HPC Laser Opiniões 

213
TrustScore: 5 em 5

4,9

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Classificada 5 em 5 estrelas

We purchased our HPC laser in 2010 for Rishworth Schools DT dept, so it is used heavily but sporadically, and she’s still going strong. We have an annual service and have updated features on the machi... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Great service from HPC, recently had an issue with a laser cutter bought from them a couple of years ago, turned out to be a user error & solved over the phone in 10 minutes. Known other suppliers ta... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I have used HPC laser for buying my machine, servicing and technical support since 2017. The guys are so helpful, in person and on the phone. Even when faced with very non technical language from me... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Gareth, our engineer turned up promptly, took time to understand our needs as a School, Serviced our recently acquired second hand laser printer, replaced some bits and then trained myself and my coll... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Fornecedor de equipamento laser
  2. Loja de produtos acrílicos
  3. Fornecedor de equipamentos
  4. Fornecedor de maquinaria de metal
  5. Fornecedor de contraplacado

Escrito pela empresa

HPC Laser supplies quality CO2 and Fibre Laser Cutting and Engraving Systems and CNC routers at competitive prices. Used extensively by industry, education, and home-users, our machines are compatible with all key design software packages including Corel Draw, Autocad, Adobe Illustrator, 2D Design and many more. Our wide range of machines provide options for cutting and engraving a variety of materials, from wood, card, plastics and paper, to metal, glass, leather, foam and fabric. We pride ourselves on our industry-leading after sales service, and our lifetime technical support and assistance for our customers means we are here when you need us. We're 'local'! Based in West Yorkshire, all our machines are built and tested here in the UK, and our friendly and knowledgeable technical support team are easily contactable and readily available to help you. No call centres, no time differences, no issues! From a small machine for personal use or crafting in your garage, to Fiber laser cutting machines that are the ultimate in high power, precision cutting devices for metals, our range is extensive. HPC Laser Ltd. are extremely competitively priced, and we offer customised and tailored solutions upon request. With a team of highly experienced nationwide engineers we are on hand to assist when we’re needed. Unsure where to start or what machine type you'd require? Feel free to contact us for an informal chat - we're happy to talk you through it, give advice and guidance, and provide you with a quotation.


Informações de contacto

4,9

Excelente

TrustScore: 5 em 5

213 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,9

Todas as opiniões

(213)

23 opiniões nos últimos 12 meses

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Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

excellent company to deal with

excellent company to deal with, always helpful with any problems that arise from time to time, would highly recommend.

5 de agosto de 2025
Opinião espontânea
logótipo da HPC Laser

Resposta da HPC Laser

Hi Joan,

Thanks for the kind review, we're always happy to help.

All the best
Team HPC

Classificada 5 em 5 estrelas

Laser Cutter replacement

The guys at HPC arranged to collect our old Laser Cutter to replace it with a new one. All went as planned and as smoothly as can be expected trying to get such a large device into and out of as small room. Excellent service.

31 de julho de 2025
Opinião espontânea
logótipo da HPC Laser

Resposta da HPC Laser

Good morning,

Thank you for the kind words, enjoy the new laser!

All the best,
Team HPC

Classificada 5 em 5 estrelas

Excellent machine and service

Tom from HPC set up our machine very quickly considering the size of the install. Very knowledgeable and helpful, with clear explanations on how to use the software and how different materials behaved when being cut. Great value machine!

31 de julho de 2025
Opinião espontânea
logótipo da HPC Laser

Resposta da HPC Laser

Hi Tim,

Thank you for the kind review, we will pass your words on to Tom.

All the best,
Team HPC

Classificada 5 em 5 estrelas

Great service

All the team have been extremely helpful. Especially Jeanette and Roman. Roman talked me through what he was doing, as he did it. So we can maintain our laser cutter properly

3 de julho de 2025
Opinião espontânea
logótipo da HPC Laser

Resposta da HPC Laser

Hi Rob,

Thank you for the positive review, we will pass your message on to Roman and Jeanette.

