Was a great team/service pre-Jacuzzi link up (which is what I own), but now perfect! Mat Norris is one of the two people they normally send and nice to have a friendly face, that always goes above and... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Sean Law and his partner came to service our hot tub that had not been used for several months due to the bad weather. My husband had an accident, so we couldn’t clean the hot tub, and decided to p... Ver mais
A empresa respondeu
⭐️⭐️⭐️⭐️⭐️ Vinny and Brandon did a fantastic job on our swim spa repair. They were professional, friendly, and clearly very knowledgeable. They took the time to explain everything they were doing a... Ver mais
A empresa respondeu
We got Shaun back for Spa service. He was prompt, friendly and very professional. He listened to my queries and addressed those issues. We need a replacement jet which he is looking into. Left in good... Ver mais
A empresa respondeu
Informações sobre a empresa
Informação fornecida por diversas fontes externas
The UK's leading Hot Tub and Swim Spa Supplier. We are a family operated business with over 60 years combined experience in the industry. We are proud to say that we have more positive testimonials than any other hot tub or swim spa company in the UK. Our teams have received multiple UK & European Awards to validate your trust in us. We welcome you to visit our home, The UK Showroom of the Year 2016-2017, and discover how you can improve your leisure time, health and lifestyle. As one of the largest showrooms in the UK with 70% undercover we look forward to meeting you, 7 days a week.
Informações de contacto
Maidstone Road, DA14 5BQ, Orpington, Reino Unido
- hottub-swimspa.com
5,0
Excelente
397 opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
5 star treatment and hot tub
We ended up spending more but ultimately ended up with an amazing hot tub
Very knowledgeable team, great home team for survey and delivery
Very quick and a week since delivery we have been using our hot tub every day
Thanks all
10 de outubro de 2023
Opinião espontânea
Resposta da The Hot Tub and Swim Spa Company
Thank you Glen for such a lovely review. We are delighted you recommend us and our team-that is what we strive for! Please contact us if ever you need product advice or servicing! Best wishes, Christina Mantoura Gough and the team at The Hot Tub & Swim Spa Company
Hot tub and swim company
Tracey was so knowledgeable and helpful. We bought our hot tub from her and today returned for some accessories. Will be back in a few months for more accessories
7 de outubro de 2023
Opinião espontânea
Resposta da The Hot Tub and Swim Spa Company
Thank you Charlotte for this fantastic review. We are so pleased that our experience and expertise shines through! We are always happy to help, in-store, over the phone or via email if you need more advice in the future. Best wishes, Christina Mantoura Gough and the team at The Hot Tub & Swim Spa Company
Always helpful
28 de setembro de 2023
Opinião espontânea
Resposta da The Hot Tub and Swim Spa Company
Thank you Jan for posting a review, I will pass on your kind words to our team. Always happy to help, Christina Mantoura Gough and the team at The Hot Tub & Swim Spa Company.
Excellent service by Tracey.
26 de setembro de 2023
Opinião espontânea
Resposta da The Hot Tub and Swim Spa Company
Many thanks Susan for this outstanding review of our employee Tracey. Customer service is our number one priority, we are so pleased that you have felt the benefits of that. Thank you for your valued custom. Best wishes, Christina Mantoura Gough and the team at The Hot Tub & Swim Spa Company
Every time we come here the staff are…
Every time we come here the staff are always friendly & very helpful, especially Tracey.
24 de setembro de 2023
Opinião espontânea
Resposta da The Hot Tub and Swim Spa Company
Thank you Mr Rice for this lovely review, I will pass on your kind words to our team. Always happy to help, Christina Mantoura Gough and the team at The Hot Tub & Swim Spa Company
Really good service and help
Really good service and help tracey was a great help
16 de setembro de 2023
Opinião espontânea
Resposta da The Hot Tub and Swim Spa Company
Thank you John for this lovely review, I will pass on your kind words to Tracey and our team. Always happy to help, Christina Mantoura Gough and the team at The Hot Tub & Swim Spa Company
Tracey was incredibly helpful in…
Tracey was incredibly helpful in advising me on my pool water problems and I leave in the knowledge that I’m going to be swimming in a crystal clear pool again 👍😍
16 de setembro de 2023
Opinião espontânea
Resposta da The Hot Tub and Swim Spa Company
Thank you Grant for such a glowing review of our team-we are glad that our years of experience and expertise could be seen by our service! Always a pleasure and happy to help if you need advice in the future. Best wishes, Christina Mantoura Gough and the team.
Fantastic customer service by Tracy
15 de setembro de 2023
Opinião espontânea
Resposta da The Hot Tub and Swim Spa Company
Thank you Christina for this lovely review, I will pass on your kind words to Tracey and our team. Always happy to help, Christina Mantoura Gough and the team at The Hot Tub & Swim Spa Company
Excellent customer service
We just bought our hot tub from the Branch at Ruxley Manor. The customer service from Gill was exceptional. We have been shopping around for a hot tub for 3 years and could not decide but Gill helped us choose the right tub for our family. We are very happy with the choice she recommended us and she was so friendly and professional too. Thank you.
