I recently bought a sewing machine. It was way cheaper than in other retailers. Shipping was fast, I received it in 48hrs. Customer communication could be improved to inform customers when parcels ar... Ver mais
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I recently bought a sewing machine. It was way cheaper than in other retailers. Shipping was fast, I received it in 48hrs. Customer communication could be improved to inform customers when parcels ar... Ver mais
A empresa respondeu
Saw some negative reviews so was a little hesitant. Ordered a cross stitch kit that was discontinued and surprisingly it said it was in stock and I have received the item! Soo happy! Only negative w... Ver mais
The delivery took longer than the advertised 3-10 days. Ordered 18 June and delivered 2 July. I contacted Taryn, customer service and she was extremely helpful in giving me an explanation for the de... Ver mais
A empresa respondeu
I was impressed with the speed of delivery and am pleased with the sewing cabinet the only issue I have is when ordering you had that anything over $600.00 dollars would be free delivery. When placi... Ver mais
A empresa respondeu
Hobbysew, Australia's No.1 sewing machine and patchwork specialist stores, with the best products, machines, & classes. We make crafting a pleasure and help you create master pieces.
Shop 4/2 Garling Rd., Kings Park, 2148, NSW, Austrália
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Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 80% das suas opiniões negativas
Geralmente responde dentro de um mês
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The item was what I ordered and it arrived in excellent condition and in a very timely manner.
Easy website to find purchases and having Australia Post deliver is the best
Apart for a little delay in despatching the machine, I am well pleased with the experience. The machine arrived 2 days earlier than expected. No damage to the box at all. I have worked my way through the instructions and have sewn out a few sample stitches and I am pleasantly pleased with the quality. For reference I purchased a Singer Elite CE677 as my current Pfaff is “on its way out” and I mainly use a straight stitch machine and overlocker. Need to do buttonholes which I hate on the Pfaff machine. The Singer made a great buttonhole so I am happy. Thank you Hobby Sew.
Happy with the colour choices, nice feeling fabric
Hobbysew did fine in their product selection and shipping. However, the Rit product dye I purchased was marked camel and has dyed my clothing cocoa or chocolate brown. It looks really bad now. I followed all the instructions except instead of leaving the fabric in the bucket for ‘up to 30 minutes or until the required colour (up to 60 minutes), I removed it after 1 minute when I saw it was making the fabric way too dark… I believe this may be a batch issue with Rit. When I contacted Rit they tried to gaslight me about the packet instructions and blame me for the problem.
The delivery was so quick, cheap and no damage to packaging. Love my new sewing machine. Can definitely recommend this company and sewing machine. Sews beautifully.
I received my order & very happy on the updates surrounding it
I only received half my order. The order took 10 days to arrive. The other two similar orders from other companies arrived in 2-3 days.
Edit - the company admitted fault and have sent replacements.
I just missed my parcel while I was home.I called to explain my situation and they couldn’t help me about it.
Easy, efficient, great buying experience. I knew what I wanted, this store had it at a good price. Online buying was easy, shipping was very fast. Item was as described. Highly recommend
Thank you for a great product with prompt delivery.
Fast delivery, good packaging with a fragile sticker on the box. Really good price compared to other stores.

Resposta da Hobbysew
My kids got me a gift voucher for my birthday in May. I've tried numerous times to use it but keep getting told it is invalid. I've rung 3 times to find out what the problem is, and was told IT would look into it and get back to me. The last time I rang I was told they would have to get back to my son as he ordered it. The response was, the voucher is good and all the funds still there, I must be entering the number incorrectly. Not very helpful. Not sure what else I can do to resolve this. It is worth $200!!!

Resposta da Hobbysew
Hobbysew offered a good bonus which encouraged me to place a refundable deposit on a new sewing machine. The receipt of the order was speedily confirmed and a member of staff contacted me to explain further details.
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