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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

I recently used Homz for planning advice and was very happy with the service. The team were friendly and took the time to understand what I needed. The advice was clear and easy to follow, and th... Ver mais

Classificada 5 em 5 estrelas

I reached out to Homz for help with my planning application, and they were fantastic. The team made everything easy with their expert advice and detailed approach. If you need planning support, I hig... Ver mais

Classificada 5 em 5 estrelas

I worked with Homz for a pre planning consultation. They were well informed and helpful, though I had to follow up once for the final response, but that may have been an issue with my email and expe... Ver mais

Classificada 5 em 5 estrelas

We had our initial consultation with a town planner last week. She was very professional and very knowledgeable. We were also happy with the report we received afterwards outlining the recommendations... Ver mais

Informações sobre a empresa

  1. Arquitecto
  2. Designer de arquitecture
  3. Departamento de Planeamento do Território

Escrito pela empresa

Homz are a Planning and Design consultancy in the UK. We work across the UK, with projects in England, Wales, Scotland, and Northern Ireland. We are keen on delivering a streamlined planning process that will enhance commercial and residential projects. With our team of Town Planners and Architects we work with local planning authorities providing our specialised planning and architectural expertise nationwide.


Informações de contacto

4,6

Excelente

TrustScore: 4.5 em 5

85 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 100% das suas opiniões negativas

Geralmente responde dentro de uma semana

Como esta empresa usa o Trustpilot

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Classificada 5 em 5 estrelas

Great help from Homz

I reached out to Homz for help with my planning application, and they were fantastic. The team made everything easy with their expert advice and detailed approach. If you need planning support, I highly recommend Homz.

19 de março de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Clear and Helpful Planning Guidance

I recently used Homz for planning advice and was very happy with the service. The team were friendly and took the time to understand what I needed.

The advice was clear and easy to follow, and the written report explained everything well. I felt confident about what to do next.

Overall, I’m very satisfied and would recommend Homz to anyone needing planning help.

15 de abril de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Great Service! Highly Recommended

I used Homz for a planning application I did for a garage conversion for my 3 bedroom home. Alex in customer service was great and Homz handled my application which was eventually accepted very smoothly.

31 de março de 2026
Opinião espontânea
logótipo da Homz

Resposta da Homz

Hi Tuni,

Thanks for your kind support and trust in our services. We strive to offer the best possible outcome to all our clients. Alex and the rest of the team are working diligently with our customers in th background to get things done!
Let us know if you need any further assistance and we're here to help.

TEAM HOMZ

Classificada 1 em 5 estrelas

Avoid - terrible experience

Terrible service, I was told I’d get a personalised planning feasibility report and was left being told the permitted development rules (which I already knew and can access on line) and to hire an architect to progress beyond that as everything outside of permitted development is deemed “high risk.” Despite explaining I wanted to understand what was feasible and likely to be accepted by my council before getting an architect and being told that’s exactly what I would receive - personalised and tailored advice based on my project. Absolutely not what I got - a very generic thoughtless service. I have complained, sent emails and called several times asking to either be given the personalised advice I was promised or a refund and have been ignored. Avoid. £100 wasted.

9 de abril de 2026
Opinião espontânea
logótipo da Homz

Resposta da Homz

Hi Georgina

We were disappointed to hear that you feel your questions have not been adequately addressed. We strive to provide clear and comprehensive guidance to all our clients, and it is always our goal to ensure you feel fully supported throughout your project.

Regarding your queries on "permitted development planning rules," our records indicate that the team has indeed provided extensive feedback on this topic during our previous interactions; in fact we can see there have been 4 calls and 3 follow-up emails sent to you after the Planning Consultation you had with our Town Planner.

The service you purchased includes a pre-assessment, a planning guidance call, and a written planning appraisal checklist. All elements were provided in full. In fact, the consultation call extended beyond the scheduled 30 minutes to approximately 45 minutes, during which additional attendees (your builder) were introduced without prior notice. Our Planning Consultant did their best to accommodate this and provide guidance on planning matters in a live setting.

It’s important to note that our planning guidance calls are designed to advise on planning routes, feasibility in planning terms, and likely council considerations. They are not intended to provide detailed architectural design or construction consultancy; such as Party-Wall considerations. During the call, a number of design and build-related questions were raised, which fall outside the scope of a planning appraisal service.

Following the consultation, our team proactively reached out to offer further support, and a tailored 4-page planning appraisal checklist was issued, outlining the most appropriate planning route based on your proposal and objectives. We also invited you to share any specific follow-up questions so we could address them in detail, however we did not receive further clarification beyond a request for a refund.

Based on this, we consider that the advice provided was accurate, policy-led, and tailored to the proposals discussed.
While the outcome may not have aligned with the client’s expectations, the purpose of the service is to provide an objective assessment of planning risk rather than to support or validate a specific desired outcome.

However, we remain committed to helping you. To resolve this, we would welcome the opportunity to address any outstanding planning-related questions you may have. Please feel free to email us at hello@homz.uk with specific points you’d like clarified, and our team will review and respond promptly.

