Honda Direct Opiniões 

I ordered 2 litres of motorcycle engine oil and I was shipped 1 litre of motorcycle oil and 1 litre of scooter oil. Both recipients look exactly the same but luckily I read the details on both of them. If the scooter oil would have ended up in the motorcicle engine, the clutch would have been badly affected (clutch slip). I tried explaining I can keep the scooter oil but I wanted a refund for the diference in price between the two and they went silent. Yes they did send a return ticket but I am unable to travel, besides why should I spend my fuel and my time for something they messed up? Send your own courier to collect from my door.
I will not be buying again from Honda Direct, which by the way is actually for a company called Laguna Motorcycles.
I will not be buying from them again but I will make sure they give me my money back even if I have to involve paypal.
I will stick to my local garage for supplying parts from now on

This company is part of Laguna. Ordered an XL bike jacket, that was too tight. Reordered a XXL which fitted. Goods arrived in good order. Refunded for returned item two days after they received the returned item. Customer service easy to deal with. Shop based in Maidstone, Kent.