The lady did a great job. She explained everything that was going to happen and emphasised several times that I shouldn’t feel any pain. The wax was v stubborn and took longer to remove than normal bu... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Excellent service and the audiologist and receptionist are so friendly and helpful. As it turns out, I don't need any hearing aids and it was all free but I'd happily pay for their time. Highly reco... Ver mais
A empresa respondeu
A few years ago I had both ears blocked and House of Hearing in Edinburgh solved the problem. Since then I attend for an annual check up/ ear wax removal. On my recent visit I was seen by Nicole who p... Ver mais
A empresa respondeu
From my very first appointment with Gavin, I felt immediately a bond of trust. Gavin has never tried to “sell” me any product or service. His advice is always tailored to my requirements but he will b... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
Hearing well means the world. Let us help you stay connected to yours. House of Hearing is one of the UK's longest-established independent hearing care providers, offering free hearing tests, professional earwax removal, a wide range of hearing aids, and aftercare that seeks to provide lasting peace of mind.
Informações de contacto
10 Melville Crescent, EH3 7LU, Edinburgh, Reino Unido
- 0131 220 1220
- enquiries@houseofhearing.co.uk
- houseofhearing.co.uk
4,9
Excelente
622 opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 100% das suas opiniões negativas
Geralmente responde dentro de uma semana
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Excellent place
Nice people. Always professional. Ive been using the Henley clinic for ear wax removal for a few years before it came under the House of Hearing brand because they take so much care. And now the price is lower, I wouldn’t go anywhere else.
25 de agosto de 2026
Opinião espontânea
Resposta da House of Hearing
Thank you for taking the time to leave your review, Alan. We're so glad we've been able to help you and that you're enjoying the new lower price for earwax removal. We look forward to seeing you back in clinic again soon.
Technical quality is brilliant
Technical quality is brilliant. Slight confusion about the time of my appointment which was a bit stressful till it got sorted
19 de agosto de 2026
Opinião espontânea
Resposta da House of Hearing
Thank you for taking the time to leave your review. We're sorry to hear that there was confusion with your appointment time. We recently launched a new website and online booking system and are working to fix some small bugs that remain. Thanks for your patience and we look forward to seeing you again soon with a smoother experience.
I recently had my hearing checked at…
I recently had my hearing checked at House of Hearing in Edinburgh. It was very easy to make an appointment and the testing they gave me felt very thorough. Afterwards the audiologist explained the results. With very helpful information to take forward. All the staff from start to finish were friendly and I would certainly recommend the House of Hearing.
18 de agosto de 2026
Opinião espontânea
Resposta da House of Hearing
Thank you for taking the time to leave your review. We're so glad to hear that you had a positive experience with us in Edinburgh and that you felt well looked after by your Audiologist. Please do let us know if there's anything else we can do to help and we look forward to seeing you back in clinic again soon.
Absolute rip off
Absolute rip off, paid £50 was in there less than two minutes.
Looked inside my ears and sent me on my way. Awful service.
24 de agosto de 2026
Opinião espontânea
Resposta da House of Hearing
Dear Jehven, thank you for taking the time to leave your feedback.
We are sorry to hear that you were disappointed with your Earwax Removal appointment. These appointments are charged at a fixed fee of £49, which covers the clinician’s time, examination of your ears, professional assessment and advice, and of course any treatment that is required.
If treatment isn't recommended, either because there isn't any troublesome wax present, or treatment is otherwise not clinically recommended for a patient's health, we will not carry out treatment.
You of course are welcome back any time for a Free Hearing Test, or if you would like to discuss your recent experience in more detail, we would be more than happy to speak to you about this.
Kind regards,
House of Hearing
Very professional and explained…
Very professional and explained everything to me lovely staff would definitely recommend
21 de agosto de 2026
Opinião espontânea
Resposta da House of Hearing
Thank you for taking the time to leave your review, Mrs Ellison. We're glad we could help and we look forward to seeing you back in clinic again soon.
Wayne and Ashley friendly and professional
Wayne and Ashley were both very friendly and professional in their dealings with me. Nothing was too much trouble, nor was there any hard sell. Just a lovely helpful first class experience. I wouldn't hesitate in recommending House of Hearing to anyone.
20 de agosto de 2026
Opinião espontânea
Resposta da House of Hearing
Thank you for taking the time to leave your review, Gordon. We're glad to hear you feel well looked after by both Wayne and Ashley and that we managed to help. Please do let us know if we can do anything further to help and we look forward to seeing you again soon.
Efficient and friendly staff.
Efficient and friendly staff.
Clean, relaxing, spacious premises - no annoying background music!
Clinician very courteous, knowledgable and helpful, explaining the current state of my hearing loss and advice as to what aids I could upgrade to should I wish to at any time in the future. No sales pressure, just very clear and helpful.
24 de agosto de 2026
Opinião espontânea
Resposta da House of Hearing
Thank you for taking the time to leave your review, Verity. We're glad to hear that you found the Ipswich clinic clean and comfortable and that we managed to give you a positive experience with your hearing assessment and advice. Please do let us know if there's anything else we can do to help and we hope to see you again soon.