All the best,
Team HPC

Classificada 5 em 5 estrelas

This is my second unit from HPC

This is my second unit from HPC and the installation was carried out professionally as was the first back in 2008 would recommend the quality of the unit and the customer service.

3 de julho de 2025
Opinião espontânea
logótipo da HPC Laser

Resposta da HPC Laser

Hi Craig,

Thank you for the kind words and for choosing HPC again after all these years!

All the best,
Team HPC


Classificada 5 em 5 estrelas

Great school laser cutter company!

Every person I dealt with at HPC laser were fantastic. Super helpful and knowledgeable. The service for installation was very straight forward. Thank you Gareth! We love the machine and it is so good to finally have one at the school!

10 de junho de 2025
Opinião espontânea
logótipo da HPC Laser

Resposta da HPC Laser

Good morning,

Thank you for the kind review and we're glad you're happy with our service, enjoy the new machine!

All the best,
Team HPC

Classificada 5 em 5 estrelas

Laser Cutter service was 1st Class!!!

Laser Cutter service was 1st Class!!!

Very Nice and Helpful gentleman attended to our laser cutter. Our laser cutter is now working better then ever before, would recommend to anyone!!!

4 de junho de 2025
Opinião espontânea
logótipo da HPC Laser

Resposta da HPC Laser

Hi Daisy,

Thanks for the great review, we're really glad we could help you get your machine working better than ever.

Don’t hesitate to reach out if you ever need anything in future!

All the best,
Team HPC

Classificada 5 em 5 estrelas

Time for an upgrade 😊

Back in the distant past (2018) We purchased out 1st device from HPC. When it came time to replace it HPC where very helpful and the installer/trainer (Stan) was very helpful it great to talk to someone who is both knowledgeable and enthusiastic about the subject.

2 de junho de 2025
Opinião espontânea
logótipo da HPC Laser

Resposta da HPC Laser

Good morning,

Thank you for the kind review and being a long standing customer of ours.

All the best,
Team HPC

Classificada 4 em 5 estrelas

This company is easy to contact and…

This company is easy to contact and will always have good advice. They are efficient in their response to organise a visit.

22 de maio de 2025
Opinião espontânea
logótipo da HPC Laser

Resposta da HPC Laser

Hi Angela,

Thank you for your kind review of our support team.

All the best,
Team HPC

Classificada 5 em 5 estrelas

Helped us find the right machine

We already had a laser that wasn’t quite right for what we needed. The team at HPC were amazing in showing us a few different machines which meant we found the right machine with us. Without them taking the time to help us and seeing the machines in person I don’t think we would have ever have got the machine we needed. Thanks for your help!

23 de maio de 2025
Opinião espontânea
logótipo da HPC Laser

Resposta da HPC Laser

Hi Mike,

Thanks for the great review, we're really glad we could help you find the right machine.

Don’t hesitate to reach out if you ever need anything in future!

All the best,
Team HPC

Classificada 5 em 5 estrelas

The best service

These guys are the best in the business. I've been a customer for 9 years. The after sales service is brilliant, (with me not being very technical) the support you get on the phone is fabulous, so clear and calm when I'm flapping that I've got a problem. They have bent over backwards to get to me swiftly and replace parts when they have been end of life and I was stuck.
After sales is so important and I feel they have this bang on!

12 de maio de 2025
Opinião espontânea
logótipo da HPC Laser

Resposta da HPC Laser

Hi Katie,

Thank you for your glowing review of our after sales service, we really appreciate your kind words.

All the best,
Team HPC

Classificada 4 em 5 estrelas

Really helpful and friendly customer…

Really helpful and friendly customer service, with the call out engineer doing the job in a quick time and described what he had done and what to do to make sure the machine runs smoothly.
I'm really pleased to have purchased our laser machine from HPC.

13 de maio de 2025
Opinião espontânea
logótipo da HPC Laser

Resposta da HPC Laser

Hi Paul,

We're happy to hear you had a good experience with our team. Thanks for taking the time to leave a positive review.

