HPC Laser Opiniões 

213
TrustScore: 5 em 5

4,9

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Classificada 5 em 5 estrelas

We purchased our HPC laser in 2010 for Rishworth Schools DT dept, so it is used heavily but sporadically, and she’s still going strong. We have an annual service and have updated features on the machi... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Great service from HPC, recently had an issue with a laser cutter bought from them a couple of years ago, turned out to be a user error & solved over the phone in 10 minutes. Known other suppliers ta... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I have used HPC laser for buying my machine, servicing and technical support since 2017. The guys are so helpful, in person and on the phone. Even when faced with very non technical language from me... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Gareth, our engineer turned up promptly, took time to understand our needs as a School, Serviced our recently acquired second hand laser printer, replaced some bits and then trained myself and my coll... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Fornecedor de equipamento laser
  2. Loja de produtos acrílicos
  3. Fornecedor de equipamentos
  4. Fornecedor de maquinaria de metal
  5. Fornecedor de contraplacado

Escrito pela empresa

HPC Laser supplies quality CO2 and Fibre Laser Cutting and Engraving Systems and CNC routers at competitive prices. Used extensively by industry, education, and home-users, our machines are compatible with all key design software packages including Corel Draw, Autocad, Adobe Illustrator, 2D Design and many more. Our wide range of machines provide options for cutting and engraving a variety of materials, from wood, card, plastics and paper, to metal, glass, leather, foam and fabric. We pride ourselves on our industry-leading after sales service, and our lifetime technical support and assistance for our customers means we are here when you need us. We're 'local'! Based in West Yorkshire, all our machines are built and tested here in the UK, and our friendly and knowledgeable technical support team are easily contactable and readily available to help you. No call centres, no time differences, no issues! From a small machine for personal use or crafting in your garage, to Fiber laser cutting machines that are the ultimate in high power, precision cutting devices for metals, our range is extensive. HPC Laser Ltd. are extremely competitively priced, and we offer customised and tailored solutions upon request. With a team of highly experienced nationwide engineers we are on hand to assist when we’re needed. Unsure where to start or what machine type you'd require? Feel free to contact us for an informal chat - we're happy to talk you through it, give advice and guidance, and provide you with a quotation.


Informações de contacto

4,9

Excelente

TrustScore: 5 em 5

213 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,9

Todas as opiniões

(213)

23 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

Having made numerous orders from Steve…

Having made numerous orders from Steve and the team at HPC Laser, i am happy to recommend them to anyone who asks. Their service has always been friendly and efficient, and the machines have worked consistently with the rare occasional issue that has been resolved swiftly. Overall a very

18 de dezembro de 2019
Opinião espontânea
logótipo da HPC Laser

Resposta da HPC Laser

Hi Lee,
Firstly, thanks a lot for leaving a review! We're thrilled to have you as a valued customer and that you're satisfied with the products and services.

Thanks again for your recommendation,
HPC

Classificada 5 em 5 estrelas

Fantastic service

Fantastic service, very friendly and always on hand to answer my questions. Recently took my laser cutter in for a new laser tube and they were so quick and helpful. I’m really glad I chose to buy my laser cutter from HPC as their service and aftercare is second to none.

14 de dezembro de 2019
Opinião espontânea
logótipo da HPC Laser

Resposta da HPC Laser

Hey Sarah,
Thanks for your kind words! We’re thrilled to hear you’re happy with your choice, let us know if you need a hand in the future.

Thanks again,
HPC

Classificada 5 em 5 estrelas

Excellent on all levels

Excellent laser that pretty much does what you ask it to do.
I had a software issue once, but I simply rang them up and then talked me through the fix and sent over some code to plug in to fix it.
Excellent service and support.
Would highly recommend.

13 de dezembro de 2019
Opinião espontânea
logótipo da HPC Laser

Resposta da HPC Laser

Hi Kirsty,
Thanks for your recommendation. Always happy to be of help! You know where we are if you need us again.

Thank you,
HPC

Classificada 5 em 5 estrelas

So helpful joe and Jonathan 👍

I just bought a 6090 secondhand nearly new. But I had a few problems setting up with soft wear and dongle .but I phoned hpc and there tech guy was so helpful and got it up running perfect support. Well done guys
Mark underwood

13 de dezembro de 2019
Opinião espontânea
logótipo da HPC Laser

Resposta da HPC Laser

Hi Mark,
Thanks for taking the time to review us. Glad you're all set up and on your way! Best of luck with your 6090, you know where we are if you need us in the future.

Thanks again,
HPC

Classificada 5 em 5 estrelas

Friendly, knowledgeable & super helpful!