I visited the Ipswich branch and they…
I visited the Ipswich branch and they couldn't have been more helpful. I would highly recommend
12 de agosto de 2026
Opinião espontânea
Resposta da House of Hearing
Thank you for taking the time to leave your review, Margaret. We're glad to hear that we could help and we look forward to seeing you back in clinic again soon.
Excellent customer service
Nothing was too much trouble for the professional, experienced staff at Morpeth who promptly repaired our hearing aid and gave invaluable advice about its use and maintenance going forward.
21 de agosto de 2026
Opinião espontânea
Resposta da House of Hearing
Thank you for taking the time to leave your review. We are glad to hear that our team could quickly repair your hearing aid and offer practical advice for its future care. Its wonderful that you felt well cared for and we look forward to welcoming you back to the clinic again soon.
I unreservedly recommend Simon and the House of Hearing Team
I have been a House of Hearing client for many years. I have remained with Simon and his team because their service is unbeatable in every respect. I unreservedly recommend House of Hearing to my friends.
17 de agosto de 2026
Opinião espontânea
Resposta da House of Hearing
Thank you for taking the time to leave your review, Mr Peters. We're delighted you have remained a client of ours and we always enjoy seeing you in clinic. Thank you again for the kind review and we look forward to seeing you again very soon.
Fantastic service
Fantastic service. They know what they’re doing!
6 de agosto de 2026
Opinião espontânea
Resposta da House of Hearing
Thank you for taking the time to leave your review, Simon. We're glad to hear that you had a positive experience with us and we look forward to seeing you again soon.
Excellent service
I was very satisfied with my recent visit to the clinic. The staff were friendly and efficient and very helpful. I highly recommend this clinic.
11 de agosto de 2026
Opinião espontânea
Resposta da House of Hearing
Thank you for taking the time to leave your review, Ken. We're glad to hear that you had a positive experience with us and we look forward to seeing you again soon.
excellent service easy free parking
excellent service easy free parking, everything done efficiently and on time without any fuss I am very happy to continue my association with this company.
18 de agosto de 2026
Opinião espontânea
Resposta da House of Hearing
Thank you for taking the time to leave your review. We're glad to hear that you had a positive experience with us and that you found the parking and overall service met your needs. We look forward to seeing you again soon.
A very positive experience
The lady that treated me was careful and considerate. She kept close attention to my comfort during the treatment and ensured that the final result was successful and complete. I will look forward to going again as and when the need arises and look forward to a cheerful welcome.
17 de agosto de 2026
Opinião espontânea
Resposta da House of Hearing
Thank you for taking the time to leave your review, Robin. We are so delighted that you're pleased with the care you've received and we look forward to welcoming you back to the clinic again soon.
A great service
My recent visit to see Michael was a revelation. Michael took on board all my problems, and the fitting experience of my new hearing aids was excellent. I have further visits yet, but have the utmost confidence he will make my hearing better than it has been for some time.
13 de agosto de 2026
Opinião espontânea
Resposta da House of Hearing
Thank you for taking the time to leave your review, Dorothy. We're glad to hear that you had a positive experience with Michael in Woodbridge and that you felt well looked after with us. Please do let us know if there's anything else we can do to help and we look forward to seeing you again soon.
Very helpful and professional staff.
Very helpful and professional staff.
There are no delays with appointments.
13 de agosto de 2026
Opinião espontânea
Resposta da House of Hearing
Thank you for taking the time to leave your review, Sandra. We're glad to hear that you had a positive experience with us in Galashiels and we look forward to seeing you in clinic again soon.
Very friendly staff and excellent pain…
Very friendly staff and excellent pain free service
14 de agosto de 2026
Opinião espontânea
Resposta da House of Hearing
Thank you for taking the time to leave your review, Amanda. We're glad to hear that you had a positive experience with us in Warrington and that you felt well looked after. Please do let us know if there's anything else we can do to help and we look forward to seeing you again soon.
I was shocked by the amount of wax in…
I was shocked by the amount of wax in both my ears, my latest hearing aids actually work better than I expected. I’ll be booking another appointment in 4 months time, couldn’t fault any of the staff. Thank you
12 de agosto de 2026
Opinião espontânea
Resposta da House of Hearing
Thank you for taking the time to leave your review. We're glad to hear that your earwax removal appointment in Morpeth met your expectations and that we could get you hearing well again. We look forward to seeing you again in four months time.
Ultra reliable advice on hearing care
The staff at Morpeth were as always , extremely helpful and focused on what's best for the user/ customer.
In this case we were deciding next steps on replacement hearing aids. The process was really structured and understandable.
Big thank you to Sarah and Ann !
17 de agosto de 2026
Opinião espontânea
Resposta da House of Hearing
Thank you for taking the time to leave your review, Elleson. We're glad to hear that you had a positive experience with us in Morpeth and that you could get some advice on next steps for your hearing aids. We look forward to seeing you back in clinic again soon.
Excellent service from managing the…
Excellent service from managing the appointment, wax removal and hearing check.
12 de agosto de 2026
Opinião espontânea
Resposta da House of Hearing
Thank you for taking the time to leave your review. We're glad your earwax removal and hearing check in Edinburgh met your expectations. We look forward to seeing you back in clinic again soon.
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.