AVOID !!! 1 star
Major issues encountered:
Deplorable Hygiene: Giant cockroaches in the room, extensive mold in the bathroom, and a severe shortage of plates in the restaurant.
Water Issues: Tap water smells strongly of sewage. While you can adjust the faucet, the water alternates between running scalding hot and freezing cold rather than mixing into a comfortable, warm temperature.
Terrible Food & Unsanitary Buffet: Meals were either raw or burnt, with swarms of flies covering the buffet. Birds eat directly from uncleared tables while the staff does nothing. Long, frustrating queues at breakfast just to get a slice of cheese because the staff rations it.
Deafening Noise: Extremely old and loud air conditioning units and mini-fridges that force you to turn them off at night just to sleep. Blaring music plays at the pool and throughout the hotel until 11:00 PM, alongside drunk guests shouting in the corridors.
Intrusive Staff & Atmosphere: Pool entertainment staff constantly harass guests to buy bingo tickets or join activities, ignoring personal boundaries. Aggressive street vendors are also allowed on site.
Outdated Facilities: Old furniture with a foul, musty smell so strong that you cannot store your clothes inside. Terribly slow Wi-Fi (3.4 Mbps) and only one functioning elevator out of two.
Suffocating Heat: The air conditioning in the lobby was turned off, making the reception area unbearably hot.
Disappointing "All-Inclusive" Service: Only 5 low-quality, syrup-heavy cocktails available. Decent coffee is only served at the bar after 10:00 AM unless you tip the bartender cash, at which point the bar magically opens early. Restaurant coffee machines are unhygienic and broken.
Language Barrier: 90% of the evening entertainment shows are exclusively in French.