I am getting worried the quality is going down, I hope I am wrong and can change my review later. I've been a loyal customer for years now and the last time I had to order was painful.... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
I am getting worried the quality is going down, I hope I am wrong and can change my review later. I've been a loyal customer for years now and the last time I had to order was painful.... Ver mais
A empresa respondeu
Honey’s Real Dog Food has been part of our life for many years, and I cannot speak highly enough of them. We first discovered Honey’s when our Vizsla, Angus, was still a puppy. We were imm... Ver mais
A empresa respondeu
Vesper here — proud working cocker spaniel, professional tail-wagger, and connoisseur of the finer things in life 🐾 I’ve tried my fair share of dinners over the years, but ever since switch... Ver mais
Our 2 year-old Jack Russell absolutely loves Honey’s and has been fed on nothing else since she was about 10 weeks old. She’s thrived on it and we can’t imagine feeding her anything else. However it i... Ver mais
Honey's is a small, ethical, family-run, artisanal, working dog food company. We make feeding a raw or ‘natural’ diet easy. All our dog food (made using completely fresh ingredients that are suitable for human consumption) is raw because that is what is best for dogs . Our service is unashamedly traditional. We are happy to provide you with unlimited nutritional advice free of charge, even if you never, ever plan to become a customer. The most important thing to us is the health of your dog.
Unit 1-3, Salisbury Road Business Park, SN9 5PZ, Pewsey, Reino Unido
Respondeu a 100% das suas opiniões negativas
Geralmente responde em 14 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Honey’s Real Dog Food has been part of our life for many years, and I cannot speak highly enough of them.
We first discovered Honey’s when our Vizsla, Angus, was still a puppy. We were immediately struck by their knowledge, their philosophy, and their clear belief in the benefits of a natural raw food diet. After reading *Honey’s Natural Feeding Handbook* by founder Jonathan Self, we moved Angus straight onto their food and never looked back. He absolutely loved it.
We genuinely believe that the quality of his diet played an important part in his health and wellbeing throughout his life, and perhaps even in helping him live so well until the age of 12.
When the time came to say goodbye to our loyal and deeply loved boy, we contacted Honey’s to let them know. Their response was extraordinary. Their compassion, kindness and thoughtfulness went far beyond anything we have ever experienced from a company. Not only did they send their condolences, but they told us they would be planting a tree in Angus’s memory on Dartmoor and would send us a certificate once it had been done. They also invited us to share a photograph and obituary for Angus in their newsletter.
A few days later, a beautiful handwritten condolence card arrived, mentioning the dedication. It was an act of such genuine care that it moved us enormously.
Honey’s are clearly not simply in the business of selling dog food. They are a company with real heart, integrity and humanity. We would recommend them without hesitation to anyone considering a raw food diet for their dog. The quality of their products is exceptional, but the service, kindness and compassion they have shown us are almost beyond words.

Resposta da Honey's Real Dog Food
I am getting worried the quality is going down, I hope I am wrong and can change my review later.
I've been a loyal customer for years now and the last time I had to order was painful. They did something to the website and it lost ALL my order history, all the information about my dog and my address was only half saved with the city and postcode.
You can no longer select the quantity you want to add to the cart from the shop page. Instead, you need to first click to add one item to the cart, then you’re redirected to the cart where you can change the quantity there and then you need to wait seconds for the cart to reload. Then you need to manually exit the cart again to go back on the shop.
While I was painfully adding my items, going back and forth between the shop and the cart I was prompted 9 times by CloudFlare to confirm I am a human! Nine times!
My cart also froze 3 times when trying to change the quantity, prompting CloudFlare yet again as well.
On top of it all, when I chose standard delivery, it filled out the shipping address with the collection point instead of my own address so I had to re-enter it manually.
I also noticed that I did not receive the usual confirmation email sent by an actual human, it was always a nice touch to remember this is a small business. Now everything is just automated.
I hope that does not mean the business has been acquired by a bigger corp and that they won't try to cut corners on the meat..

