Home Cosmetics Opiniões 

446
TrustScore: 4 em 5

4,2

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Brilliant experience ordering from Home Cosmetics 💗 Fabby price on quality brand items and delivered in 2 days from order being placed. Items arrived well packaged and covered in tape marked “Fragi... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

After much searching, I finally found a calvin klein perfume that had recently been discontinued at home cosmetics! I am so so happy and both bottles arrived quickly and packaged securely. I was kept... Ver mais

Classificada 1 em 5 estrelas

I ordered a small bottle of Eternity after shave. The smell from the bottle was right so I put some on my face after a shave. There is plenty.of alcohol which stings your face but no distinctive... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Quick and easy ordering, good value and speedy delivery. Very happy with the service 😁

A empresa respondeu

Informações sobre a empresa

  1. Fornecedor de cosméticos e perfumes
  2. Fornecedor de fragrâncias e aromas
  3. Perfumaria

Escrito pela empresa

Home Cosmetics is a leading Fragrance & Cosmetics retailer based in Ireland. We offer a wide range of premium Men & Women’s Fragrance & Cosmetics, with over 1300 products from more than 80 big-name brands such as Hugo Boss, Paco Rabanne, Clarins, L'Oréal, and many more. Explore our curated collection today and find the ideal gift.


Informações de contacto

4,2

Bom

TrustScore: 4 em 5

446 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Respondeu a 92% das suas opiniões negativas

Geralmente leva mais de um mês para responder

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,2

Todas as opiniões

(446)

69 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Christmas Gift

I placed an order for my Mum for next Christmas, website was very easy to navigate through and make payment. I would purchase again from Home Ceramics. Delivery was quick and goods well protected.

30 de dezembro de 2023
Classificada 1 em 5 estrelas

I am yet to receive the items.

6 de janeiro de 2024
logótipo da Home Cosmetics

Resposta da Home Cosmetics

Hi There, it seems your order was placed on the 6th January at 5pm. We operate from Monday to Friday 9-5pm.

Your order was placed on Saturday therefore it was dispatched on Monday and is on the way. If you have any questions please reach out to info@homecosmetics.co.uk

Kind Regards

James Customer Service

Classificada 5 em 5 estrelas

Brilliant

Brilliant! Second order of Jimmy choo 🌸 Blossom genuine and great price for 100mls
Fast delivery too

30 de dezembro de 2023
Classificada 5 em 5 estrelas

Found a discontinued fragrance!

After much searching, I finally found a calvin klein perfume that had recently been discontinued at home cosmetics! I am so so happy and both bottles arrived quickly and packaged securely. I was kept updated with the delivery with messages from royal mail and even given an hour delivery slot of when it was arriving. I am over the moon with my purchase and will be back for more!

22 de dezembro de 2023
Opinião espontânea
Classificada 1 em 5 estrelas

Fake products, poor customer service

This company is the most appalling, unreliable company I have ever come across. I ordered a gift set and was sent a completely different gift set box, with the logo in a different place and shower gel with no seal on it. The box was battered and ruined and the perfume didn’t fit in the slot in the box. When I complained about this they said this was because they put the wrong picture up on their website and offered me a 10% off my next purchase!!! They do not sell genuine products and they don’t handle complaints well or give you any compensation for going against trading standards.

4 de dezembro de 2023
Opinião espontânea
logótipo da Home Cosmetics

Resposta da Home Cosmetics

Hi Jess,

We can assure you are products are not fake.

We apologise for sending the wrong product to you.

We sent you a returns label (prepaid).

It is incorrect that we tried to make you pay.

We offered you a full refund in exchange for a return and a 10% discount if you wanted to order something else.

We apologies for the inconvenience caused.

Kind Regards

James Customer Service

Classificada 5 em 5 estrelas

Excellent service.

Easy online ordering & efficient, prompt delivery. Will most certainly order from this company again. I’m delighted with my purchases.

29 de novembro de 2023
logótipo da Home Cosmetics

Resposta da Home Cosmetics

Hi Marilyn,

We are happy to hear you were happy with our services.

Kind Regards

James Customer Service

Classificada 5 em 5 estrelas

Helping local businesses

I was really pleased with my purchase especially the price I thought it was great value as I bought it as a Christmas present for my daughter..well packaged and fast delivery… I didn’t realise it was a local business so I was pleased to be supporting them .. Thank you

28 de novembro de 2023
logótipo da Home Cosmetics

Resposta da Home Cosmetics

Hi Linda,

We hope your daughter enjoys her perfume!

Kind Regards

James Customer Service

Classificada 1 em 5 estrelas

Payed for fast delivery

Payed for fast delivery , after 3 days still didn’t get my parcel, and I can’t even track it

28 de novembro de 2023
logótipo da Home Cosmetics

Resposta da Home Cosmetics

Hi Boubeker,

Your order was dispatched after 2 days due to Black Friday.

The method of shipping you chose was dpd 2-3 day delivery.

Your parcel arrived within the timeframe.

We are sorry you had a bad experience.

Kind Regards

James Customer Service

Classificada 5 em 5 estrelas

Quick delivery

Ordered on Wednesday and received on Friday
48 hours from ordering to deliver to my door
Very happg

24 de novembro de 2023
Opinião espontânea
logótipo da Home Cosmetics

Resposta da Home Cosmetics

Hi Lina,

Glad to hear your order arrived on time.

Kind Regards

James Customer Service

Classificada 5 em 5 estrelas

AMAZING

Order went through yesterday afternoon .. arrived just now (10am next day )
Perfectly packaged and wrapped! Amazing service and fab price . Would definitely recommend and use again . Thankyou

24 de novembro de 2023
Opinião espontânea

A Experiência Trustpilot

Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.

Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.

Leia mais sobre como processamos as opiniões na Trustpilot.

Aqui estão 8 dicas para escrever óptimas avaliações.

A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.

Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.

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