Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 1 em 5 estrelas

Its been 3 weeks and no provider has contacted me although they took the money out right away, have tried contacting support and waiting room with no reply.

Classificada 5 em 5 estrelas

Board certified Texas Dr. that listened to my concerns & diagnosed me without having to leave my home. When you have a fairly straightforward issue (sinus infection), it’s nice to not have to go thr... Ver mais

Classificada 4 em 5 estrelas

Everything was great. Just need improvement on decreasing wait time and there is a need for an active customer service line with live agents you can talk to or so that you can call back if there is an... Ver mais

Classificada 5 em 5 estrelas

Service delivered was fast and no-nonsense. Helped me to get the care I needed quick. A slight hiccup when the prescription written was incorrec but the team reached out and fixed it within 12 hours.... Ver mais

Informações sobre a empresa

  1. Clínica de saúde

Escrito pela empresa

White Glove Concierge Telehealth


Informações de contacto

4,0

Bom

TrustScore: 4 em 5

41 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 22% das suas opiniões negativas

Geralmente responde dentro de uma semana

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Worked like a charm

Service delivered was fast and no-nonsense. Helped me to get the care I needed quick. A slight hiccup when the prescription written was incorrec but the team reached out and fixed it within 12 hours.

5 de outubro de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

Completely fake

Completely fake. Was shown my medication would be 50 dollars and Called into the pharmacy. 600 dollars later I realized I was lied too. I DO NOT RECOMMEND.

3 de outubro de 2025
Opinião espontânea
logótipo da Hlthi

Resposta da Hlthi

Hi Christopher,

We’re sorry to hear about your experience and appreciate the opportunity to clarify. The $49 you saw on our site covers your virtual visit with a licensed provider, including the evaluation and prescription (if medically appropriate).

Medication prices, however, are determined by the pharmacy, not HLTHi — and can vary based on brand vs. generic, dosage, and insurance or discount card use. There’s nothing fake about your visit; you spoke with a real, licensed doctor who issued a valid prescription.

If you’d like, our support team can help you find a more affordable pharmacy option for your prescription — please reach out at support@hlthi.life
.

Classificada 4 em 5 estrelas

Everything went well

Everything was great. Just need improvement on decreasing wait time and there is a need for an active customer service line with live agents you can talk to or so that you can call back if there is any concerns instead of emails. I didn’t receive my doctors note which was put in the information I put in and couldn’t talk to the doctor about it.

1 de outubro de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

The prescriber did not write that it…

The prescriber did not write that it was a controlled substance. And now the Pharmacist can only dispense a partial fill

27 de setembro de 2025
Opinião espontânea
logótipo da Hlthi

Resposta da Hlthi

Hi Emma,
Thanks for sharing this, and we’re sorry for the frustration. To clarify: whether a medication is a controlled substance is determined by the medication/DEA classification—not by what the provider “writes” on the script. Our licensed provider evaluated your case and, when medically necessary, issued a valid prescription.

Once the prescription is sent, the pharmacy decides how it’s dispensed (including any partial fills) and may require extra verification. From what you’ve described, it sounds like a Prior Authorization (PA) may be required by your insurance or the pharmacy. They typically provide a PA form or instructions for the prescriber.

Please email any PA forms or instructions (photos/screenshots are fine) to support@hlthi.life
so we can help your provider complete it and assist you with pharmacy options.

Classificada 5 em 5 estrelas

Dr Gentles

Dr. Gentles was extremely kind and thorough. Would recommend this service to anyone and everyone.

23 de setembro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Fabulous service

Every year my employee insurance premiums go up and the amount of services goes down. Doctors leave the network and you have to go hunting for a new doctor. Then you have to get an appointment which could be months out. It's discouraging and there is no continuum of care. You go without your meds and your health declines and your stressed out.

Well not anymore with this service! I am so happy to have found them! I was able to meet with a doctor in no time and my meds were sent to my local pharmacy.

Seriously, this service is great.

17 de setembro de 2025
Opinião espontânea

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