Resposta da Honey's Real Dog Food
Vesper here — proud working cocker spaniel, professional tail-wagger, and connoisseur of the finer things in life 🐾
I’ve tried my fair share of dinners over the years, but ever since switching to Honeys Real Dog Food’s lean range, I can honestly say I feel better than ever. Now that I’m a slightly older lady (graceful, of course), keeping my weight just right is important — and this food does exactly that without ever making me feel like I’m missing out.
Every bowl is proper, tasty food — the kind that gets my nose twitching before it even hits the floor. It’s light enough to keep me in top shape for my daily runs and adventures, but still packed with everything I need to stay strong, shiny, and full of energy.
And let’s talk about my coat — glossy, soft, and turning heads at the park (not that I’m bragging… alright, maybe a little). I feel healthy, look beautiful, and still have plenty of bounce in my step.
If you’re a dog like me who wants to stay lean, lively, and fabulous in your golden years, I give Honeys Real Dog Food a full four paws up. Now, if you’ll excuse me, I think it’s nearly dinner time again… 🐕✨
Dear Honey's, First of all, compliments to the chef. Truly. I approach every bowl with the enthusiasm of a dog who has never eaten before in his life, and your food never disappoints. The flavour, the aroma, the way it magically disappears within 14 seconds… exceptional. I would also like to note that your meals have significantly improved my productivity, zoomie frequency, and overall tail wagging output. My coat is shinier, my energy is higher, and I'm in amazing health at 10.5 years old. In summary: five stars, two paws up, and one very satisfied customer. Your healthcare are also really helpful with advice to my hooman on nutrition and diet stuff. Now, if you’ll excuse me, I must return to the park — early reports suggest a suspicious rise in squirrel activity, and as Head of Rodent Surveillance, I take my responsibilities very seriously. Warm regards, Monty (10 Hungarian Viszla) - Chief Squirrel Analyst & Professional Food Enthusiast
I was really touched by the personalised level of guidance and support I received from Honey’s. It is so nice to be able to pick up the phone and talk to someone who is generous with their time and knowledge and incredibly kind and friendly. I would recommend them to everyone who wants to give the best food to their dog in the most convenient way. I am very grateful for their organic options and their wild game as ethical meat is important to me.

Resposta da Honey's Real Dog Food
The food is great. I trust the quality. The staff are so helpful. But, the prices are going up. I ordered 6 less items this time around for the same price as the 2 times before.
I want to support raw, organic and farms but I can't keep up with the price increases for my dogs food and my own.
Every single industry will have a reason for price increases. Every single industry will ensure none of us can afford to support them at all because wages simply don't go up with all the increases.
It's regrettable.
Great company. I love the fact they provide organic grass fed beef
Excellent service
No subscription scams you can just call them when you need a top up