I initially drove down to HPC just for a replacement laser tube after having a bad experience with another company, they opened up specially for me on a Saturday & the service i received while there encouraged me to invest in one of their laser script machines. It’s very reassuring that they’re only a phone call away to help out with any queries, from the smallest and simplest to the more complex ‘brain picking’ questions. Always friendly & super knowledgeable. Highly recommend for all your laser needs! Thanks HPC!!

6 de dezembro de 2019
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Resposta da HPC Laser

Hey Abbie,
Thanks for the kind words, we’re pleased to have turned your laser experience into a positive one! We’re so happy to hear you’re satisfied with our services from before and after the sale.

Thanks again,
HPC

Classificada 5 em 5 estrelas

Genuinely one of the best laser…

Genuinely one of the best laser companies around. I have had a total of 8 machines from them now, 6 are still in constant use (the other 2 were very small machines which we no longer needed so sold them on). The oldest of which is 9 years old and still going strong! Their after sales service is second to none, and you can call through to the office for any technical support at any time. Their demo days are great for testing out the machines and seeing what they are capable of too! Unlike a lot of other companies, they keep spares for pretty much any part of the machine in stock, and I have even driven to the HQ in Elland, Halifax the same day to pick up spares and had the machine running again within 5 hours.

These are the workhorses of my business, and I could not of achieved it without them!

6 de dezembro de 2019
Opinião espontânea
logótipo da HPC Laser

Resposta da HPC Laser

Hi Phil,

Thanks a lot for your review! We’re thrilled your business is going strong, and your machines are too! It’s amazing to hear your machines are still powering through their work.

Thank you for working with us all these years, here’s to many more!

HPC

Classificada 5 em 5 estrelas

Great Cutomer service A+

From the first contact with these guys, everything was no trouble at all. Very reliable and easy to talk to. Purchasing was easy, delivery went well and the continued telephone and email support cannot be beat.
Products are all covered by warranty and lifetime support is priceless.
Thanks

5 de dezembro de 2019
Opinião espontânea
logótipo da HPC Laser

Resposta da HPC Laser

Hey Walter,
Thanks for the great review. We're thrilled to hear you're so pleased with our services as we take pride in each of the points noted, from start to finish!

Thanks again,
HPC

Classificada 5 em 5 estrelas

THE best aftercare and support!

Great quality lasers with THE best aftercare and support. I purchased HPC and have no regrets. The guys are always on hand to give phone advice and diagnose faults for free. Replacement parts are sent out quickly, which is perfect when running a business. Dont buy a cheap chinese laser as you will regret it when it breaks down or you cant get it working to begin with.

4 de dezembro de 2019
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logótipo da HPC Laser

Resposta da HPC Laser

Hi Ryan,
We appreciate your kind words. It's so good to hear you’re so satisfied with our products and services. Good luck with the business Ryan!

Thanks a lot,
HPC

Classificada 5 em 5 estrelas

Great company for Laser Machines!

We have got our 1st machine from HPC 3 years ago and from our first enquiry until now we have had great service. They delivered and installed our machine and stayed and gave us training which was brilliant to get us up and running. We now have 2 of their machines as our business has grown and they still offer the same great support years later. If we have a problem we can give them a call and they are always helpful. I would definitely recommend HPC their customer service is outstanding, everyone is kind and helpful no matter what the problem is. And their machines are great!

4 de dezembro de 2019
Opinião espontânea
logótipo da HPC Laser

Resposta da HPC Laser

Hi Sarah,
Firstly, thank you for the review, we really appreciate it. It’s good to know the machines are doing so well for you. Glad to hear this business is growing, best of luck in the future!

Thanks again,
HPC

Classificada 5 em 5 estrelas

Just purchased my second Lasercut 3020…

Just purchased my second Lasercut 3020 from HPC Laser. Purchased original one five years ago and could have purchased a cheaper one off eBay but due to the top service, permanent telephone backup, spare parts held on site if needed, helpful blog site and supply of laserable materials there was no sensible choice other than to buy another one from HPC.

4 de dezembro de 2019
Opinião espontânea
logótipo da HPC Laser

Resposta da HPC Laser

Hello Richard,
We really appreciate these comments. It’s always amazing to know that customers trust our quality and services. Enjoy your new 3020 Richard!

Thank you,
HPC

Classificada 5 em 5 estrelas

positive vibes

Dealt with HPC four years ago. It was a great experience from start to finish.
Only had to call for support once in all that time and Jonathan was on hand with helpful emails with suggestions on how to fix our small problem.
The 3060 was a great model model for us and would highly recommend HPC without blinking. Top product.
Thanks all at HPC

4 de dezembro de 2019
Opinião espontânea
logótipo da HPC Laser

Resposta da HPC Laser

Hi Campbell,
It’s great to hear such kind words about different areas of our services. We’re glad the 3060 was a perfect fit for you!

