I recently bought a sewing machine. It was way cheaper than in other retailers. Shipping was fast, I received it in 48hrs. Customer communication could be improved to inform customers when parcels ar... Ver mais
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I recently bought a sewing machine. It was way cheaper than in other retailers. Shipping was fast, I received it in 48hrs. Customer communication could be improved to inform customers when parcels ar... Ver mais
A empresa respondeu
Saw some negative reviews so was a little hesitant. Ordered a cross stitch kit that was discontinued and surprisingly it said it was in stock and I have received the item! Soo happy! Only negative w... Ver mais
The delivery took longer than the advertised 3-10 days. Ordered 18 June and delivered 2 July. I contacted Taryn, customer service and she was extremely helpful in giving me an explanation for the de... Ver mais
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I was impressed with the speed of delivery and am pleased with the sewing cabinet the only issue I have is when ordering you had that anything over $600.00 dollars would be free delivery. When placi... Ver mais
A empresa respondeu
Hobbysew, Australia's No.1 sewing machine and patchwork specialist stores, with the best products, machines, & classes. We make crafting a pleasure and help you create master pieces.
Shop 4/2 Garling Rd., Kings Park, 2148, NSW, Austrália
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Respondeu a 80% das suas opiniões negativas
Geralmente responde dentro de um mês
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No update on product arriving or being shipped.
I'm sorry but you didn't do very well at all. Apparently my machine was only picked up from you yesterday - I ordered and paid for it on Sunday. Whilst your staff were positive about delivery times, it would have been better if they had been straight with me, rather than stringing me along saying I probably get it before the weekend. Given that it's a long weekend, I won't get it until next Tuesday at the earliest. I can't tell you how disappointed I am at the delay; and obviously I can't comment on the machine itself - I haven't got it yet.
Arrived quickly. Easy to use website. Happy with everything I have brought so far through Hobby sew
No communication. I havnt received the promised email. No update on the progress of my order.
Great pricing. Helpful product info on the website. Delivery was unbelievably FAST!
Thank you!
They don’t answer the call
Even if they answer they say they will call you back
Never call back
Don't bother to deal with this online shop, pure scam. I bought a sewing machine there and it stopped sewing after a couple of months. I have been trying to reach them for months, but no single phone call was answered, and they never answered my emails.
Easy to find what i needed. Paypal is my preferred payment option so was happy to be able to pay this way. Quick delivery.
Shop is beautifully set out. Helpful staff. Well lit. All good.
Great customer service answered all my questions and went and got answers to things she was not sure off
You had the dmc colours I wanted, but thought postage was a bit steep for just 2 skeins
I have a sewing machine - I was advised it couldn't be repaired as a result of this I purchased a new machine (Brother$598) from what I believed to be a reputable company. I have subsequently managed to repair the machine and wanted to return the new purchase which is still in the original box unopened - their policy is not to return due to a change of mind.
Great range of products at very good prices. Have bought from this store on previous occasions and always prompt and reliable delivery and service. Polite and helpful staff when I had an issue and resolved speedily. Happy to recommend and will be back.
Excellent customer service all the way through to the delivery driver
Very happy with my chair. It is comfortable and very supportive. Fast delivery
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