Hormify Opiniões 309

Resposta da Hormify

13/01/2026

Hello Nancy,

Thank you for sharing your experience. We’d like to clarify a few important points for context. Our subscription terms, including discounted pricing, renewal conditions, and early-cancellation rules, are clearly disclosed in our Terms & Conditions, which are easily accessible from our homepage and during checkout.

The initial order was placed at a reduced subscription price, which is confirmed in both the order confirmation and tracking emails, along with the automatic renewal details. Subscription discounts are offered to customers who intend to continue beyond the first shipment. To protect this pricing model and prevent misuse—such as subscribing at a lower price and cancelling immediately—our terms require paying the difference between the subscription price and the regular one-time purchase price if cancellation is requested before the first renewal.

In this case, no renewal charge or second shipment was processed. The amount paid simply converted the order into a one-time purchase, after which the subscription was fully cancelled, and no further charges will occur. The price to cover is proportional to the supply bought; if you've covered $60, it was a 6-month supply.

We understand that subscription policies can be frustrating when overlooked, which is why this information is clearly disclosed at checkout and reiterated in post-purchase emails. Self-cancelation links are included in reminders about the upcoming charges. We appreciate the feedback and the opportunity to clarify how this works.

Resposta da Hormify

8/01/2026

Hello Nadia,

Thank you for sharing your opinion with us. We’re sorry the optional tip prompt felt off-putting. It’s never required and is included only as a choice for those who wish to use it to support the work Hormify is doing. We truly appreciate your feedback and will take it into consideration as we continue refining the checkout experience.

Resposta da Hormify

8/01/2026

Hello Pam!

Thank you for sharing your feedback. We understand that additional offers aren’t of interest to everyone, and we appreciate you letting us know.

These one-time options are presented exclusively to new customers as an opportunity to try other products at a significantly reduced, non-subscription price. They’re always optional, and we’ll continue refining how they’re presented to ensure the experience feels clear and respectful.

Resposta da Hormify

8/01/2026

Hello Anna,

Thank you for taking the time to share your experience. We’re genuinely sorry that the optional tip prompt at the end of checkout felt uncomfortable.

It’s meant as a voluntary option for customers who wish to show additional support for our team and service, never as an expectation. We fully understand that not everyone appreciates being asked, and your feedback is taken seriously as we continue refining the overall experience.

Resposta da Hormify

30/12/2025

Hi Debi,

We’re sorry to hear about your experience. We genuinely want to take a closer look at what happened and clarify your subscription and order history. Please reach out to our support team at hellot@hormify.com so that we can investigate and assist further.

– The Hormify Team

Resposta da Hormify

30/12/2025

Hi Darla,

Thank you for your honest feedback. Some customers see results at different times depending on their body’s unique rhythm. We recommend continuing consistently and checking in with us if you need support along the way.

– The Hormify Team

Resposta da Hormify

30/12/2025

Hi Hope,

Thank you for trying Hormify. We’re sorry to hear it hasn’t met your expectations so far. Please don’t hesitate to contact our team at hello@hormify.com—we’d love to learn more and help troubleshoot your experience.

– The Hormify Team

Resposta da Hormify

30/12/2025

Hi Stephany,

Thanks so much for the kind words! We’re happy to hear the ordering process was smooth and that everything felt easy to understand.

– The Hormify Team

Resposta da Hormify

30/12/2025

Hi KM,

We understand your frustration and are truly sorry to hear this was your experience. All subscription and challenge details, including optional add-ons and cancellation terms, are outlined during checkout and in our Terms of Service. We’d be glad to review your account and assist — please reach out to hello@hormify.com
.
– The Hormify Team

Resposta da Hormify

23/12/2025

Hi there,

We’re so happy to hear that, truly! Mood, mind, and energy shifts are exactly what we aim to support — and it means so much to know others are seeing that glow in you, too. Thank you for sharing!

– The Hormify Team

Resposta da Hormify

23/12/2025

Thank you, Stephanie! We’re thrilled to know Hormify has helped with mood swings. We know weight loss can vary a lot person to person, and we’re here if you ever want tips or support around that.

– The Hormify Team