hoster.pk Opiniões 118

Resposta da hoster.pk

8/02/2026

Hello Khanqah Ashrafia Akhtaria,

Thank you for sharing your feedback. We genuinely understand how frustrating downtime can feel, and we appreciate the opportunity to clarify the situation.

First, we would like to clearly state that your hosting server itself remained operational. The issue discussed in our previous communication was related to DNS resolution, not server uptime. DNS propagation is a global internet process that typically takes between 2 and 48 hours depending on the visitor’s ISP and network provider. During propagation, some networks may temporarily resolve the domain differently, which can make a website appear inaccessible in certain locations while it remains fully functional elsewhere.

DNS behavior is not controlled directly by the hosting provider. It depends on global DNS caching systems and individual ISP refresh cycles. This is a technical limitation of how the internet infrastructure operates, not a server stability issue.

Regarding a permanent improvement, our team did offer migration to Cloudflare DNS, which significantly enhances DNS reliability, reduces propagation inconsistencies, and improves security and performance. Cloudflare provides a globally distributed DNS network that minimizes such disruptions. However, the option was not implemented at the time.

We also acknowledge that the wording “it’s for betterment” could have been clearer. What our agent intended to communicate was that DNS updates are sometimes necessary for optimization, security enhancements, or infrastructure improvements. These actions are performed to strengthen protection of customer data and improve long term stability, not to cause disruption.

We take service reliability seriously and remain fully committed to providing stable hosting. If you are open to it, we would still be happy to implement the Cloudflare solution or review your configuration again to ensure maximum stability going forward. We remain committed to assisting all real customers promptly through support@hoster.pk or WhatsApp 03-111-66-111-2.

Resposta da hoster.pk

17/10/2025

Hi Gemz Unlock!

Thank you very much for your positive feedback. And many thanks for your kind words as well. Hope you live long and happy!

Hoster.PK values transparency and customer trust. We remain committed to assisting all real customers promptly through support@hoster.pk or WhatsApp 03-111-66-111-2.

Resposta da hoster.pk

Actualizada a 25/09/2025

Hello!

As stated in our earlier reply, we thoroughly searched our system and WhatsApp support records but could not find any account or communication under your name. On September 2nd, 2025, we also emailed you via Trustpilot requesting your details, and again, within this review reply, we asked you to provide the necessary information (registered email, WhatsApp number, domain name, invoice number).

Several days have now passed, yet we have received no response or verification from you. Without these details, we cannot validate your claims or confirm you as a customer of Hoster.PK.

In light of this, and after giving multiple opportunities for you to provide proof, we must conclude that this review is fraudulent and not based on any genuine customer experience.

Hoster.PK values transparency and customer trust. We remain committed to assisting all real customers promptly through support@hoster.pk or WhatsApp 03-111-66-111-2.

Best regards,
Hoster.PK Team

Resposta da hoster.pk

22/09/2025

Hello Usman,

We have carefully checked our WhatsApp chats, phone call logs, and support records, but we could not find any interaction from anyone under your name.

It also appears there may be some confusion with another provider, HosterPK.com, since you left a 1-star review for them on the exact same date:

1. Profile View: https://www.trustpilot.com/users/680d2ebf5ad665d10333b4bf
2. HosterPK.com Review View: https://www.trustpilot.com/reviews/680d2ecaf216b96af1349c9d

We understand the similarity in names can be confusing, but please be assured that Hoster.PK is a different company.

If this review was meant for us, kindly provide the following so we can verify your account and resolve any issue:

1. Your registered email address with Hoster.PK
2. Your active WhatsApp number
3. Your domain name
4. An invoice number from your Client Area

Without this information, we cannot verify your experience, and we must assume the review is not based on genuine interaction with Hoster.PK.

We remain available to assist you anytime at support@hoster.pk or via WhatsApp 03-111-66-111-2.

Best regards,
Hoster.PK Team

Resposta da hoster.pk

17/10/2025

Hello Asad Khan!

Thank you very much for your positive feedback. Our team is determined and hardworking to provide the best support for our valuable customers to gain such positive and genuine feedbacks. Thanks a lot!

Hoster.PK values transparency and customer trust. We remain committed to assisting all real customers promptly through support@hoster.pk or WhatsApp 03-111-66-111-2.

Resposta da hoster.pk

17/10/2025

Hello Abdul Rahman!

Thank you very much for your positive feedback. We're confident in our competitive and affordable prices for domains and hosting, along with attractive offers. With our hosting packages you get free domain which saves you a lot. We are grateful for positive feedback based on genuine experience!

Hoster.PK values transparency and customer trust. We remain committed to assisting all real customers promptly through support@hoster.pk or WhatsApp 03-111-66-111-2.

Resposta da hoster.pk

17/10/2025

Hello Syed Ali!

Thank you very much for your positive feedback. Our team is determined and hardworking to provide the best support for our valuable customers to gain such positive feedbacks. Thanks a lot!

Hoster.PK values transparency and customer trust. We remain committed to assisting all real customers promptly through support@hoster.pk or WhatsApp 03-111-66-111-2.