hostlegends.comOpiniões 

65
TrustScore: 4.5 em 5

4,3

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Wir waren lange am überlegen, ja oder nein, aber letztendlich alles richtig gemacht. Mega durchdachtes Portal, alles vorhanden was der Markt hergibt. Dazu ein unschlagbares Preis Leistungs-Verhältn... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I bought this hosting a couple of years ago, just to use for testing projects. It quickly exceeded my expectations! A friend of mine just had his sites migrated over to it. Logan and the... Ver mais

Classificada 2 em 5 estrelas

Ich habe einen Test bei Hostlegends machen wollen und habe dort einen Account gekauft. Als Inhaber einer SEO Agentur kenne ich mich sehr gut mit unterschiedlichen Hostern aus. Bei Hostlegends kam ic... Ver mais

Classificada 5 em 5 estrelas

I just renewed my tri-annual hosting with Hostlegends and must say that I am very pleased with their service. In the past three years, I had never experienced any down time for my website. Support tic... Ver mais

Informações sobre a empresa

  1. Empresa de hospedagem na Web

Escrito pela empresa

HostLegends is a SafeShell" Technology Backed Website Hosting Platform To Smoothly Host Unlimited Websites & Domains On Ultra-Fast & Secured Servers For 99.99% Uptime Guarantee Without Any Monthly Fees Ever!


Informações de contacto

4,3

Excelente

TrustScore: 4.5 em 5

65 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico de convites para avaliação

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4,3

Todas as opiniões

(65)

3 opiniões nos últimos 12 meses

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Classificada 4 em 5 estrelas

My Pros and Cons @ HostLegends!

At first, I found HostLegends very complicated, being the typical tech-novice that I am. Everyday I will send them an angry email over a 'minor' issue. Their Support Team will patiently read, open a ticket, reply and solve my issues. Within the first month I realized that the platform is not only one of the cheapest in the hosting business but also it's a platform with a whole lot of other services that are all essential in one's day to day hosting requirements.
The only HostLegends tool that, in my opinion, needs serious revamping or outright scrapping is the Page Mingo! It's meant to be a website page builder but even an AI Page Builder does better than it; multitudes of tools scattered all over the workspace, left, right and center, nothing categorized, no submenus... impossible to navigate!
Apart from the Page Builder, for hosting and easy technical support, HostLegends is the place to go!

10 de fevereiro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Great Customer Service Response time

This hosting service has many valuable assets all in one place with reasonable prices. The customer service support does outstanding work. Quick to respond to any issues I've reported (24 - 48Hrs response). I've transition several of my domains to this hosting service without any problems. Thanks Hostlegends for being a valuable asset to my business.

5 de janeiro de 2024
Opinião espontânea
Classificada 1 em 5 estrelas

Disappointing Experience with Hostlegends

I had high hopes when I signed up with Hostlegends for my website hosting, but unfortunately, my experience fell short of expectations.

I encountered recurring issues with server downtime that lasted over 11 days, leading to a significant loss of revenue for my business. Despite their efforts to migrate my website to a new server, the problems persisted, impacting my online presence and causing financial strain.

I reached out to their team, and while they were responsive, the lack of a timely and effective solution was disappointing. I understand the complexities of server migration, but the recurring disruptions were unacceptable.

I respectfully requested a refund, considering the service agreement terms and the impact on my business, but I was informed that a refund was not possible at this stage, which adds to my disappointment.

I believe in fair and reliable service, which unfortunately, I did not receive. I hope my feedback helps Hostlegends improve their services for future clients.

I appreciate the response from Hostlegends.com, but I must clarify and elaborate further on my experience to shed light on the magnitude of the issues faced during my time with the service.

During the alleged DNS propagation process, which Hostlegends claims lasted 24-28 hours, the reality of downtime extended far beyond that. Over 11 days, my website was rendered virtually inaccessible, causing a severe dent in my business's revenue stream. These disruptions, contrary to what was asserted, were not merely a short propagation delay but a substantial period of loss and financial strain.

Throughout these tumultuous 11 days, I lodged several complaint tickets with Hostlegends, each time receiving assurances that they were actively resolving the server issues. Regrettably, this wasn't an isolated incident; it marked a recurrent pattern of server instability that I had encountered over the one year of my tenure with Hostlegends. Even after their suggestion to migrate to a new server due to purported issues with another customer, the problems persisted, prompting my decision to move to an alternative hosting company for the stability and reliability my business deserved.

The denial of a refund for the remaining two years of service following these continual disruptions seems unjust, particularly since I've opted to transfer my hosting to another provider. It's disheartening that the information about the 30-day refund policy wasn't transparently communicated during the migration process, as it would have prompted an immediate request for reimbursement had I been aware.

Support, while responsive, was hindered by the time zone difference, limiting effective and timely communication during critical moments of server instability. This compounded the frustration and hindered my ability to resolve the situation promptly.

Despite the attempts by Hostlegends to reassure and retain my patronage, the substantial loss of business during those 11 days remains an undeniable reality. Their assurances now seem more like an attempt to shield themselves from responsibility rather than address the actual issues faced.

In conclusion, the impact on my business during those 11 days far exceeds what has been stated, and the refusal of a refund for the remaining two years of service seems unreasonable given the circumstances. My hope in sharing this detailed account of my experience is to prompt improvements in Hostlegends' services for the benefit of future clients.