All the best,
Team HPC

Classificada 5 em 5 estrelas

Recurring great experience of HPC

Having worked alongside HPC for numerous years, we knew they were our go to when expanding or company. Over the years, we have always found them to be helpful, knowledgeable and supportive and our recent experience was no different. We had a new, much larger laser installed, quickly and without a hiccup. The engineer gave us a thorough tutorial and we are confident in the team we have supporting us at HPC.

1 de maio de 2025
Opinião espontânea
logótipo da HPC Laser

Resposta da HPC Laser

Hi Luke,

Thanks so much for the great review, we really appreciate your continued support!

If you ever need anything or have any questions, don’t hesitate to get in touch — we’re always happy to help.

All the best,
Team HPC

Classificada 5 em 5 estrelas

Laser Cutter Service Visit

An HPC engineer came to service our Laser Cutter. he was prompt, thorough, friendly and very helpful, also showing us how we can get the best out of our machine. Recommended.

27 de março de 2025
Opinião espontânea
logótipo da HPC Laser

Resposta da HPC Laser

Hi Stephen,

We're glad to hear that you had a good experience with one of our engineers. Thanks for leaving such a positive review, we will pass your kind words on.

All the best,
Team HPC

Classificada 5 em 5 estrelas

Problem with our CNC router.

We had a problem with our CNC router and booked an engineer visit. Engineer arrived at the scheduled time, had everything he needed with him. Set up and zeroed in the new controller.
Knew the system well and had the equipment working as it should.
A very pleasant and polite young man.

Service provide was excellent.

2 de abril de 2025
Opinião espontânea
logótipo da HPC Laser

Resposta da HPC Laser

Hi John,

We're happy to hear you had a good experience with one of our engineers. Thanks for taking the time to leave a positive review.

All the best,
Team HPC

Classificada 5 em 5 estrelas

Installation was done very quickly with…

Installation was done very quickly with no fuss. The engineer who installed was a massive help and his knowledge and advice so helpful. We already do not know what we did before we had this perfect for our company excellent product and service

27 de março de 2025
Opinião espontânea
logótipo da HPC Laser

Resposta da HPC Laser

Hello Vaughan,

Thanks so much for taking the time to send such wonderful feedback. We're delighted that you're happy with the service we have provided.

All the best!
Team HPC

Classificada 5 em 5 estrelas

The visit at our school from your…The visit at our school from your engineer was accurate on time, very helpful and supportive. I have had a small issue with the new unit brought at school for a repla

I work at this secondary school in the North West since September 2013 as a Technician. In 2014 for the first time ever at school has been introduced a new asset The Laser Cutter 6090 from HPC Laser Company. I have had thorough training on 2 D design, and laser cutter software, and I must admitted I really liked it.
I am now familiar with sketches, drawings etc. and I am more confident to use and utilise my skills and experience, whether I am cutting or etching on different thickness materials.

17 de março de 2025
Opinião espontânea
logótipo da HPC Laser

Resposta da HPC Laser

Hi Lyubomir,

Thank you for your kind and positive review.

We're glad our machine has helped grow your skill set.

All the best,
Team HPC

Classificada 5 em 5 estrelas

General Service on HPC Laser Cutter

Roman arrived in good time and took care to re set up our laser cutter to exacting tolerances. He ensured that belts and optics aways were re calibrated having first ensured that all were clean. He ran calibrations and tested interlocks were working. Throughout the service he was happy to discuss aspects of the machines use that I was interested in and showed a great deal of knowledge which he was more than willing to share.

26 de março de 2025
Opinião espontânea
logótipo da HPC Laser

Resposta da HPC Laser

Hi Ben,

We're glad you had such a positive experience with Roman, we will pass on your kind words.

Thanks for taking the time to leave a review.

All the best,
Team HPC

Classificada 5 em 5 estrelas

Tech support first class

I found the tech support team to be very helpful, helping our school with guidance and providing answers to all our questions they were instrumental in us getting our HPC6090 up and running.

5 de março de 2025
Opinião espontânea
logótipo da HPC Laser

Resposta da HPC Laser

We're so glad you found Jonathan's technical support beneficial and that it enabled you to get your machine back up and running.

Thank you for taking the time to leave a lovely review, and your comments will be passed on to the technical support team.

All the best
Team HPC!

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