Resposta da Honey's Real Dog Food
I called Honey’s as our dog had been diagnosed with pancreatitis and we didn’t know if a raw food diet would be better for her. We had tried so much from vet advised Virbac kibble to boiling chicken, fish and vegetables, but she didn’t seem to be making much progress.
I spoke with the customer care team who were absolutely brilliant and I was given some great advice and I was not once pressured into buying the food. After a couple of weeks of following previous advice from the team we decided to go ahead and order the raw food.
Our dog has only been on the raw food diet for just over 2 weeks but WOW what a difference, she is happier, her fur is so soft and she looks healthier. The best thing is we have not had to pay a visit to the vets since going onto this diet.
I cannot thank honey’s enough, the team are wonderful and so helpful but most importantly we have a happy healthier dog so thank you.
Highly highly recommended!!!
It's taken me the longest time to write this review but I really wanted to say what an amazing company this is! The quality of the food aside (It's the only raw food I'd trust btw!!) the way they treat their customers is unreal! They take the time to really get to know you and your pet. After my little Princess died last year they were SO KIND to me, and even sent me a certificate of a tree that they had purchased in her name! I've never known another company like this! And I want to say a special thanks to Emma I had so many conversations with and was always so helpful and super amazing! Have recommended Honeys to so many people and they all think they same as me! Thank you!!! :)
Honeys Real Dog Food has been a game changer for my Frenchie. The food is amazing, extremely high quality. The company and staff give you the personal touch offering advice and help every step of the way. I transitioned my Frenchie onto this raw food after years of battling with allergies especially rusty itchy paws. Believe me I have tried everything. Since I switched to Honeys and I have eliminated most proteins, his paws have cleared up. His energy levels and temperament has also changed, he’s nearly 8 years of age but he’s in the best condition that he has even been in. I am also giving him some homeopathy tincture for his paws and I believe this combination has been a game changer. Thank you Honeys I have finally found a company that I trust and a company that cares about the welfare of animals in all aspects. I highly recommend Honeys to everyone, especially if you have a Frenchie with allergies switching mine onto game, venison, duck and pheasant has been the best decision I ever made.
I've never known dogs SO excited about dinner time, until I started feeding Honey's several years ago. My dogs get so excited that one plonks himself on my feet, so he will know the second that I move towards the kitchen, while the other tears round the house at high speed, with a blanket on his head, growling to himself about what awaits. It's their daily ritual. They also have a bell that they press to go in the garden, but one dog has repurposed it as the dinner bell, and will ring it repeatedly if he thinks I might have forgotten to feed them. He gets almost as excited about food delivery day, and on several occasions, I've caught him "helping" to unpack the rolls - a kind of middle-man between box and freezer...
Honey's customer service has been second to none, including thorough nutritional advice when you need it, which is invaluable when managing health issues or necessary dietary changes, and it's a very personal service. One of my dogs has a slight food sensitivity, so needed single proteins, and this was the only company we could find that offered an extensive range of single protein options, whilst still providing the ground bone and vegetables in the right ratios.
Yes, it's more expensive than other raw food companies, but if I let my dogs choose, they would choose Honey's. (I don't mind paying a bit more for excellent quality - if I had to criticise anything, it would probably just be that the carriage costs are quite high compared with some companies, with no "free delivery" threshold.)
The only thing I would change if I could is the packaging, but it's not worth deducting a star for - I just live in hope of it changing! I find that no matter how I cut open the rolls, they spatter raw meat juices onto the worktop, which is a bit of a pain, especially if you're staying away somewhere. I understand the company is trying to minimise plastic and storage space, etc., it's just not fun to handle. Hey ho. The dogs' health is what's most important, so even if I had to roll around in mud every day, dressed as a clown, in order for them to get top quality food... of course, I would do it!
Back to the quality... My oldest dog is coming up 14, and I have lost track of the number of times he's been mistaken for a much younger dog, even a puppy, over the years. He still does 12-mile hikes, and runs around like a youngster. Even the vet couldn't believe his age.
I also referred a friend to Honey's, and he confessed that his dog MUCH prefers it to the previous brand he was buying (which was also a high quality raw food).
The dogs all LOVE Honey's Real Dog Food. Who am I to argue.
I have been a happy customer of Honey’s Real Dog Food for more years than I can remember, and I can't recommend them highly enough. This company truly stands out for their ethical standards, offering meats that are free-range, wild, and organic. The quality of the food is excellent and consistently meets my expectations, giving me peace of mind that my dogs are receiving the best nutrition possible.
What puts Honey’s above the rest is their exceptional customer service. I’ve reached out a few times for advice, and in each instance, received guidance and support that helped me nourish my dogs through periods of illness and injury. On one occasion, a member of Honey's healthcare team even took the time to contact me directly to ensure my dog was doing well, as something I mentioned had raised a red flag. Additionally, when I had an issue with a batch of chicken that was a bit different than usual and my dog wouldn’t eat it, Honey's promptly offered a refund—this was an exceptional situation and the company's response speaks volumes about their commitment to customer satisfaction.
I am so confident in this company that I am considering using Honey’s Real Dog Food’s bespoke service to provide a nutritionally balanced cooked diet for my pets. It’s reassuring to know that I can customise their meals to meet their specific needs, ensuring they continue to thrive. My dogs both lick their bowls clean every day, which is a testament to how much they love the food!
It’s clear that Honey’s Real Dog Food genuinely cares about the health and well-being of my furry friends. I wholeheartedly trust them to provide my dogs with the nourishment they need, and I’m grateful for their dedicated support. Thank you, Honey’s! You are making a positive impact on many pets lives!
Susan Westwood
I’ve tried Honey’s so many times as the feeding raw makes sense to me plus they really have great eco - packaging. However every time it just doesn’t work out. They state there’s a 100% money back guarantee on their website:
A 100% money-back guarantee plus we are never knowingly undersold
We want you to be happy with both the quality and value for money that we offer, which is why we offer not one, but two guarantees.
However - when I attempted to call in this guarantee based on the staff member of the nutrition advice team allowing me to place an order of £99 for the raw food containing veg despite numerous phone calls to the team ( which allegedly is made up of vets, vet nurses & nutritionists) detailing my dogs skin flare ups & acidic stomach, explaining she’s young rescue from Spain found on the streets … so of course after consuming the raw which contained carrots my dogs skin flared up like crazy, skin full of yellow, pus filled itchy spots plus what seemed to be a bloated stomach & she smelt so bad I then had to have a very very expensive visit to the vets to get a diagnosis of a yeast infection ( a highly common issue in young dogs or dogs that have been in kennels) which will get flared up by sugar like in veggies like carrots. Advised by both our regular vet & a holistic vet to not feed veggies in future. I’d already stopped after using 4 chubs & so I now had £80 worth of food in a full freezer that I needed to move to make room for veg free food.
I called Honeys to try to discuss the issue & I was basically told tough luck. Their advice was to offer it to rescue centres which I tried as that would have sat ok with me (none either wanted it or had the facilities to take it due to being frozen raw food). So I called back and was advised to offer it up on social media / gumtree/ facebook / selling sites!! I found it horrifying really as I’m a female & have a young child. I actually did it as I was Shriner just throwing it all in the bin & was contacted by people that just seemed dodgy & I got scared. Luckily on my local Facebook greyhound group eventually a lady with mutual friends said she’d take the food (for free of course) and she came when my partner st the time was also home. Imagine though - suggesting a female offer free dog food up on social media & risk having strangers turn up at your home or worse I guess meet them somewhere - rather than give a refund?
Due to life being super busy I carried on ordering the veg free at a good cost (£170 a month) while investigating other options & intending to send an email to complain about the veggie order & the attitude of the lady who told me to invite strangers off social media to take the dog food. It did take me a good few months and when I did find the time to send the email I initially was offered £20 goodwill gesture which they finally upped to a half refund of the £99 order.
Anyway - I will never order again. I had been continuing to order at a cost of £170
a month for my dogs wellbeing but no more. It’s so very short sighted to refuse to work with people regarding complaints …. my dog could live for let’s say 3 more years (probably more) ….. so Honeys have now lost over £6k for the sake of refunding an extra £50 & being unable to apologise!!!!

