Disgusting, parcel not received,Evri said it was delivered, but I was away on holiday, it was obviously dumped outside my door. evri showed a photo of the parcel against my letterbox,as if it had bee... Ver mais
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No response from customer service and the online chat said my order does not exist!!! I am worried I have lost my money
Bought the Glowmoo for a friend that loves highland coo’s the item received was plastic rubbish DO NOT BUY AND WASTE YOUR MONEY, Chinese scam website that to get a refund you must send to China!!! At... Ver mais
I ordered 2 sets of dark grey candles and they took the money from bank account that was on the 13th of December and I’ve never received an email or any correspondence from this scamming company, They... Ver mais
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Don’t use this company
Don’t use this company.
I ordered thirsty bee cups that looked very pretty with lovely colours for a friends Xmas gift. I brought 3 unfortunately.
Took a while to come and when it arrived it was plastic rubbish and not like the picture at all.
No porthole for return, this has to be requested by email. They do not reply.
They are based in China. Please don’t use them. I’m so angry.
The glassware is so delicate and clear
The glassware is so delicate and clear. Water just tastes better from it.
Very poor service
Very poor service. Slow delivery and “customer service” was terse and unhelpful. I regret having ordered from them.
Waiting time to long for delivery
I seriously wouldn’t bother ordering unless you can wait three weeks if not more as still not received for your item, when asked for a refundr refused
#9682871272 • Oct 22, 2025
Still no sign of it being delivered would definitely not recommend. This company buys from china or jingling and doesn’t have stock UK based so the wait can be over a month
Don’t waste your time
**WARNING** RETURNS ARE TO CHINA AT YOUR MONUMENTAL EXPENSE!
**WARNING**
DO NOT ORDER ANYTHING FROM THIS COMPANY, IT'S IN CHINA NOT THE UK !!! as web page and prices would suggest! I ordered a pink blanket that took a long time to arrive and I had to chase it. When it arrived the colour was nothing like the photo, it was much darker and looked like it had been washed with black clothing. It actually looks filthy. On applying to return it there is NO RETURNS portal on the website. You have to send emails to get that authorisation. I was horrified to see that you HAVE TO RETURN YOUR ITEMS TO CHINA and they insist it's tracked which is very expensive, god knows how you'd cope with that being a furniture item?! Presumably a CON to get you to keep the items for a discount! AVOID ordering unless you want to deal with CHINA and wasting your money. I'm now contacting trading standards as this page illegally fails to advise customers they are buying and returning to China, under UK consumer laws a website must make this clear. It mentions nothing on their site!
Fantastic experience from start to…
Fantastic experience from start to finish. My new lamp is a beautiful addition to my office. The updates on shipping were timely and clear. I recommend HomeFaves to all my friends now.
The intuitive website design made…
The intuitive website design made finding exactly what I needed a breeze. It’s refreshing to see a site that prioritizes the user experience as much as the quality of its products. Truly excellent.
Searching for unique home accessories…
Searching for unique home accessories used to be a chore, but this site makes it fun and inspiring. I appreciate the focus on quality materials and timeless designs. Highly satisfied with my purchase.
I bought a beautiful throw blanket
I bought a beautiful throw blanket, and it’s even softer than described. HomeFaves makes it simple to upgrade your living space with luxurious and cozy items. I'm already planning my next purchase.
Delivery was much quicker than…
Delivery was much quicker than estimated, and the packaging was robust, ensuring my delicate items arrived in perfect condition. This level of service is rare and truly appreciated. Five stars.
I've been searching for unique artisan…
I've been searching for unique artisan decor for months, and I finally struck gold here. The pricing is fair for such high quality, and the checkout process was quick and easy. A pleasure to shop.
The product descriptions are spot-on
The product descriptions are spot-on, and the photos accurately represent the items. It’s a relief to order something online and have it be exactly what you expected. Great job, HomeFaves!
My kitchen is finally complete thanks…
My kitchen is finally complete thanks to HomeFaves. The pieces arrived well-packaged and look stunning. I appreciate the attention to detail in their product sourcing. Will definitely be back soon.
The customer service team was a massive…
The customer service team was a massive help when I had a query about my order. They resolved it quickly and professionally, which made the entire shopping experience seamless and enjoyable.
I was genuinely surprised by the value…
I was genuinely surprised by the value here. Everything I ordered exceeded my expectations in person, and the whole browsing experience was a delight. A new favorite for home essentials.
Found the perfect statement piece for…
Found the perfect statement piece for my living room! The quality is outstanding, and the delivery was incredibly fast. Highly recommend HomeFaves for truly unique home decor.
Hasn’t arrived
Ordered 10 days ago for a birthday present, still not here with no indication as to when it may do so I now need to go out and buy something else. This is a Chinese based company masquerading as a UK one. I wish I had checked the reviews before ordering.
Do not order from this company
Do not order from this company. Faulty product received. They wanted a video to prove the fault which I sent but was told to send another. I refused and asked for a refund. Was told they would only provide a refund if I returned the item at my cost!! It's faulty so they should be going out of their way to resolve the problem but they are not interested once they've got your money
Watch
Watch - not UK based
Ordered the glow bird, really poor quality. Cheap plastic.
They offer full returns, with cost of delivery, but they are based in China with no UK address so to do a return is extremely expensive.
Bought a mini seed shredder
Bought a mini seed shredder. Thought I was buying from UK but it came from Hong Kong. Arrived broken after all the waiting. What an absolute crock!
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