OK, the business has had it's issues of late. But, based on previous interactions, stepped in to place a new order. And, as expected all went well. Ordered late Monday and the Whiskies were delivered... Ver mais
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Leia as opiniões dos outros
I did the old fashioned thing and called into this shop (I gather most business is online) after hearing about it at an event. What a fantastic, well presented and enjoyable place to spend a while tal... Ver mais
Really impressed. My first order with House of Malt - bought a bottle of Benrinnes 21 y/o. I planned to keep it in a collection, so was slightly disappointed on arrival that - despite the excellent pa... Ver mais
Having searched several sites, House of Malt came up (again) with the best range of drinks, good prices, extensive choice. Site was easy to navigate, kept updated with delivery and all arrived on tim... Ver mais
Informações sobre a empresa
- Loja de licores
- também em
- Atacadista de bebidas alcoólicas
- Grossista e importador de vinhos
- Loja de bebidas alcoólicas
- Loja de vinhos
Escrito pela empresa
House of Malt is an independent family business founded in 2015, and has since grown to be one of the top online retailers of whisky and other spirits, serving thousands of satisfied customers every month. House of Malt’s incredible growth in the last five years has been driven by genuine word-of-mouth recommendations based on our knowledge of finding the best products available, our fairness of price and friendly reliable service. As a family company we believe that these qualities are what our customers value. We are always on the search to find new products with genuine quality and heritage, while continuing to innovate and improve our online experience and the outstanding customer service that has awarded us a loyal and increasing fan base. We look forward to serving you to the best of our ability and we love reading and appreciate our friendly customer reviews on Trustpilot.
Informações de contacto
48 Warwick Road, CA1 1DN, Carlisle, Reino Unido
- 01228 658422
- sales@houseofmalt.co.uk
- houseofmalt.co.uk
4,6
Excelente
8 mil opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 9% das suas opiniões negativas
Geralmente responde em 14 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
A great whiskey delivered quickly.
4 de janeiro de 2024
Delivery charge too expensive
4 de janeiro de 2024
Glenturret 30 Year old.
Cannot complain about the service received, Glenturret 30 year old arrived safe and sound the day after purchase.
Price was brilliant and will certainly hold this for a long period.
Highly recommend.
4 de janeiro de 2024
Opinião espontânea
Amazing customer service
I had an issue with the seal on my order and it was sorted with a replacement sent to my door on the following day. Very good customer service
27 de dezembro de 2023
Great range of drinks and excellent…
Great range of drinks and excellent customer service. There was an issue with my delivery, but Jethro dealt with it quickly and efficiently to ensure that I received my replacement in time to give as a Christmas present. I would describe as good old-fashioned customer service. There is too little of that these days.
21 de dezembro de 2023
Opinião espontânea
Best customer service in the world!!
Best customer service in the world!!! Amazing I will recommend you guys to everyone one. You only find out how good is an insurance when you have a crash well I had a parcel not delivered but you guys got another one delivered in hours I’m over the moon still can’t believe it! Amazing job have a great Christmas and my best wishes for the future! Absolutely fantastic I have no words to express my gratitude…Thank you very much
20 de dezembro de 2023
Opinião espontânea
Fast shipping and a good products…
Fast shipping and a good products selection tasty
12 de dezembro de 2023
Opinião espontânea
Very pleased - I will be ruturning
A great price with Exceptional delivery. Thank you!
9 de dezembro de 2023
Opinião espontânea
Great products and shipping times…
Great products and shipping times would highly recommend
1 de dezembro de 2023
Opinião espontânea
Great experience.
Both my friend and I bought a Tomintoul White Port Cask Small Batch. Very well packed, fast delivery, great price. Will use your site again, thank you.
29 de novembro de 2023
Opinião espontânea
The package arrived quickly
The package arrived quickly, and all looked fine (yet to be opened, but I'm sure the Ardbeg is as delicious as always). Thank you!
14 de novembro de 2023
Fast delivery,well packaged
15 de novembro de 2023
Outstanding customer service
Outstanding customer service. A lot of companies could learn lessons from their customer care.
Quality products, my go to for gifts from now on!
20 de novembro de 2023
Opinião espontânea
seamless transaction with complete…
seamless transaction with complete transparency
14 de novembro de 2023
Simple to order very quick and safe…
Simple to order very quick and safe delivery
13 de novembro de 2023
Great quick service
Great quick service. Lots of choice on the website and the delivery was really quick. Made a great gift.
14 de novembro de 2023
Ingenious packing
Very easy to appreciate the goods on offer from their in depth descriptions, extremely good value, and the packaging for delivery was ingenious and safe! Great all round
13 de novembro de 2023
Amazing service
Amazing service - fast and fuss-free. Wonderful packaging too. 'I'll be back!'
13 de novembro de 2023
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