Had a fairly large order delivered of hardware and a few rolls of 6ga chainlink. First time ordering larger items for delivery but they exceeded my expectations as always. Highly recommend Hoover Fenc... Ver mais
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Leia as opiniões dos outros
Personnel at who were fence called me to let me know that my order was incorrect. Then proceeded to aid me in getting the right part for my project. Not many businesses do that, I was very appreciativ... Ver mais
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EDIT. I initially gave four stars. Now that I have completed the installation, I am changing this to five stars. It was a big DIY project for me but the construction was easy because every rail is cut... Ver mais
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Purchased some additional deck dome lights in April. Ordered 3000K lights. Due to weather and other issues, did not install until October. Found that the lights were 5000K, which did not match the oth... Ver mais
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Informações sobre a empresa
Escrito pela empresa
Hoover Fence Company has been a supplier of fence and fencing related products for over 40 years. We provide products to contractors, retailers, and homeowners throughout the United States. We strive to make your fence buying experience a great one. As a small family owned business with our name as our trademark, we must always value the commitments and promises made to our customers and our suppliers not only as a responsible business entity, but because our family name is at stake. We are proud of this contrast to corporate America.
Informações de contacto
4521 Warren Ravenna Rd, 44444, Newton Falls, OH, Estados Unidos da América
- 330-358-2335
- hooverfence.com
4,8
Excelente
6 mil opiniões
Respondeu a 90% das suas opiniões negativas
Geralmente responde dentro de uma semana
Como esta empresa usa o Trustpilot
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Great product, rapid delivery
Latches came quickly and were just as described. My fence thanks you!
10 de abril de 2026
Their return policy is extremely…
Their return policy is extremely disappointing. Not only do they refuse to refund shipping costs (both ways), but they also charge an additional 15% restocking fee. By the time you factor everything in, returning an item can cost more than just keeping it.
Be aware of this before making a purchase and plan accordingly. I won’t be doing business with them again.
1 de abril de 2026
Everything went great
Everything went great! Called to place order couple weeks ago, arrived and it was ready and loaded, and on my way.
7 de abril de 2026
Great availability, costly shipping.
Great availability of material however, cost of shipping is overpriced.
2 de abril de 2026
Resposta da Hoover Fence Co.
Thank you for taking the time to leave us a good review and provide us with your feedback. We agree, the cost to ship small parcel has been jumping recently. We use UPS as a default when shipping from our store location, since the service is speedy and has a good claims resolution process. If you ever want us to quote you for USPS to ship small in stock items, then please email sales@hooverfence.com with your quote request and we'd be happy to see if we can get you a better rate.
The only place to go!
I'm a past customer. Have always been very happy with service, cost and quality.
2 de abril de 2026
Resposta da Hoover Fence Co.
Thank you for taking the time to leave us a five star review and to let us know you received your order quickly, affordably, and are pleased with the quality of our fence products! We wish you luck with your gate project!
Generally easyto deal with
Generally easyto deal with. Handled ordering and shipping well.
1 de abril de 2026
Resposta da Hoover Fence Co.
Thank you for the confidence you have placed in us to handle your Western Red Cedar Fence and WV Lap Rail Fence order. It has been our pleasure to serve you!
I've dealt with Hoover many times in…
I've dealt with Hoover many times in the past year. Very professional from the salesman to the gentlemen loading the truck. Highly recommend.
1 de abril de 2026
Resposta da Hoover Fence Co.
We can't thank you enough for allowing us to serve you again on your Temp Fence orders. Looks like we have a good thing going and will continue to work hard to take care of you in the future. BTW, some temp fence products will increase 5% on May 6th so plan accordingly.
efficiency when i need something i go…
efficiency when i need something i go on the computer and it comes promptly
31 de março de 2026
Resposta da Hoover Fence Co.
Thank you for the 5 Star Review! Your accurate orders online make our jobs easier and efficient too! We appreciate working with you!
Great customer service
Great customer service. I ordered the incorrect type of gate. Customer service was able to work with me on a solution, and they did this rather fast. Definitely will return for other fence and gate needs.
27 de março de 2026
Resposta da Hoover Fence Co.
