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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

I had what was probably a minor problem with my iPhone, but not minor for me! Efficient, friendly, quick service. I cannot recommend HC highly enough. Wonderful to have proper service! Thank you. Ka... Ver mais

Classificada 5 em 5 estrelas

Super quick service from my initial phone enquiry to taking my low performance Apple iPhone into his premises to job completion. iPhone now good as new!! and all completed in 2 hours....Really easy to... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

My first generation HomePod gave up on me on Christmas Eve, not powering up and as it turns out, a common fault. Getting these things repaired is not something you can leave to your regular phone and... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

One of my 1st gen HomePod’s stopped working and, after some research, I found these guys. Everything about the service was top notch. The initial conversation about the process, the communication thro... Ver mais

Informações sobre a empresa

  1. Assistência técnica de informática
  2. Loja de reparação de telemóveis
  3. Reparação de telefones

Escrito pela empresa

Howard Conrad was created in 2012 with the vision to restore the reputation of independent Apple repair specialists. We offer a wide range of repairs on nearly all of Apple's products and all our repairs are backed by an industry-leading 3-year warranty.


Informações de contacto

4,9

Excelente

TrustScore: 5 em 5

173 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Great service

I love my original HomePods and when one stopped working I feared the worst as they are not the easiest of things to fix.
I found Howard Conrad via a web search and everything was easy from when I put in my order. They arranged collection, delivery when fixed and communicated well throughout the process.
Glad to have my HomePod back and working again and I can only thoroughly recommend these guys if you face the same issue.

Craig

18 de abril de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Faultless service

Wouldn't hesitate to recommend this company – I sent them my broken HomePod and from the moment it arrived I received detailed communication about the repair process – including exactly what problems had been identified, what had been replaced, and even a preemptive replacement of a part with known issues. As promised, the flat fee included return delivery and it's been working perfectly ever since.

2 de fevereiro de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

1st Class Service

If you’re thinking of using these guys to fix your gear, don’t hesitate. First class service with brilliant communication at every stage. I had a slight issue (which was no fault of theirs) and the guys honoured their guarantee and sorted it for me without question. Would use again and highly recommend.

3 de janeiro de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Mk1 HomePod repair

We recently had our mk1 HomePod repaired by Howard Conrad, as there seemed to be two man options in the UK and they had the best reputation. It has completely died, with a suspected fault of a commonly failing part, and not only did they conform and replace that (with a longer-lasting version), they also replaced some other parts that commonly fail to (hopefully) avoid the need for future repairs (and the so called “death-fart”!)
They’ve been efficient, professional, and communicated regularly throughout, so based on our experience I’d definitely recommend them for device repairs.

24 de novembro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

First class HomePod repair.

One of my 1st gen HomePod’s stopped working and, after some research, I found these guys. Everything about the service was top notch. The initial conversation about the process, the communication throughout and the actual fix was all exactly as you would want. I would have no reservation in recommending them. I have another HomePod that I suspect will fail in the same way, so I have kept the packaging :-)

30 de novembro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Apple HomePod Repair

I sent my 1st Gen HomePod for repair after it suddenly stopped working. I have to say from start to finish I can’t fault these guys.

The whole process from booking the repair to sending it away to and receiving it back was so easy and stress free.

Through out the repair they kept me updated and my HomePod was returned fully functioning again.

I’ve sent a second HomePod which has unfortunately stopped working to these guys to fix. I would highly recommend them.

27 de outubro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Easy, quick and perfect.

I sent my dead HomePod into HC after a brief chat with one of the engineers who answered all my questions. The regular comms from the company kept me informed at every step of the speedy process and I now have a perfectly working HomePod, with zero evidence that it has been repaired . 100% satisfied and great value.

3 de novembro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

New Life from the Grave

Fabulous service. I thought my device was ready for the scrap heap with Apple’s lack of proper support for broken products until I found Howard Conrad. They have restored my HomePod to its brilliant best, new parts fitted, service checks completed and kept informed throughout. I’ll be looking nowhere else for repairs to any of my other Apple products.

4 de novembro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Great Service

Found Howard Conrad through a question on Google AI. So glad I did as they fixed my HomePod perfectly and so far no dreaded “death fart” noise (which is what AI told me it was called! Prompt service and great communication, couldn’t be happier.

3 de novembro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Fast and friendly

So fast and friendly! I had an issue with my MacBook Pro and they resolved it there and then. I’d definitely recommend them and will always use them for my Apple repairs

31 de outubro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Excellent Service

Excellent Service!
Had my MacBook screen replaced. Really reasonably priced, brilliant service from friendly and knowledgeable staff. Would definitely recommend.

23 de outubro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

It was a relief to have my “old” iPod…

It was a relief to have my “old” iPod brought back to life. It contains many CD’s to be used on the move or away from home. Despite the first new battery not doing the job. They kept on going until it was fixed and tested. Brilliant. Most grateful. I’ll get back to the music now. Peter.

20 de outubro de 2025
Opinião espontânea

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