Hometipple is a great place for a relaxing glass or even a bottle of wine. The staff Ruby the GEM and Sylvia the precious stone are very helpful with wine selection and good taste buds and knowledge... Ver mais
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Excellent selection of wines with the website and delivery being efficient. I felt that l was in expert hands when choosing my wines and could trust the descriptions as well as feeling l was getting... Ver mais
Unfortunately Hometipple delivered my order BEFORE Christmas which meant I had to share it with my friends and family. How dare they be so efficient! 😉 Excellent service and wine as always! I do look... Ver mais
There was a hiccup when only one instead of six bottles arrived, but the fault was dealt with swiftly and the remaining bottles arrived the next day, very well packaged. There is a good choice of wine... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
🍷Delicious drinks, loving handpicked, straight to your door 🍸 hometipple is a carbon neutral wine and spirit retailer delivering nationwide. All our products are carefully selected and pass through a rigorous taste test by our team of dedicated expert tasters. We only have two criteria: is it delicious? is it excellent value for money? With up to 90% of products tasted being rejected, you can have confidence that if we sell it, it must be good. In addition, we guarantee a fair deal for producers. We give back more by working as directly as possible with them, bypassing middlemen wherever we can. As such, we are very much a producer first company. We want to ensure the wonderful people who make the drinks we love so much have their stories told and told well. No one goes into making drinks for the money, it's about passion, vocation, dedication and love. This should always be celebrated and nurtured. We try our best to help in whatever small way we can because without the rich variety of small, independent, ecologically and socially responsible producers we work with, our world would be a much less interesting place. So join us and broaden your drinks horizons. You may not know many of the products we sell, but we guarantee you won't be disappointed.
Informações de contacto
120 Regent Street, W1B 5FE, London, Reino Unido
- 020 3772 0110
- enquiries@hometipple.com
- hometipple.com
4,9
Excelente
101 opiniões
Sem histórico recente de solicitação de opiniões
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Resposta da hometipple
Hi Paul,
Thank you so much for your review and 5 star rating.
Receiving positive feedback is so important for the whole team, so we're really grateful you took the time to offer it.
We hope you enjoyed your tipples and look forward to welcoming you back to hometipple again very soon.
All the best,
The hometipple Team
Good price and fast delivery
9 de dezembro de 2022
Resposta da hometipple
Hi Joe,
Thank you so much for your great review and 5 star rating.
These reviews and ratings are so important for small, young businesses like ours, so we're always so grateful when we receive them.
We really hope you enjoyed your whisky and look forward to welcoming you back to hometipple again very soon.
All the best,
The hometipple Team
There was a problem with the order
There was a problem with the order. I was kept informed and was offered a refund. Great customer service.
21 de novembro de 2022
Resposta da hometipple
Hi Brendon,
We're so sorry there was an issue with your order. The last few weeks have been particularly challenging due to a number of factors.
It's great to hear that despite these issues, we were able to offer a level of service you considered worthy of a positive review and 4 star rating.
We hope to welcome you back to hometipple again very soon.
All the best,
The hometipple Team
Excellent wines
Excellent wines, so glad I found this site. Very good and efficient customer service. Thank you.
12 de dezembro de 2022
Resposta da hometipple
Hi Robert,
We're so pleased you found us!
Thank you for your great review and 5-star rating.
Kind words and the knowledge we've another happy customer are such wonderful rewards for all the team's hard work.
We really hope you enjoy your tipples and look forward to welcoming you back to hometipple again very soon.
All the best,
The hometipple Team
Wine heaven
Excellent wine bundles and can trust that every bottle is a banger, thank you!
5 de dezembro de 2022
Resposta da hometipple
Hi Kath,
Thank you so much for your excellent review and 5-star rating.
We're delighted you had a great experience and that you like our products.
It always gives the whole team a huge lift to receive such a positive message.
We hope you're enjoying your tipples and hope to welcome you back to hometipple again very soon.
All the best,
The hometipple Team
Prompt delivery.Taster from Able and…
Prompt delivery.Taster from Able and Cole encouraged me to buy full sized bottle.
6 de dezembro de 2022
Resposta da hometipple
Hi Susan,
Thank you so much for your positive review and 5-star rating.
We really hope you enjoy your tipple and look forward to welcoming you back to hometipple again very soon.
All the best,
The hometipple Team
Great service and quality
Great options on offer - and at competitive prices. Appreciate that the range isn't exhaustive but is packed full of quality.
Had an issue with contents delivered but one email resolved the problem with a prompt second delivery making amends.
Recommended!
25 de novembro de 2022
Resposta da hometipple
Hi Laurence,
Thank you for your great review and 5 star rating!
Apologies once more for the inconvenience, but it's extremely gratifying to know you are happy overall.
We really hope you enjoy your tipples and look forward to welcoming you back to hometipple again very soon.
All the best,
The hometipple Team
Resposta da hometipple
Hi Debra,
Thanks for taking the time to leave us a great review and 5 star rating.
We really hope you enjoyed your order and look forward to welcoming you back to hometipple again very soon.