TEAM HOMZ

Classificada 5 em 5 estrelas

I worked with Homz for a pre planning…

I worked with Homz for a pre planning consultation. They were well informed and helpful, though I had to follow up once for the final response, but that may have been an issue with my email and expedited timeline.

Good experience

10 de abril de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Would recommend

We had our initial consultation with a town planner last week. She was very professional and very knowledgeable. We were also happy with the report we received afterwards outlining the recommendations on what we needed to do in order to prepare our application form for Planning Permission. We have actually decided to use Homz to act as an agent on our behalf and submit the application for us, as they are able to do this within 10days.

30 de março de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Great experience of Homz

Great experience of homz, Alex in customer service was exceptionally helpful. My planning permission was granted with ease. 10/10

26 de março de 2026
Opinião espontânea
logótipo da Homz

Resposta da Homz

Thanks Francesca!

All feedback is welcome, we are happy that you are satisfied with our customer service and professional expertise.

TEAM HOMZ

Classificada 1 em 5 estrelas

Spoke to a representative of this…

Spoke to a representative of this company who initially gave help and advice. After deciding to hire them their response time callbacks emails and telephone enquiries were hope no response at all. I certainly wouldn’t recommend this company for help with any sort of job let alone planning.
The days I called for further help were Friday 28th March and wasn’t put through to anyone who could help then I called 7 times on Monday 30th March and got no answer whatsoever then sent email then called on Tuesday 31st wasn’t put though to any who could help then sent email explaining my dismay and still wasn’t put through to anyone who could help. Finally sent email on Tuesday 31st and mentioned my displeasure regarding communication,
This has nothing to do with the report they were preparing just further advice I needed regarding their services,
Whatever way you look at this review it is not the response I would expect from any company offering a service

31 de março de 2026
Opinião espontânea
logótipo da Homz

Resposta da Homz

Dear Bill,

Thank you for taking the time to share your feedback. We are sorry to hear that you were dissatisfied with your experience.

We would like to respectfully clarify the timeline of events. Your quote was sent on 30 March, and we followed up with a phone call on 31 March, meaning the delay in response was less than 24 hours. During that call, you confirmed that you wished to proceed with hiring our services and were attempting to make payment, which we naturally understood as a sign that you were satisfied with the initial consultation and support provided.

On your later call, our team answered and began assisting you, but unfortunately the line was unexpectedly disconnected during the transfer process. As soon as this happened, a colleague called you back to continue assisting.

While we fully understand that technical interruptions can be frustrating, we do feel that our team acted promptly and professionally throughout, and the response time was well within a reasonable timeframe. For this reason, we are not entirely clear how a response delay of less than one day reflects the overall quality of the service you received, particularly given your earlier confirmation that you wished to proceed.

That said, we genuinely regret that you were left feeling unhappy, as this was never our intention. We remain committed to providing timely and supportive service to all our customers and appreciate all feedback that helps us improve.

Kind regards,
HOMZ Limited

Classificada 5 em 5 estrelas

Happy customer

I contacted HOMZ regarding a retrospective planning permission for a council flat. They were responsive, informative, helpful, and professional. The application was approved with no issues. I highly recommend their services.

26 de março de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

I was advised I needed full planning…

I was advised I needed full planning for my project, therefore paying for full plans as well as the Council planning fee, overall costing em nearly £2000 to then be told by the council planning was not needed. I asked for a partial refund as I was advised wrong but after going back and forth no refund will be issued. I specially asked if I could use permitted development but was told I required full planning!!!

6 de março de 2026
Opinião espontânea
logótipo da Homz

Resposta da Homz

Hi Karl

Thank you for taking the time to share your feedback. We are sorry to hear that you were dissatisfied with your experience.

As previously explained in a couple of emails, but happy to provide further clarification on public platforms, as previous communication was clearly not sufficient. At the time of instruction, naturally, we were not in a position to definitively determine whether the proposed works would fall within permitted development. Such determinations can only be made by the Local Planning Authority. Given the complex nature of the proposal—including alterations to the principal elevation and potential parking implications—it was entirely reasonable and standard practice to adopt a risk-managed approach by submitting a formal application to obtain the Council’s determination. If not, we'd then put you in a risky position as the client, where you could have faced enforcement issues with the council.

This process is precisely what was carried out on your behalf to manage the rather complicated proposal works you wanted to carry out on the site. The application then enabled the Council to formally assess and confirm its position. As such, the service you engaged us to provide—namely, the preparation, submission, and management of a planning application—has been completed in full.

It is important to reiterate that planning guidance is provided based on professional judgement and the information available at the time, and outcomes ultimately rest with the Local Planning Authority. The subsequent confirmation that the works do not require planning permission does not negate the validity of the professional approach taken, nor does it render the service incomplete or incorrectly delivered.

You then asked for a refund for the consultancy and documentation that was offered throughout the course of 3 months. In light of the above, we are unable to agree to a refund, whether in full or in part, as the services have been lawfully rendered and fulfilled in accordance with our agreement.

As a gesture of goodwill and our commitment to customer satisfaction, we are also pleased to offer you a £300 discount voucher for any future planning and drawing services with us. However, you declined to use this and decided to post this feedback.