Thanks a lot!
HPC

Classificada 5 em 5 estrelas

Just want to say how great the team at…

Just want to say how great the team at HPC are. Try as I might I cannot source my materials cheaper anywhere. I ring up to request materials and they are always very accommodating. Even better is the new website chat feature via which I can get answers to questions without having to be on the phone. You are all fab-u-lous Cheers!

4 de dezembro de 2019
Opinião espontânea
logótipo da HPC Laser

Resposta da HPC Laser

Hey Hillary,
Thank you, as you can imagine we’re very glad to hear that. I think that feature helps us all out at times!

Thanks again Hillary,
HPC

Classificada 5 em 5 estrelas

HPC lasers are incredible machines

HPC lasers are incredible machines, robust, reliable and a good price. Their customer service and technical support cannot be beaten in my opinion. I am on my 2nd machine and honestly would not change to any other supplier.

4 de dezembro de 2019
Opinião espontânea
logótipo da HPC Laser

Resposta da HPC Laser

Hi Beverly,
Thanks for taking the time to leave a review. We think so too! It means a lot to hear such a strong statement about different aspects of our business!

Thank you so much,
HPC

Classificada 5 em 5 estrelas

A year on and still impressed

I’ve had my HPC 6090 laser for almost a year now, the machine is excellent I’m still learning it’s capabilities but every time I have a query or need help or supplies the HPC team are always there to help.
I would highly recommend them and their equipment range to anyone, be they a complete newcomer or an experienced laser handler.

4 de dezembro de 2019
Opinião espontânea
logótipo da HPC Laser

Resposta da HPC Laser

Hi Sam,
Thanks for the kind words. There’s always a lot to learn on machines that have so much to offer!

Thanks so much for the review,
HPC

Classificada 5 em 5 estrelas

Great company

Great company, really helpful especially when I go into full can’t remember a thing mode, and if there’s a problem they will talk you through what you need to do to, and generally help you to solve it!

4 de dezembro de 2019
Opinião espontânea
logótipo da HPC Laser

Resposta da HPC Laser

Hey Heather,
It’s good to hear the team has helped you through those moments, that’s what we’re here for!

Thanks for taking the time to leave this review,
HPC

Classificada 5 em 5 estrelas

Great Service & Machines

Bought my laser machine 5 years ago from HPC, and has been a great buy.
After a visit to their show room they installed & set up my machine and instructed me on how to use and look after it.
They have great customer service and back up.
Highly reccommended.

4 de dezembro de 2019
Opinião espontânea
logótipo da HPC Laser

Resposta da HPC Laser

Hey David,
It’s great to hear that you’re getting so much use out of your machine. Thanks for the recommendation, you know where we are if you need us!

Thanks again,
HPC

Classificada 5 em 5 estrelas

From ordering to delivering and…

From ordering to delivering and installing my machine the HPC team were great at answering my many questions and putting my mind at rest. The technical team are always a phonecall or email away if I have any queries or issues with the machine. The laser has been a great addition to our studio and would definetely recommend HPC.

4 de dezembro de 2019
Opinião espontânea
logótipo da HPC Laser

Resposta da HPC Laser

Hi Lisa,
Thanks for your lovely recommendation! We’re thrilled to have been of such help throughout the process and are glad you’re happy with your new addition!

Thanks again,
HPC

Classificada 5 em 5 estrelas

HPC laser

I bought a laser from HPC almost eight years ago. Apart from alignment issues, (my fault), and services, I’ve never had to contact HPC. It was great to visit their premises before buying and receive a half day training after buying. Can’t fault them at all.

4 de dezembro de 2019
Opinião espontânea
logótipo da HPC Laser

Resposta da HPC Laser

Hey Pepper,
Good to hear from you! It’s always reassuring to hear such a positive summary of our various stages of support over a number of years, here's to many more!

Thanks again Pepper,
HPC

Classificada 5 em 5 estrelas

If you are thinking about getting a…

If you are thinking about getting a laser don’t go anywhere else, HPC are second to none. I have had my laser for 5 years in which time their customer service and support is like the first day I bought it. They are a friendly, knowledgeable team who are always happy to help and it’s so reassuring to have them on the end of a phone to help sort out any problems or technical issues. Big thanks to Chris, who recently speedily got me back up and running. Can’t recommend enough!

4 de dezembro de 2019
Opinião espontânea
logótipo da HPC Laser

Resposta da HPC Laser

Hey Luan,
Thank you ever so much for this review. We take pride in our customer service and technical support services, it’s great to hear such positivity about them! We’re glad to have been of help over the years, here’s to many more!

Thanks again Luan,
HPC

Classificada 5 em 5 estrelas

Amazing staff

Amazing staff, very helpful

4 de dezembro de 2019
Opinião espontânea
logótipo da HPC Laser

Resposta da HPC Laser

Thank you very much Emily, happy to help!

HPC

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