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Housr Opiniões 196

TrustScore: 4.5 em 5

4,4

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

The app is so easy and useful to use. Being able to find house mates and a house all on one app makes the whole house hunting process so much smoother, taking away any anxiety about not being able t... Ver mais

Classificada 5 em 5 estrelas

I like how easy the app is to use and it’s also visually appealing, so I’m able to find the information I need quickly. The map feature is very handy as it displays where the property is and shows how... Ver mais

Classificada 5 em 5 estrelas

Housr is great, everything is made 100x easier when renting at uni! Everything you could need is within one app, including unlimited bills packages, and I found this really streamlined the renting pro... Ver mais

Classificada 1 em 5 estrelas

they entered my housemate into a contract without him being aware (never sent anyone any paperwork to sign) and then claimed it was a verbal contract. we called them to cancel our contract after being... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Empresa de serviços públicos de habitação
  2. Fornecedor de energia
  3. Serviço de soluções de tecnologia para eventos
  4. Centro de habitação estudantil
  5. Grande armazém

Escrito pela empresa

Housr is the home of student living in the UK & US. Exclusively for university students, the Housr app is the easiest way to find your next off-campus home and to make the most out of student life. Housr's rental experience helps you filter and browse properties, share top choices with friends, book viewings together, and track your rental progress in the app. Students can also benefit from Housr's other free features: Housr Perks: Money-saving offers in your university city and at popular online retailers Housr Events: Student-only event ticketing and promotion Roomie: Roommate and spare room finder for university students Housr Bills (UK): All-in-one bills packages including unlimited gas, electric, water and high-speed broadband, plus free Contents Cover and 24/7 Wellbeing Services with your package


Informações de contacto

4,4

Excelente

TrustScore: 4.5 em 5

196 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 85% das suas opiniões negativas

Geralmente responde dentro de duas semanas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

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Classificada 5 em 5 estrelas

The app makes finding houses and…

The app makes finding houses and sorting bills effortless, with the map feature being my favourite, highlighting where important locations are in relation to any potential houses.

1 de março de 2026
Classificada 1 em 5 estrelas

Go direct to the suppliers

My flatmates and I had a terrible experience with Housr. While the fault didn't lay entirely with them (we had 2 electricity meters which confused matters), they were incredibly slow to respond to emails and refused to acknowledge any fault in the matter, wherein EDF weren't being paid for months on end. There doesn't seem to be common data base for recurring issues, which led to us becoming incredibly frustrated by having to repeatedly provide the same information. Further to this, there was no consistency with regards pricing, which meant my flatmates and I were all paying different amounts. While they didn't ask us to pay the exit fees in the end, and refunded us to what we would've paid had we signed up to their pay-as-you-go programme, they seem to be incompetent and I would not recommend them.

15 de outubro de 2025
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Resposta da Housr

Hi Hannah,

Thanks for your feedback.
We’re sorry to hear that your experience wasn’t a positive one.
As you mentioned, the situation was complicated by the property having two electricity meters, which did unfortunately, cause some confusion during the setup and billing process.

That said, once the issue was fully reviewed, we worked with you to resolve the account and ultimately removed the exit fees and refunded the account so that you only paid the equivalent of our pay-as-you-go tariff. We appreciate your patience while this was being investigated.

We are sorry if you felt communication during this process could have been smoother, we’ll take that feedback on board as we continue improving how we manage very complex property setups like this.

Housr Customer Support Team

Classificada 5 em 5 estrelas

Brilliant

Absolutely excellent support from staff at this company. Always quick to respond and sort any issues or questions. Cannot recommend enough!

17 de março de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

App is very easy to navigate

App is very easy to navigate, and quite easy to visit and have a look at multiple different properties from different realtors. Very easy for students looking to find a house at university.

15 de março de 2026

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