks. Do NOT buy from them! They do NOT back their products and are unethical in their business practices.
17 de setembro de 2026
Opinião espontânea
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Informações sobre a empresa
Escrito pela empresa
HLTH Shop offers premium, science backed wellness technology designed to help people take control of their health at home. Our product line is expanding to emerging research on longevity, recovery, cellular health, inflammation, and energy. We're proud to serve a growing community of health conscious customers looking for practical, evidence informed tools to support their wellness journey, alongside guidance and support from our team every step of the way.
Informações de contacto
30 N Gould St Ste R, 82801, Sheridan, Estados Unidos da América
- 1 (213) 528-7584
- support@hlth-shop.com
- hlth-shop.com
2,9
Aceitável
2 opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 50% das suas opiniões negativas
Geralmente responde dentro de um mês
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
I purchase their red light therapy for…
I purchase their red light therapy for $5000 and it arrived broken. I could hear a rattle inside and did not think too much. I turned it on and it worked but extremely bright and I was worried about my dogs eyes because he will not leave my side so I tried to research about that and found nothing. 1 week later I turned it on and the unit flashes non stop. I called left a message no return call- I emailed and no response. They changed their 90 day policy to now be 15 days with a 20% restocking fee. The machine is huge and takes up 1/2 a room plus it is not sturdy and looks like it is going to fall over. I am calling my credit card company now because I have given them too much time. Also I called during their hours of operation listed on the website but was never given the chance to talk to anyone. Only could leave a message.
31 de agosto de 2026
Opinião espontânea
Resposta da Hlth Shop
Hi Kathleen,
Thank you for sharing your concerns. We are sorry to hear that your experience did not meet expectations.
We would like to clarify the timeline based on our support records.
You received your Red Light Therapy device on July 31 and contacted our team regarding the door-hanging components. Our Support team responded on August 3 and explained that the door hanging component was upgraded to provide a motorized stand. On August 5, you requested the product manuals, which were provided.
During those initial communications, we did not receive a report that the device had arrived damaged, that there was a rattling sound inside the unit, or that the device was flashing or malfunctioning.
On August 20, approximately 20 days after delivery, you contacted us requesting to return the device. At that time, our team reviewed the communication history, responded to your concerns, and explained the applicable Returns, Refunds & Warranty Policy.
We would also like to clarify that our return policy was not changed from 90 days to 15 days following your purchase. The applicable return terms are governed by the policy in place at the time of purchase.
We take product concerns seriously. If a device is believed to be defective or malfunctioning, we ask that the issue be reported to Support as soon as possible so our team can review it appropriately under the applicable warranty process.
We understand that this experience has been frustrating, but we also want to ensure that the public record accurately reflects the documented communication history and our policies.
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.