Excellent experience, easy booking online. Meet and green service was great,Friendly people, good service, i would use again
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I called 30 mins before arrival as instructed, i was asked to call 10 mins before arrival which I did. I then ended up waiting 50 mins for the car to be collected and the man collecting it had no pap... Ver mais
Context: this was our 9th holiday car parking this year. Experience: Exemplary! Driver was already waiting for us on departure and was cheerful and courteous at 5AM. On collection, the car wa... Ver mais
I have never parked at Gables Hotel before but I certainly will next time I use Birmingham Airport. Great Location, easy to find and great staff that are helpful and nice
Informações sobre a empresa
Escrito pela empresa
Best Holidays Car Parking ltd. is the UK market leader in airport parking providers, with its extra feature of advance booking. Best Holidays Car Parking ltd only uses reputable parking slots which are fully insured and maintain a high customer satisfaction rating. We offer free amendments and cancellations if you choose to book flexible product.
Informações de contacto
100 Western Road Cambuslang, G72 8EG, Glasgow, Reino Unido
- +44 078 8332 0607
- info@holidayscarparking.uk
- holidayscarparking.uk
4,0
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83 opiniões
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the phone number of the attendant was 07917878566. He didn’t give his name. I booked for my parking meet and greet…
I booked for my parking meet and greet on this website for SMG VIP meet and greet. I booked the timings well in advance with flight number etc for 1900 in the evening. Some one from SMG rang me early morning at 0415am on the day and he said he was waiting for my car. I explained to him that I was not due till the evening.
In the evening I was delayed due to traffic by 50 mins and I rang them 1/2hr before arriving to airport to inform my arrival. though i was delayed I was well before my departure time and there were no calls at 1900. I was rudely informed by the attendant of the call that my booking is lapsed and the person demanded £140 on the phone to take my car. He asked me to read the terms and conditions while I was driving the car very well knowing that I have to catch a flight. This was a cold blooded blackmail. I had been doing meet and greet for over 25 years and I have never had such a horrible experience....
7 de maio de 2024
Opinião espontânea
Resposta da Best Holidays Car Parking
Thanks for sharing information we are working to get the information and inquiry sent to the parking provider. We also asked for the full refund of booking amount. We will send you update to your registered email address once the matter is investigated.
Hi Vivekanandan Kumar,
We are very sorry if you have experienced such a bad behavior, we strongly apologies for the inconvenience caused, can you please provide the details about the attendant eg. name or phone number so that we can investigate the matter.
as we are not direct providers so we always prefer best providers to work with us, we have temporarily terminated this provider from our platform and we are not now selling their product until we are investigating the matter. In case they were found guilty we will permanently switch off this product at our platform to avoid such cases in future.
Thanks and looking forward to reply from your side.
Best Regards:
Holidays Car Parking
Good service
2 de abril de 2024
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