All the best,
The hometipple Team
Easy online ordering with super fast…
Easy online ordering with super fast delivery and well packed. As it is a Christmas gift for my Son, it obviously hasn't been tasted yet, but if it is as good as it looks, my Son will really love it.
24 de novembro de 2022
Resposta da hometipple
Hi Susan,
Thank you for your excellent review and 5 star rating!
We're delighted to hear you had a great experience and are really grateful to you for sharing it.
We sincerely hope your son enjoys his gift and look forward to welcoming you back to hometipple again very soon.
All the best,
The hometipple Team
Resposta da hometipple
Hi Richard,
Thank you so much for your positive review and 5 star rating. Every review is so important to a small, young company like ours but more importantly, it's fantastic to know you had a great experience.
We really hope you enjoy(ed) the whisky and look forward to welcoming you back to hometipple again very soon.
All the best,
The hometipple Team
Resposta da hometipple
Hi Katrina,
Thank you so much for your great review and 5 star rating.
We're delighted you enjoyed your hometipple experience and look forward to welcoming you back again very soon.
All the best,
The hometipple Team
Good quality product good customer…
Good quality product good customer service and delivery.
9 de novembro de 2022
Resposta da hometipple
Hi Chris,
Thank you so much for your great review and 5 star rating.
We're delighted you enjoyed your hometipple experience and sincerely hope to welcome you back again very soon.
All the best,
The hometipple Team
Great value
Great value, great choice , delivered on time and extremely well packaged.. Great all round service……would recommend
3 de novembro de 2022
Resposta da hometipple
Hi Adria,
It's really good of you to leave such a positive review and 5 star rating. Thank you so much!
It's great to hear all our hard work is paying off and that your hometipple experience was so positive.
We look forward to welcoming you back again very soon.
All the best,
The hometipple Team
Great selection of wines
Great selection of wines. I’ve just got in my Christmas wines. Champagne next.
24 de outubro de 2022
Resposta da hometipple
Hi Robert,
Thank you so much for your review and 5 star rating.
We're delighted you're happy with the products and our service.
We look forward to welcoming you back to hometipple again very soon.
All the best,
The hometipple Team
Hometipple is very good vtery helpful…
Hometipple is very good very helpful and nice to deel with 5 Star 🌟
4 de outubro de 2022
Resposta da hometipple
Hi Jeff,
Thank you for your great review and 5 star rating.
We're delighted you were happy with the service and hope you enjoyed your order.
We look forward to welcoming you back to hometipple again very soon.
All the best,
The hometipple Team
Ordered- delivered- now it’s time to…
Ordered- delivered- now it’s time to drink- excellent so far
7 de setembro de 2022
Resposta da hometipple
Hi Adrian,
Thank you so much for taking the time to leave such a lovely review and award us a 5 star rating.
It means so much to the whole team and is a great reward for all our efforts.
We really hope you enjoy the spirits you ordered and look forward to welcoming you back to hometipple again very soon.
All the best,
The hometipple Team
Delivered successfully at second…
Delivered successfully at second attempt. First time did not leave even though I had specified ‘leave in coal bunker at rear’ as a safe place.
29 de agosto de 2022
Resposta da hometipple
Hi Judith,
Thank you for taking the time to leave a review.
We do everything we can to ensure our customers receive the best service possible but once we hand over a package to DPD, we have to rely on them to uphold our extremely high standards. Regrettably this doesn't always happen which we appreciate can be very frustrating.
Our Trustpilot ratings mean a huge amount to a small business like ours so of course, anything less than 5 stars is a real disappointment.
We've looked into using other carriers in the past but on balance DPD still offer the best service available. Unfortunately, this means there really isn’t anything we could have done to have avoided this issue. Sometimes delivery drivers don’t quite get it right. As such, we can only apologise for the inconvenience.
We hope you enjoyed your Calvados nonetheless and hope to welcome you back to hometipple again very soon.
All the best,
The hometipple Team
Excellent customer experience
Excellent customer experience. The wine I selected was not available and the team recommended a great alternative. Customer support is fantastic and delivery speedy!
23 de agosto de 2022
Resposta da hometipple
Hi Vagos,
Thank you so much for your excellent review and 5 star rating.
We're so pleased you had a positive experience despite a small stock level issue.
We always want to ensure every customer has the best experience possible and receives drinks they genuinely love.
It's really pleasing to know you enjoyed the alternatives we recommended and so we hope to welcome you back to hometipple again very soon.
All the best,
The hometipple Team
Resposta da hometipple
Hi Austin,
Thank you for taking the time to leave your review and a wonderful 5 star rating!
It means a huge amount to receive these reviews, not just for those considering using hometipple for the first time, but also for the whole team who get a real lift.
We hope you enjoyed the wine and look forward to welcoming you back to hometipple again very soon.
All the best,
The hometipple Team
Very speedy delivery .
5 de agosto de 2022
Resposta da hometipple
Hi Margaret,
Thank you so much for your review and 5 star rating!
We appreciate you don't have to leave us a review but we're so grateful you did. Not only does it help those considering using hometipple for the first time, but it's also a lovely pat on the back for the whole team.
We very much hope you enjoyed your wine and look forward to welcoming you back to hometipple again soon.
All the best,
The hometipple Team
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