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H Potter Opiniões 

4799
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TrustScore: 5 em 5

4,9

Casa e jardim
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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

I was looking for a trellis for a trump vine and came accross H Potter while searching. Website is very descriptive and easy to use. Ended up ordering an obelisk. Fast delivery - 1.5 days from orde... Ver mais

Classificada 5 em 5 estrelas

I exceptional! What a gorgeous trellis! I was very impressed upon opening the packaging. What a trellis! I have wasted soooo much money on weak trellises, that are flimsy, break off as soon as you p... Ver mais

Classificada 5 em 5 estrelas

I love the quality of your products, well worth how beautiful they are in the yard. Since I will purchase more of your products. I would like to request the company stop wrapping metal in cellophane... Ver mais

Classificada 5 em 5 estrelas

I placed my order for delivery to CT on a Thursday and received it on Monday! No shipping costs or tax. All included in the quoted price. Beautiful piece, very well made. The bolts all lined up mak... Ver mais

Informações sobre a empresa

  1. Casa e jardim

Sobre H Potter

Escrito pela empresa

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At H Potter, we carry a large selection of outdoor decor including terrariums, lanterns, trellises, planters and window boxes! Shop our products today!.

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4,9

Excelente

TrustScore: 5 em 5

5 mil opiniões

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Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Respondeu a 83% das suas opiniões negativas

Geralmente responde em 14 horas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,9

Todas as opiniões

(4799)

944 opiniões nos últimos 12 meses

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Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais
Classificada 5 em 5 estrelas

Exceptional!

I exceptional! What a gorgeous trellis!
I was very impressed upon opening the packaging. What a trellis! I have wasted soooo much money on weak trellises, that are flimsy, break off as soon as you put them in the ground, rust, fall over etc. This HP trellis is sturdy, beautifully made, and worth the money. What a beautiful trellis. If you are on the fence, go ahead and purchase, you will NOT be disappointed!

20 de julho de 2026
Classificada 5 em 5 estrelas

Happy Camper

Very nice sturdy product. Easy to assemble. Shipping was very timely, even though purchased as a pre-order. Very satisified.

20 de julho de 2026
Classificada 5 em 5 estrelas

I was looking for a trellis for a trump vine

I was looking for a trellis for a trump vine and came accross H Potter while searching. Website is very descriptive and easy to use. Ended up ordering an obelisk. Fast delivery - 1.5 days from ordering. Very well made and finished. Easy to assemble. Plus made in the USA!! Highly recommend this product line to others looking for quality, fast delivery and made to do what they describe!

15 de julho de 2026
Classificada 3 em 5 estrelas

Terrible directions!

The trellis itself looks nice when finished but the instructions were terrible! worse than Ikea's. I didn't like that the pieces did not line up and the bolts supplied are not visually appealing. I can't recommend this with the high cost.

16 de julho de 2026
logótipo da H Potter

Resposta da H Potter

Hi Darlene,

Thank you for the feedback—and I'm glad the trellis looks nice finished.

Your review actually helped us improve: the assembly instructions you received have since been updated with more detailed photos and steps, specifically because we heard similar feedback. The new instructions are much clearer.

Regarding the pieces not lining up: This is unusual and typically happens when bolts are tightened as you go during assembly. If bolts are snug before all pieces are in place, it can make final alignment difficult. The best approach is to hand-tighten bolts loosely first, get all pieces aligned and seated, then tighten fully. If you try it again with that method, the fit should be much better.

On the hardware: Our arbors are black powder-coated steel, and the hardware matches that black finish. If you expected a different color (like stainless steel), that's something we can look into for future options. If there's a color mismatch on your order, I'd like to know so we can see if there was a factory issue.

I'd appreciate the chance to help you get the best experience from your trellis. Feel free to reach out if you'd like to discuss further.

Best regards,
Jerry

Classificada 2 em 5 estrelas

Look elsewhere

I feel like the order process was very deceiving and I feel like I given a choice. I might’ve had different feelings. The item my order took three months to get in and it was delayed multiple times. I was given a tracking number that said it should be there within two weeks and it was not. Very disappointed in my experience however they did get two stars because he had I bought turned out to be very nice.

17 de julho de 2026
logótipo da H Potter

Resposta da H Potter

Hi Brian,

Thank you for taking the time to leave a review—and we're genuinely glad the item itself turned out to be nice.

I want to respectfully clarify a couple of points: Your order placed May 31st shipped July 17th and arrived July 19th, which is about 7 weeks total. I understand that felt longer than expected, but it wasn't three months. More importantly, this was a pre-order, and when you added it to your cart, you checked a box confirming you understood it was a pre-order with an estimated ship window (not a guaranteed date).

Ocean freight for our large garden décor is unpredictable—containers can be delayed at ports, held up during transit, or restocked. That's why we never give exact dates; we say "early," "mid," or "late" month so customers know what to expect. I know that doesn't eliminate frustration when delays happen, but it's part of how pre-orders work in this industry.

Regarding the tracking number showing 2 weeks: That estimate came from our carrier based on typical transit, but ocean freight isn't always typical. We try to set expectations upfront, but I hear that the communication could have been clearer during those weeks of waiting.

We value your business and the feedback. If there's anything we can do to make this right, please reach out directly.

Best regards,
Jerry
H Potter
Owner

Classificada 5 em 5 estrelas

Quick delivery, excellent product I placed my order for delivery to CT on…

I placed my order for delivery to CT on a Thursday and received it on Monday! No shipping costs or tax. All included in the quoted price.
Beautiful piece, very well made. The bolts all lined up making assembly easy. It’s a well made heavy gorgeous piece.
The circular shape looks awesome against my white fence. I have two new wisteria waiting to climb it.

17 de julho de 2026

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