Resposta da Honey's Real Dog Food
I fed Bella on Honeys for probably 10 years. Sadly she passed away in October and the follow up Honeys provided was amazing - sending condolences with flowers, planting a tree in Bella's name on Dartmoor and a beautiful sympathy card. Unbelievable. I will always feed my dog raw food and now that Darcy (my rehomed Cavapoo) is happy with raw food we are embarking on a new journey with Honeys. Their customer service is second to none. Thank you.

Resposta da Honey's Real Dog Food
I have been a customer of Honey's for over 7 years now. I have rescue dogs. Two of the dogs have developed complicated digestive issues and now require a specialised diet, but three continue to thrive on Honeys raw. In all this time this company has provided top quality food for my dogs. Ok, sometimes there have been logistical problems with delivery or supply but these occasions are vanishingly rare and usually down to extraneous circumstances. If anyone has read the most peculiar one star review, I suggest you ignore it, especially as the person who left it seems to be in the habit of leaving a lot of negative reviews. I cannot comment on the justification of these posts. All I can say is that from my experience this company is worth its weight in gold.

Resposta da Honey's Real Dog Food
A no brainer!
Honey’s contribution to our Mini Schnauzers overall health is profound, he is not experiencing any of the well known issues such as pancreatitis, anal gland problems or skin issues. A recent visit to the vet has made them gasp in awe on how well Aldo’s teeth are and l proudly gave them the secret; a raw diet and ‘give a dog a bone’!
We would be too anxious to raw feed Aldo with a self-created diet and frankly, the ‘sausages’ the food gets delivered in are just too handy. We even travel with them to our house in France properly stored in a freezer bag.
Need l mention the bespoke and supportive customer service? The Honey’s experience is a treat to both canine & humans!!!
My miniature schnauzer, Sid, was diagnosed with Colitis so we needed to be careful about foods that may inflame his stomach. Before Honey's, I had used cooked dog food which I don't think helped with the issue. Once I made the decision to go raw, I got some great advice at Honey's and, together we worked out the best way forward. Sid loves all his food, which we have now been using for over a year and his Colitis has calmed down. I always find Honey's professional and efficient to deal with.
We have used Honey’s for the past 3 years and our Norfolk terrier loves the variety of the food available. His monthly delivery has just landed! The nutrition team were very helpful when he needed to loose a few pounds and we worked together to get the right diet for him.
The admin team provide a range of options for ordering food & delivery is on time and food in good condition. They are always on hand to answer any questions & offer advice.
We would highly recommend Honey’s for their food and also for their recycling scheme for food wrappers.
I have been using Honeys for 3-4 months now and wouldn't look back. My dog was always having problems with diarrhea etc and now he has been on this food has never been so well! The food always arrives when said and is packaged well. Big thumbs up to Honeys!!!
Honey’s is an excellent company and gave me valuable advice on feeding my dogs when I changed their diet from grazing on dried food. I am convinced that Honeys Real Dog Food has helped ensure that my 13 year old Cockerpoo is in absolutely great physical condition, her coat is soft and she has boundless energy. The food is all my Poodle puppy has eaten and they both scoff it down with huge enthusiasm. It’s not cheap but neither are vet bills…
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.
Saiba mais sobre outros tipos de opiniões.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.