Brilliant experience ordering from Home Cosmetics 💗 Fabby price on quality brand items and delivered in 2 days from order being placed. Items arrived well packaged and covered in tape marked “Fragi... Ver mais
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Leia as opiniões dos outros
After much searching, I finally found a calvin klein perfume that had recently been discontinued at home cosmetics! I am so so happy and both bottles arrived quickly and packaged securely. I was kept... Ver mais
I ordered a small bottle of Eternity after shave. The smell from the bottle was right so I put some on my face after a shave. There is plenty.of alcohol which stings your face but no distinctive... Ver mais
A empresa respondeu
Quick and easy ordering, good value and speedy delivery. Very happy with the service 😁
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
Home Cosmetics is a leading Fragrance & Cosmetics retailer based in Ireland. We offer a wide range of premium Men & Women’s Fragrance & Cosmetics, with over 1300 products from more than 80 big-name brands such as Hugo Boss, Paco Rabanne, Clarins, L'Oréal, and many more. Explore our curated collection today and find the ideal gift.
Informações de contacto
5-7 Tobermore Road, Draperstown, BT45 7AG, Magherafelt, Reino Unido
- info@homecosmetics.co.uk
- homecosmetics.co.uk
4,2
Bom
446 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 92% das suas opiniões negativas
Geralmente leva mais de um mês para responder
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Delivery
Price was very good but delivery cost quite a bit and it took a while to come
29 de dezembro de 2025
Resposta da Home Cosmetics
Hi Ava,
Thanks for your review, we’re really glad you were happy with the price.
We’re sorry the delivery charge felt a bit high and that it took longer than expected to arrive. We appreciate the feedback and we’ll take it on board as we’re always looking at ways to improve both delivery times and costs where possible.
Kind regards,
Home Cosmetics Team
I would give less if I could purchase a…
I would give less if I could purchase a product for a Christmas present that item wasn’t correct the smell was horrendous but just remember if you actually open the present to smell the item you cannot return it they’re selling fake products not originals do not use go somewhere else
5 de janeiro de 2026
Opinião espontânea
Resposta da Home Cosmetics
Hi Stephen,
Thank you for your review, we’re genuinely sorry to hear how disappointed you were with your order, especially as it was bought as a Christmas gift.
We want to reassure you that we do not sell fake or counterfeit products. All items we stock are sourced through trusted suppliers and are genuine.
Kind regards,
Home Cosmetics Team
Disappointed
I only gave 3 stars as I received my parcel with perfume bottle loose in gift box and the top of perfume lid completely of it, luckily I was able to get it back on and it wasn't damaged but I did loose some of the perfume trying good few times trying to get top of perfume back on. I would high recommend more packaging around your product to protect your perfumes and gift box's from been damaged.
28 de novembro de 2025
Resposta da Home Cosmetics
Hi Naomi,
Thank you for your review, and we’re really sorry to hear your order arrived like that. We’re glad the bottle wasn’t damaged, but we completely understand how frustrating it must’ve been to lose some of the perfume trying to get the lid back on.
We really appreciate you highlighting this, and we’ll be passing your feedback on to our packing team as we’re always looking to improve how our products are protected in transit.
Thanks again for bringing it to our attention.
Kind regards,
Home Cosmetics Team
Awful service avoid!
I have never used this company before I bought perfume spending over £70 (Order #33173) unfortunately I was sent the wrong perfume. I have sent them 2 emails and no response not even an acknowledgement of my emails. What a waste of money as I don’t like the perfume they sent me. Awful company and customer service avoid!!
27 de novembro de 2025
Opinião espontânea
Resposta da Home Cosmetics
Hi Claire,
Thank you for your feedback, and we’re very sorry to hear you were unhappy with your order.
We can confirm we did respond to your emails and offered you the option to return the item back to us so we could resolve this for you. We also requested the item be returned so we could investigate what went wrong and ensure the same issue does not happen again.