Thank you kindly for the opportunity to correct the gate size issue. We were fortunte to only be an hour away from Cleveland. When something doesn't go right, we can only work harder to help fix it. Thank you for being our partner on this one!
Had a fairly large order delivered of…
Had a fairly large order delivered of hardware and a few rolls of 6ga chainlink. First time ordering larger items for delivery but they exceeded my expectations as always. Highly recommend Hoover Fence for anything you could possibly need fencing related.
27 de março de 2026
Resposta da Hoover Fence Co.
Thank you Gavin for your repeat business! Handling and stretching 6 ga. chain link is not for the meak! Pictures online looked fantastic and your expertise is noticeable in our trade. Keep up the good work and we'll do our best to remain well stocked with professional fence materials for your fence jobs! Thanks Gavin!
fast and reliable great products
27 de março de 2026
Resposta da Hoover Fence Co.
Thank you kindly for the opportunity to serve you with our Curved Cranked Bands and Pins. These hinges are some of our favorites and we're pleased you are giving them a try. Thank you for the efficient and accurate order!
It was very easy to talk to someone and…
It was very easy to talk to someone and they know their products.
25 de março de 2026
Resposta da Hoover Fence Co.
We're happy to hear Scott took care of you! We are sure the LMT New England Vinyl Post Caps will exceed your expectations. Please reach out if we can be of further service!
Personnel at who were fence called me…
Personnel at who were fence called me to let me know that my order was incorrect. Then proceeded to aid me in getting the right part for my project. Not many businesses do that, I was very appreciative, and they were very helpful and did a fantastic job.
16 de março de 2026
Resposta da Hoover Fence Co.
Thank you Chris for noticing our efforts and for the 5-star review. We do take our jobs seriously and make it a point to review orders carefully. Fence Hardware can be tricky and we are happy Scott noticed a possible compatibility issue with your hinge order. We've found it helpful to solve problems before shipping vs. after. Thank you for being easy to get ahold of and assisting with the swap. We appreciate you!
Resposta da Hoover Fence Co.
Thank you for the 5-star review. These Malleable Industrial Arm Hinges are beasts in the field for Chain Link Industrial Gates. Thank you for trying them out, you won't be disappointed!
Worth its price!
This is my second gate holder. We use it for our driveway gate, and it holds perfectly. Even my neighbor bought one for his gate as well.
9 de março de 2026
Resposta da Hoover Fence Co.
Thank you Jerry for your repeat business and the review. The referral to your neighbor means a lot to us! Thank you both for giving us the opportunity to serve you!
Resposta da Hoover Fence Co.
Thank you for the 5-Star Review! We'll keep doing our best to remain well stocked on Wood-To-Steel Post Fence adapters. These are a hit with fence builders allowing wood fence to be mounted to round steel posts. these will outlast wood posts and you will not be disappointed with their performance!
Excellent service and prices!
16 de março de 2026
Resposta da Hoover Fence Co.
Thank you for the opportunity to ship your Adjust-a-Gate replacement gate hardware!
Scott N
Scott N. was prompt and professional to work with. Product was exactly what I requested.
Shipping was timely.
12 de março de 2026
Resposta da Hoover Fence Co.
Thank you Joe! We're thrilled Scott was able to find a Gate Wheel suitable for your application. We sure do have a lot of choices for gate wheels because not one-size-fits-all. Thank you for finding us and giving us a shot! We also love the opportunity to serve customers in our home state of Ohio!
My local pros could not deliver
EDIT. I initially gave four stars. Now that I have completed the installation, I am changing this to five stars. It was a big DIY project for me but the construction was easy because every rail is cut so precisely. I will definitely order from Hoover Fence again. (Original message: My local professional fence builders dropped the ball more than once because I wanted cedar split rails. So, I went DYI with Hoover. Out of 27 rails, 24 are really good and 3 are good enough. The posts are excellent.)
11 de março de 2026
Resposta da Hoover Fence Co.
Thank you for finding us and giving our Western Red Cedar Split Rail fence a shot. Our split rail products are natural, therefore will have some irregularities that man-made products often do not. We do 'cherry-pick' orders such as yours to try to provide 100% useable material. We also recommend ordering a few extra rails/ posts just in case. Picking and palletizing an order can be different than installing it. Thank you for being gracious and understanding Mark!
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