12 de agosto de 2023
Opinião espontânea
Resposta da The Hot Tub and Swim Spa Company
Many thanks Linsee for this outstanding review of our employee Gil. Customer service is our number one priority, we are so pleased that you have felt the benefits of that. Thank you for your valued custom. Best wishes, Christina Mantoura Gough and the team at The Hot Tub & Swim Spa Company
Fantastic service
Fantastic service, as always. Best hot tubs for miles. 👍
10 de setembro de 2023
Opinião espontânea
Resposta da The Hot Tub and Swim Spa Company
Thank you Sue for such a lovely review. We are delighted you recommend us and our team-that is what we strive for! Best wishes, Christina Mantoura Gough and the team at The Hot Tub & Swim Spa Company
Love the tub and aftercare service…
Love the tub and aftercare service given by Tracy
9 de setembro de 2023
Opinião espontânea
Resposta da The Hot Tub and Swim Spa Company
Many thanks Elizabeth for this 5* review. We thank you for your valued custom and hope your hot tub is providing you with everyday happiness. Please if you need to get in touch, we will gladly assist you. Best wishes, Christina Mantoura Gough and the team at The Hot Tub & Swim Spa Company
Tracy walls very helpful and very…
Tracy walls very helpful and very knowledgeable. Thank you for helping!
9 de setembro de 2023
Opinião espontânea
Resposta da The Hot Tub and Swim Spa Company
Thank you Greg for your positive review of our team member Tracey. Best wishes, Christina Mantoura Gough and the team at The Hot Tub & Swim Spa Company
Tracys help and advice was great…
Tracys help and advice was great thankyou
9 de setembro de 2023
Opinião espontânea
Resposta da The Hot Tub and Swim Spa Company
Many thanks Dean for this lovely review of our employee Tracey. Customer service is our number one priority, we are so pleased that you have felt the benefits of that. Thank you for your valued custom. Best wishes, Christina Mantoura Gough and the team at The Hot Tub & Swim Spa Company
Really helpful staff
Really helpful staff. Good prices and great products
7 de setembro de 2023
Opinião espontânea
Resposta da The Hot Tub and Swim Spa Company
Thank you Charlotte for such a glowing review of our team-we are glad that our years of experience and expertise could be seen by our service! Always a pleasure and happy to help if you need advice in the future. Best wishes, Christina Mantoura Gough and the team.
Excellent company
Excellent company, served by the lovely and very helpful Tracey! Will be back :)
3 de setembro de 2023
Opinião espontânea
Resposta da The Hot Tub and Swim Spa Company
Thank you Moira for this lovely review, I will pass on your kind words to our team. Always happy to help, Christina Mantoura Gough and the team at The Hot Tub & Swim Spa Company
Tracy was extremely helpful in advising…
Tracy was extremely helpful in advising us about hot tub products.
3 de setembro de 2023
Opinião espontânea
Resposta da The Hot Tub and Swim Spa Company
Thank you Jonathan for this positive review of our team member, Tracey. If you need further assistance in the future, please do not hesitate to get back in contact with us, we would love to help. Best wishes, Christina Mantoura Gough and the team at The Hot Tub & Swim Spa Company
Excellent service from Tracey
Excellent service Tracey has great knowledge and directed us to the perfect vacume
3 de setembro de 2023
Opinião espontânea
Resposta da The Hot Tub and Swim Spa Company
Thank you Helen for this fantastic review. We are so pleased that our experience and expertise shines through! We are always happy to help, in-store, over the phone or via email if you need more advice in the future. Best wishes, Christina Mantoura Gough and the team at The Hot Tub & Swim Spa Company
a* 10/10 would recommend
Had a great time looking around and topping up my chemicals. Tracey’s the best, always have a reason to come back!
3 de setembro de 2023
Opinião espontânea
Resposta da The Hot Tub and Swim Spa Company
Many thanks Mo for this outstanding review of our employee Tracey. Customer service is our number one priority, we are so pleased that you have felt the benefits of that. Thank you for your valued custom. Best wishes, Christina Mantoura Gough and the team at The Hot Tub & Swim Spa Company
Great company great service
From start to finish this company has been great for us.
We love our hot tub and we love the hot tub team.
Tracey from the start was lovely and guided us through the whole process of what would best suit us in terms of our needs for a hot tub.
The installation guys were fast and got the job done and cleaned up after themselves.
Great company to buy from and a great experience all round l, we would definitely go back to them.
Thank you
1 de setembro de 2023
Opinião espontânea
Resposta da The Hot Tub and Swim Spa Company
Many thanks for this 5* review. We thank you for your valued custom and hope your beautiful hot tub is providing you with everyday happiness. Please if you need to get in touch, we will gladly assist you. Best wishes, Christina Mantoura Gough and the team at The Hot Tub & Swim Spa Company
Great service today thank you Tracy
30 de agosto de 2023
Opinião espontânea
Resposta da The Hot Tub and Swim Spa Company
Thank you for this lovely review, I will pass on your kind words to Tracey and our team. Always happy to help, Christina Mantoura Gough and the team at The Hot Tub & Swim Spa Company
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.
Saiba mais sobre outros tipos de opiniões.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.