James' Home of Tone Opiniões 1535

TrustScore: 5 em 5

5,0

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

The whole experience was outstanding from start to finish. Communication was excellent and very fast. James contacted me the morning after I placed the order and this was sent out less than 24hrs aft... Ver mais

Classificada 5 em 5 estrelas

Just ordered a Tesi Killswitch from James and the parcel arrived very quickly and shipping was far cheaper than other switches I was looking at! Very happy with my purchase and will be back! 👌

Classificada 5 em 5 estrelas

Very good and fast communication, the wiring harness for my lefty Jag was even better than I hoped for and works flawless. Highly recommended. I will definitely call on James again.

Classificada 5 em 5 estrelas

I bought 4 screws for my jazzmaster build. I actually feel bad how much effort JHOT put into shipping them. They came straight away, protected wrapped neatly in a branded paper bag, with sti... Ver mais

Informações sobre a empresa

  1. Loja de guitarras

Escrito pela empresa

James' Home of Tone is a proudly independent UK based online guitar store specialising in the best quality, unique & boutique guitar gear as well as quality electric guitars for beginners. You'll find parts, accessories, pedals and instruments, all from someone who is passionate about guitars and quality customer service. It's run by James, and has been helping fellow guitar players find their best 'tone' since 2015!


Informações de contacto

5,0

Excelente

TrustScore: 5 em 5

2 mil opiniões

5 estrelas
4 estrelas
3 estrelas
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1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

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Classificada 5 em 5 estrelas

Great quality products

Great quality products, just an absolute market leader when it comes to knowledge. Appreciate the sticker and the nice touch with the personalised message on the business card. Absolutely would buy from James again.

13 de março de 2026
Classificada 5 em 5 estrelas

A store that understands good service.

I’ve used James Home of Tone a few times for guitar parts when building guitars, and always found him knowledgeable, helpful, and willing to go that extra step. He’s advised me on parts for my builds and the parts he sells are good quality and reasonably priced. I can’t ask for more than that. Will definitely be shopping there again soon.

16 de março de 2026
Classificada 5 em 5 estrelas

Great service

Good communication, sent very quickly, arrived well packaged with clear instructions on how to use the product. Competitively priced too. Service was very good.

13 de março de 2026
Classificada 5 em 5 estrelas

Great customer service and product

Great product and great customer service when Royal Mail let both Home Of Tone and myself down with late delivery. James was most gracious in refunding carriage and a sum in compensation, I hope he got redress from Royal Mail in respect of their appalling service.

6 de março de 2026
Classificada 5 em 5 estrelas

Fantastic service !!

Fantastic service !!! ☆☆☆☆☆
James is a genuinely nice guy: extremely helpful and very knowledgeable - he was generous with his time and expertise, speaking to me on a number of occasions to ensure that my build was absolutely right for my requirements.
I would absolutely recommend his services !!!
Many thanks.

4 de março de 2026
Classificada 5 em 5 estrelas

High effort customer service

I bought 4 screws for my jazzmaster build.

I actually feel bad how much effort JHOT put into shipping them.

They came straight away, protected wrapped neatly in a branded paper bag, with sticker, personalised hand signed thank you business card and invoice.

4 screws. I think the order was only a couple of quid.

Nice brand btw. The sticker is going on the stickerbomb toolbox in the garage - I will return for future builds, the pricing was reasonable and the screws seem to be decent quality.

26 de março de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

A model of how a UK independent…

A model of how a UK independent business *should* be run! Excellence in everything but Customer Service ! Oh my word you, have to experience it to believe it!
In 30 years of business this is still the standard all others should be judged by - well done !!!

5 de fevereiro de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Above and beyond.

Well made product and really quick responses from James who even helped me diagnose an issue that was nothing to do with his product. Will 100% be using again.

13 de março de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Excellent

Excellent service all round, great product and customer service , very responsive to emails , will be returning !

16 de janeiro de 2026

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