Excellent service team. Popped in on the off chance they could take a Quick Look at my car, due to a noise when using start/stop function. No problem they checked it out & within 30minutes I was back... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
We had a really positive experience with Kia in Taunton. From the moment we walked in, we were made to feel welcome and completely at ease—no pressure or hard sell, just a relaxed and friendly atm... Ver mais
A empresa respondeu
Efficacity and polite professionalism here. Was in the lucky posish of being able to choose and test drive both the mini and a top spec 208: went with the Agueda yellow Peugeot and that from somebod... Ver mais
A empresa respondeu
What a fantastic company, Steve, Damon, and the rest of Howard's have been absolutely amazing and very accommodating. Making my experience of getting my first Mobility easy and exciting. They have gon... Ver mais
A empresa respondeu
Informações sobre a empresa
Informação fornecida por diversas fontes externas
At Howards, our ethos is to keep you ‘on the road’ by providing expert advice, quality service and value for money. We proudly represent nine of the UK’s most popular and luxury automotive brands, aiming to deliver the highest quality of service underpinned with a culture of respect for our customers, suppliers and employees.
About us
Escrito pela empresa
- Howards Motor Group
- At Howards, our ethos is to keep you ‘on the road’ by providing expert advice, quality service and value for money. We proudly represent nine of the UK’s most popular and luxury automotive brands, aiming to deliver the highest quality of service underpinned with a culture of respect for our customers, suppliers and employees.
- Were committed to our customers.
- The current brands we work with are Peugeot, Citroen, DS, Nissan, Toyota, Kia, Hyundai, Honda and Lotus. This wide brand selection allows us to buy and sell over 7000 cars and commercial vehicles each year and ensure our stock is constantly updated to reflect new model releases and used car demands. Keeping our customers spoilt for choice!
Minimum 12-month Warranty
Why buy from us
Many of our cars are presented for sale with the remainder of the manufacturer warranty. In all cases, the warranty will be for a minimum of 12 months from the point at which you buy the car giving you peace of mind in the first year of motoring. We will always explain how this warranty can be extended to provide cover for longer periods of ownership.
Informações de contacto
Herluin Way, BS23 3YN, Weston-super-Mare, Reino Unido
- 01935 678140
- reviews@howardsgroup.co.uk
- howardsgroup.co.uk
4,7
Excelente
1 mil opiniões
Respondeu a 100% das suas opiniões negativas
Geralmente responde em 14 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Made you feel at ease as first purchase…
Made you feel at ease as first purchase in a long time. Emma and Damon very helpful!!!!
17 de janeiro de 2026
Opinião espontânea
Resposta da Howards Motor Group
Thank you so much for your wonderful review! We're thrilled to hear that Emma and Damon made you feel at ease during your first purchase in a long time. Your trust in our customer-centric service means a lot to us, and we look forward to supporting you again at Howards Hyundai WSM soon!
Went into the garage to get some help…
Went into the garage to get some help on the cars they are selling and Stephen Newman was extremely helpful couldn’t have had a better experience really love and kind staff.
16 de janeiro de 2026
Opinião espontânea
Resposta da Howards Motor Group
Thank you so much for your kind words, Taz. We're thrilled to hear that Stephen provided you with such helpful and reliable service at Howards Hyundai WSM. We truly appreciate your feedback and hope to see you again soon for more quality support.
Ordering new car
Salesman Stephen was very helpful, spent lots of time explaining . Ordered my new car all went very smoothly. Knows the job inside and iut.
16 de janeiro de 2026
Opinião espontânea
Resposta da Howards Motor Group
Thank you for your wonderful review, Laura. We're thrilled to hear that Stephen provided you with helpful support and made the process of ordering your new car so smooth. Your trust in our customer-centric service means a lot to us, and we look forward to serving you again at Howards Hyundai WSM in the future.
Excellent service
Steve for his patience, courtesy and understanding of our needs in sales. Jamie and his colleague for good humour and efficiency in service.
12 de janeiro de 2026
Opinião espontânea
Resposta da Howards Motor Group
Thank you for your wonderful review, Sheila. We truly appreciate your kind words about Steve's patience and understanding, as well as Jamie and his colleague's good humour and efficiency in service. We are committed to providing customer-centric support at Howards Hyundai Weston-super-Mare and look forward to welcoming you back for more quality service in the future.
brilliant service!…
Everyone at the dealership went above and beyond to accommodate my needs especially Emma Scott who was brilliant! Many thanks to everyone!
9 de janeiro de 2026
Opinião espontânea
Resposta da Howards Motor Group
Thank you so much for your kind words, Julie. We are thrilled to hear that everyone at Howards Hyundai WSM went above and beyond to accommodate your needs, especially Emma. Your feedback inspires us to continue providing customer-centric service and support, and we look forward to welcoming you back soon.