However, we have not received a return for Order #33173, so we have been unable to process an exchange or refund.
If you would still like to proceed, please reply to our most recent email and we will be happy to assist you further and get this sorted as quickly as possible.
Kind regards,
Home Cosmetics Team
Resposta da Home Cosmetics
Hi Chris,
Thank you for your kind review. We’re delighted to hear you were happy with the service and found good value with us.
We really appreciate your support and look forward to seeing you again soon.
Kind regards,
Home Cosmetics Team
Resposta da Home Cosmetics
Hi Karen,
Thank you for your review. We’re delighted to hear you were happy with your purchase.
We really appreciate your support and hope to see you again soon.
Kind regards,
Home Cosmetics Team
Resposta da Home Cosmetics
Hi Austin,
We’ve checked this for you and can confirm your order was delivered on 04/11/2025.
If you’re unable to locate it, we’d recommend checking with anyone else at the address and any safe place it may have been left.
Kind regards,
Home Cosmetics Team
Excellent service
Excellent service - the product was delivered within 2 days and I was kept updated on the delivery schedule. I bought a perfume gift set and it was packaged very well. This is the first time I have bought from home Cosmetics and I was very impressed.
29 de outubro de 2025
Resposta da Home Cosmetics
Hi Frances,
Thank you very much for your lovely review. We’re delighted to hear your order arrived quickly and that you were kept updated throughout the delivery process.
We’re also pleased to know your perfume gift set arrived safely and was well packaged. Thank you for choosing Home Cosmetics for your first order — we really appreciate your support and look forward to welcoming you back again soon.
Kind regards,
Home Cosmetics Team
Quality Brand items at excellent price and speedy delivery 💗
Brilliant experience ordering from Home Cosmetics 💗 Fabby price on quality brand items and delivered in 2 days from order being placed.
Items arrived well packaged and covered in tape marked “Fragile”
Great company and will definitely buy from here again 💖
29 de outubro de 2025
Resposta da Home Cosmetics
Hi Margaret,
Thank you very much for your lovely review. We’re delighted to hear you had such a positive experience ordering from Home Cosmetics, and that you were happy with the prices and quick delivery.
We’re also pleased your items arrived well packaged and safely marked as fragile. Thank you again for your support — we really appreciate it and look forward to your next order.
Kind regards,
Home Cosmetics Team
1st class service
1st class service!
Items exactly like described and speedy shipping
29 de outubro de 2025
Resposta da Home Cosmetics
Hi Gillian,
Thank you very much for your review. We’re delighted to hear you were happy with the service, that everything was as described, and that your order arrived quickly.
We really appreciate your support and hope to see you again soon.
Kind regards,
Home Cosmetics Team
Good price and quick delivery
29 de outubro de 2025
Very reasonable price and quick…
Very reasonable price and quick delivery, delighted with everything.
29 de outubro de 2025
No response on email or live chat
No response on email or live chat. I send many mails but still no response. I contacted because i did not received my parcel.
1 de setembro de 2025
Opinião espontânea
Resposta da Home Cosmetics
Hi Gerard,
We’d like to confirm that we have been in contact with you regarding this order.
We have checked the tracking and can confirm your parcel was delivered on 05/09/2025, and there is also a valid proof of delivery image provided by the courier.
Kind regards,
Home Cosmetics Team
I’ve ordered recently from this…
I’ve ordered recently from this company. I found their prices to be very good and I received my orders very quickly. Have no hesitation in recommending them.
31 de agosto de 2025
I placed my order 7 days ago and still…
I placed my order 7 days ago and still I have not received it.
29 de agosto de 2025
Resposta da Home Cosmetics
Hi Catherine,
Thanks for your review. We’ve checked your order and can confirm it was placed on 02/09/2025 and delivered on 04/09/2025.
If you’re unable to locate the parcel, please check with anyone else at the address or any safe place it may have been left. If you still need help, reply to our team with your order number and we’ll be happy to assist further.
Kind regards,
Home Cosmetics Team
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