Hope this clarifies everything.

TEAM Homz

Classificada 5 em 5 estrelas

Garage conversion

Worked with the company with plans for a garage conversion. The team was helpful and professional. Communication was clear. Over a satisfactory experience and their support was appreciated

25 de março de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Successful Retrospective Planning Applcation

Dear Homz Team,
Your service was second to none. Communication throughout was always prompt and clear, and your attention to detail was outstanding. We particularly appreciated how you consistently double-checked everything with us to ensure full understanding, which truly shows the level of care you have for your clients.
We felt fully supported at every stage, and your professionalism and expertise in handling the entire process made all the difference in securing this success for us and your team.
If there were 10 stars, you would certainly deserve all 10!
An immense 'THANK YOU'.
Alan ( Putney)

23 de março de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Homz have been brilliant from start to…

Homz have been brilliant from start to finish helping us through the full planning permission process for our gym.

As you’d expect, things didn’t go completely smoothly with the council and we were asked to provide additional assessments. What stood out was how clearly Homz laid out the next steps straight away. No confusion, no delays, just a clear plan of action.

They also have consultants within their team who were able to quote and carry out some of the required work, which kept everything in-house and made the whole process far more streamlined. That saved us a lot of time and back-and-forth.

Communication has been solid throughout, and they were flexible with payments as well, which made a big difference as a small business dealing with unexpected costs.

If you need planning support that’s organised, responsive, and actually moves things forward, I’d recommend Homz without hesitation.

24 de março de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Super helpfull

I found the team at homz really helpful. The initial phone consultation with ravi was really great , ravi was really patient and answered all my questions and helped pick a suitable plan . The consultation with the town planner was really extensive and cleared everything. I am really happy with the service provided by homz team.

16 de março de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

The process was incredibly simple and…

The process was incredibly simple and straightforward from start to finish. Everything was easy to complete, and the support throughout was excellent.

The team of consultants were absolutely fantastic. They answered all of my questions thoroughly and provided clear, knowledgeable responses that gave me real confidence in the advice I was receiving. Their expertise made the entire experience smooth and reassuring, and I felt fully supported in preparing and submitting my planning application.

I would have no hesitation in recommending them to anyone looking for professional, reliable guidance.

6 de fevereiro de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Brilliant service and communication

Brilliant service and communication.
First project with them and hopefully many more to come. Ravi talked us through each step and was always on hand for any questions. Really helpful.

2 de fevereiro de 2026
Opinião espontânea
logótipo da Homz

Resposta da Homz

Hi Shez, Thank you for your kind words. We’re delighted your first project with us was such a positive experience. Ravi and the team always aim to provide clear guidance and responsive communication, so it’s wonderful to hear that stood out.
We look forward to working with you on many more projects in the future.
Team Homz

Classificada 5 em 5 estrelas

Complicated situation, but Homz made everything clear and straightforward!

I recently had a planning appraisal review with Homz Town Planner, and I have been very pleased with the advice and support provided so far. Our situation is somewhat complicated, but the team made everything clear and straightforward, outlining the necessary steps in a structured and professional manner. Their approach gave us confidence that the application would be handled properly and presented to the council to a high standard. They have also committed to completing the application documentation within 10 working days, which is reassuring.

Their quote is very competitive, and the level of professionalism demonstrated throughout the appraisal gives us confidence in moving forward with the full planning application.

17 de fevereiro de 2026
Opinião espontânea
logótipo da Homz

Resposta da Homz

HI Nikolas, Thank you for your thoughtful feedback. We’re delighted to hear that we were able to make a complex situation feel clear and straightforward for you. Providing structured, professional advice at the appraisal stage is key to building a strong application.
We appreciate your trust in us and look forward to progressing your full planning application.
Team Homz

Classificada 1 em 5 estrelas

Absolutely appalling service

Absolutely appalling service. Took money, having to chase communication and planning application declined - because of poor drawings sent apparently. Would not rectify without another full payment.

20 de novembro de 2025
Opinião espontânea
logótipo da Homz

Resposta da Homz

We are sorry to read this feedback; however, we are currently unable to locate any client record matching the details described.

At Homz, every project is logged by address and reference number. We kindly ask the reviewer to provide their contact and project details as requested by Trustpilot and to customer@homz.uk so we can investigate and assist.

Without this information, we cannot verify the claim. If no identifying details are provided, we may report the review to Trustpilot for verification, as we must ensure feedback relates to genuine client engagements.

Classificada 5 em 5 estrelas

I have had a preliminary review of our…

I have had a preliminary review of our planning situation and have been very pleased with the advice given to date, Homz have agreed to make a planning application on our behalf and their quote is very competitive.

6 de fevereiro de 2026
Opinião espontânea
logótipo da Homz

Resposta da Homz

Hi Daniel, Thank you for your positive feedback. We’re pleased to hear that you found the preliminary review helpful and that our advice has given you confidence to proceed with the planning application.

We appreciate your trust in us and look forward to preparing and submitting a strong application on your behalf.
Team Homz

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