Alison was excellent in service dept in…
Alison was excellent in service dept in Dorchester, well focused and friendly. First time using Howard’s and an she is an asset to the company
8 de janeiro de 2026
Opinião espontânea
Resposta da Howards Motor Group
Thank you for your wonderful feedback, Andy. We are thrilled to hear that Alison provided excellent service and made your first experience at Howards Hyundai Dorchester a positive one. We truly appreciate your kind words and look forward to welcoming you back for more customer-centric support in the future.
Dan in service department was amazing
Dan in service department was amazing
He completed service on my Kia and sorted an issue on another issue we had with protective casing
Highly recommended
7 de janeiro de 2026
Opinião espontânea
Resposta da Howards Motor Group
Thank you so much for your kind words, Rachel. We're thrilled to hear that Dan provided you with fantastic service during your visit to Howards Kia Taunton. Your recommendation means a lot to us and we look forward to supporting you again in the future.
Amazing customer service
From the very start, stephen and Damon customer-focused approach was clear. The customer experience team was easy to reach and genuinely helpful with all my questions, making the purchase and onboarding process much smoother than I expected. Highly recommended
6 de janeiro de 2026
Opinião espontânea
Resposta da Howards Motor Group
Thank you for your wonderful review, Dammy. We are thrilled to hear that Stephen and Damon provided a customer-centric experience and that our team at Howards Hyundai Weston-Super-Mare were genuinely helpful throughout your purchase and onboarding process. Your trust in our service means a lot to us, and we look forward to supporting you again in the future.
Really great costumer service
Really great costumer service. Spent a lot of time with me making sure everything was right for me. Stephen & Damon were both great
6 de janeiro de 2026
Opinião espontânea
Resposta da Howards Motor Group
Thank you so much for your kind words, Shaylah. We're thrilled to hear that Stephen and Damon provided you with great customer service and took the time to ensure everything was right for you. We truly appreciate your feedback and look forward to welcoming you back to Howards Hyundai Weston-Super-Mare for more quality support in the future.
Emma was very professional and friendly…
Emma was very professional and friendly and it was a pleasure buying a car from her.
4 de janeiro de 2026
Opinião espontânea
Resposta da Howards Motor Group
Thank you so much for your kind words, Ruth. We are thrilled to hear that Emma provided you with professional and friendly service during your car purchase. Your trust in us means a lot, and we look forward to supporting you at Howards Hyundai WSM again in the future.
Adam from the Weston super Mare site…was great
Adam from the Weston super Mare site was excellent, he was very professional despite being so young. He helped us to find a car without a hard sell and took us through the whole process. Handover day was great Adam made sure we were taken through everything and made us feel very comfortable. Would recommend Howards, great service thanks 😊
31 de dezembro de 2025
Opinião espontânea
Resposta da Howards Motor Group
Thank you for your wonderful review Sara! We're thrilled to hear that your experience was excellent and that Adam provided you with trustworthy service and support. We really appreciate your feedback and look forward to welcoming you back to Howards Citroen Weston-super-Mare for any future needs.
Peugeot 208 GT (Black)Beautiful
Hi it's Richard Marchant, I purchased a brand new Peugeot 208 GT (Black) last week 23 Dec what a Xmas present. My sales manager Teri Parry was most helpful from start to finish of my purchase she kept me updated on everything, Teri was most helpful, polite and understanding of my needs and she done everything I asked her to do before I picked the car up on handover I have been very pleased with the car,Teri thank you very much for being most helpful 10 out of 10 well done 👏 ✔️
23 de dezembro de 2025
Opinião espontânea
Resposta da Howards Motor Group
Thank you for your wonderful review, Richard. We're thrilled to hear that Teri provided you with such customer-centric support at Howards Hyundai Yeovil and made your experience enjoyable from start to finish. We really appreciate your trust in us and hope you love your new Peugeot 208 GT for many years to come.
My new car horror story …
I recently bought a 75 plate Citroen EC3 from Howards Taunton dealership. Initial collection of my car in September was delayed due to a recall due to brake issues. This was dealt with by Howards- my car being ready for collection in early October. Within 3 weeks I noticed water in the car footwells. The car was taken back to Howards for assessment of the problem. We were advised that water had been channelled into the car as a pipe had not been connected during the pre collection work! Howards report that they have fixed the problem and dried the carpets. Howards have told me that the car is ready for collection and that I can have 2 years free servicing ( am already paying for servicing!) I am declining this offer completely as I wanted to have the reassurance of car reliability, as well as enjoying the new car buzz: this has not happened!
I had used my retirement lump sum to buy this car and feel very disappointed to be told that the Consumer Rights Act only requires Howards to repair the issue and dry the carpets. I could have bought a water damaged car far cheaper than what I’ve ended up with. Please be aware that this damage has been caused within the dealership and prior to initial pick up.