10 de novembro de 2023
Opinião espontânea
logótipo da hostlegends.com

Resposta da hostlegends.com

We appreciate your feedback and regret any inconvenience you've faced. We want to clarify that the server was never down for the number of days you mentioned; rather, the perceived downtime was due to DNS propagation, a process typically taking 24-28 hours.

We provided a complimentary migration and advised updating DNS promptly, which, unfortunately, was delayed, contributing to the disruption. Additionally, our 30-day refund policy was in place, but no refund request was made during that period.

While we understand your frustration, asking for a refund after using the service for 2 years is not feasible and not possible as of now. We remain committed to supporting you and enhancing our services. Let's work together to ensure your website thrives. Please reach out for assistance.

Classificada 5 em 5 estrelas

I was really impress

I was really impress, with the respond and manner in-which my request was handled, also the manner of engagement. I am impress and feel confidence to make use Hostlegends services. TRUST

16 de novembro de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

Very good price and service ratio and a…

Very good price and service ratio and a very fast support to help with all issues. Thank you very much for such a good service.

18 de outubro de 2023
Opinião espontânea
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Resposta da hostlegends.com

Thank you for your kind words! We're thrilled to hear that you appreciate our competitive pricing, service, and fast support. We're here to help anytime!

Classificada 5 em 5 estrelas

Good support

12 de outubro de 2023
Opinião espontânea
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Resposta da hostlegends.com

We're glad to hear you found our support helpful! Thank you for your feedback. If you have any suggestions for improvement, please feel free to share them with us.

Classificada 5 em 5 estrelas

Value and Customer Support make this a no brainer!!!

I've had MANY hosting companies over the years, but this hosting company is my last! Their pricing is unbeatable and their customer service is 2nd to none. Very responsive to any issues I've had. I started with a shared server and then upgraded to a VPS. They made everything seemless! If you're looking for an affordable, solid hosting company, check them out!

11 de outubro de 2023
Opinião espontânea
logótipo da hostlegends.com

Resposta da hostlegends.com

We're honored to be your hosting company of choice! 🌟 Thank you for your loyalty and the fantastic feedback. We're committed to providing unbeatable pricing, top-notch customer service, and smooth transitions. Your support means the world to us!

Classificada 5 em 5 estrelas

Host Legends is an excellent web…

Host Legends is an excellent web hosting company, loaded with many options to choose from for your web business. They are very responsive when it comes to support, top-notch and helpful. I am very happy with their services and highly recommend them!

1 de outubro de 2023
Opinião espontânea
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Resposta da hostlegends.com

We're thrilled to be your web hosting choice! 🌐 Thank you for the kind words about our services and support. Your recommendation means the world to us. We're here to support your web business every step of the way!

Classificada 5 em 5 estrelas

They're serving a great value

They're serving a great value and especially their support is top-notch. Their prices are competitive and hopefully they'll stay that way. I highly recommend them for web hosting!

30 de setembro de 2023
Opinião espontânea
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Resposta da hostlegends.com

Thank you for your recommendation and kind words! 🌟 We're committed to providing great value, top-notch support, and competitive pricing. We'll strive to maintain this standard for you. Your satisfaction is our priority, and we appreciate your trust in us!

Classificada 5 em 5 estrelas

Fast response to my ticket

Fast response to my ticket. Top service, highly recommended.

The problem was good explained, and solved.

17 de setembro de 2023
Opinião espontânea
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Resposta da hostlegends.com

We're delighted to hear that you had a positive experience with our support team! 🚀 Thank you for recommending our top service and highlighting our fast response and effective issue resolution. Your satisfaction is our goal, and we're here whenever you need assistance.

Classificada 5 em 5 estrelas

Their customer service is very good

Their customer service is very good. They respond in a timely manner.

16 de setembro de 2023
Opinião espontânea
logótipo da hostlegends.com

Resposta da hostlegends.com

Thank you for your feedback! We're committed to providing excellent customer service and prompt responses. Your satisfaction is our priority, and we're here to assist you whenever you need us.

Classificada 5 em 5 estrelas

Highly Recommend HostLegends

HostLegends is fantastic! They're reliable, fast, and their support is top-notch. The control panel is easy to use, and their prices are competitive. Plus, they take security seriously and back up your site regularly. I highly recommend them for web hosting!

1 de setembro de 2023
Opinião espontânea
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Resposta da hostlegends.com

We're thrilled to receive your fantastic review! 🌟 Thank you for your kind words about our reliability, speed, top-notch support, user-friendly control panel, competitive pricing, and dedication to security. Your recommendation means a lot to us, and we're here to support your web hosting needs!

Classificada 5 em 5 estrelas

Fast & Competent Support

So far, I have a solid hosting package which I'm delighted with and every little niggle I had has been ironed out by their very responsive support!

8 de setembro de 2023
Opinião espontânea
logótipo da hostlegends.com

Resposta da hostlegends.com

We're delighted to hear that you're pleased with our hosting package and support! 😊 Your satisfaction is our priority, and we're here to address any issues and provide you with a seamless experience. Thank you for your positive feedback!

Classificada 5 em 5 estrelas

Atención al cliente perfecta

La atención al cliente ha sido sencillamente perfecta. Los tickets de soporte los responden rápido y son muy profesionales.

26 de agosto de 2023
Opinião espontânea
logótipo da hostlegends.com

Resposta da hostlegends.com

Nos alegra saber que has tenido una experiencia de atención al cliente perfecta con nosotros. Respondemos a los tickets de soporte de manera rápida y profesional. ¡Gracias por tus amables palabras y tu apoyo!

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