I believe the Consumer Rights Act states that goods should be of: “ satisfactory quality fit for purpose and as described” and “services are performed with reasonable care”. My EC3 was not fit for purpose when I collected- it became water damaged and I am concerned that there may be long term implications from this happening. So- be very wary buying from Howards Citroen!
14 de novembro de 2025
Opinião espontânea
Resposta da Howards Motor Group
Dear Suzanne, thank you for sharing your experience with us. I sincerely apologise for the disappointment you faced with your Citroen EC3, especially regarding the water damage and the delay in collection. We strive for customer-centric service and your feedback is invaluable in helping us enhance our reliability and support. I understand your concerns about the quality of your vehicle and the implications of this issue. The site manager will be in contact soon to discuss this further, as we are committed to ensuring your trust in us. Kind regards, Howards Citroen Taunton.
Great sales service at Howards Honda
Great sales service at Howards Honda Taunton, engaging, polite, courteous & professional, not overly pushy but Toby & Tony answered all questions openly and honestly, great to see in these days of falling service standards elsewhere.
12 de dezembro de 2025
Opinião espontânea
Resposta da Howards Motor Group
Thank you for your wonderful review, Mike. We're thrilled to hear that you experienced great sales service from Toby and Tony, who embody our commitment to honesty and reliability. We really appreciate your feedback and look forward to supporting you again in the future. Kindest regards, Howards Honda Taunton
Satisfied Hyundai customer
Emma made the buying process straightforward and transparent, and was able to call on support from her colleagues as required. I would certainly use Howards Hyundai Weston Super Mare again.
17 de dezembro de 2025
Opinião espontânea
Resposta da Howards Motor Group
Thank you for your wonderful review, Andrew. We're thrilled to hear that Emma made the buying process straightforward and transparent for you. Your trust in our customer-centric service means a lot, and we look forward to welcoming you back to Howards Hyundai Weston Super Mare in the future.
Very helpful experience
Whilst looking for a used car for my wife, Alex was super helpful in advising on the choices and keeping me up to date with selected vehicles. Alex has always been available to answer any queries I have and send me videos of vehicles I have requested. Very happy with my experience.
8 de setembro de 2025
Opinião espontânea
Resposta da Howards Motor Group
Thank you so much for your kind words, Steve. We're thrilled to hear that Alex provided you with such helpful support and kept you updated throughout your search for a used car. Your positive experience reflects our commitment to customer-centric service and reliability. Thank you again, Howards Suzuki WSM.
I did a part exchange with Howard's and…
I did a part exchange with Howard's and from the start customer service, and everything was great, easy to understand and professional, staff were knowledgeable about things I asked, I would use them again
16 de dezembro de 2025
Opinião espontânea
Resposta da Howards Motor Group
Thank you for your wonderful review, Sophie. We're thrilled to hear that your part exchange experience was great and that our customer service was easy to understand and professional. We appreciate your trust in us and look forward to supporting you again in the future. Kindest regards, Howards Vauxhall Yeovil.
Stephen was extremely helpful in…
Stephen was extremely helpful in sorting out my problems with my Kona.
15 de dezembro de 2025
Opinião espontânea
Resposta da Howards Motor Group
Thank you for your feedback, Terry. We're thrilled to hear that Stephen provided helpful support and great customer service. We look forward to welcoming you back for more quality service in the future. Kindest regards, Howards Hyundai WSM.
New Kia dealership in Barnstaple
New dealership in Barnstaple, Devon .
Charges per hour £160 !!!!!!!! and not fixed and not explained properly. Regen on Sportage failed completely leaving me on the M5 with hazard warning lights, an engine doing 3000 revs travelling at 40 mph.
Managed to get home. Now what am I supposed to do as they are not interested it would seem. Only interested in selling new cars and ripping off the customer
10 de dezembro de 2025
Opinião espontânea
Resposta da Howards Motor Group
Hello Penny, we're very sorry to hear that you're experience with us wasn't as it should be, we have passed this onto our management team who will be in touch to resolve this.
Howards Kia Barnstaple
Service Plus
Attending for the last service in my Leaf's initial warranty period, I explained that, as an engineer, I wanted to discuss some fault codes and other observations with a technician. Howards' response was excellent. After an initial discussion with the Workshop Controller, I spoke to the technician working on the car, both before and afterwards. They both listened and responded in a manner which revealed their sincerity and knowledge, qualities sadly lacking at many other establishments. The result was the incorporation of a service bulletin, clearance of the fault codes without recurrence, better knowledge of my vehicle, and a sense of reassurance.
2 de dezembro de 2025
Opinião espontânea
Resposta da Howards Motor Group
Hi Simon, thank you very much for taking the time to leave this review. We're so pleased we where able to provide you with a positive experience. If there is anything else we can help with, please feel free to reach out!
Howards Nissan WSM
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.
Saiba mais sobre outros tipos de opiniões.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.