The entire team are fantastic and always supportive and flexible with appointments. We are delighted to have built a strong relationship with HRV Group and find their service to be leagues above any... Ver mais
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
The engineer arrived on time and was straight up into our loft to replace the filters, which were filthy. He then cleaned all 10 air ducts in the flat, which, at the front, faces the A406 linking Nor... Ver mais
Dexter was very thorough in servicing our Ventaxia system. He patiently explained everything to us - and cleaned up after himself! And very pleasant to deal with. The company didn’t supply him with... Ver mais
Excellent service from the engineer. Notified us when he arrived. Did everything necessary, and we were pleased he wore overshoes too. Well informed on the machine. We haven't yet received a repor... Ver mais
Informações sobre a empresa
- Prestador de serviços de climatização
- também em
- Distribuidor de ar filtrado
- Fabricante de equipamento de ventilação
- Fornecedor de ar condicionado
- Serviço de conserto de aparelhos de ar condicionado
- Serviço de limpeza de tubos de ventilação
Escrito pela empresa
Specialist Ventilation and Air Conditioning Installation, Servicing and Maintenance contractors for your home and office. Experts in all systems including extractor fans, central extract (MEV), heat recovery (MVHR), in room or central air conditioning units - experienced with all makes and models and service partners for market leading manufacturers. Comprehensive service packages and prices available.
Informações de contacto
13 Market Road, , TW9 4LZ, Richmond Upon Thames, Reino Unido
- 0330 223 4180
- enquiries@hrv-group.com
- hrv-group.com
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 40% das suas opiniões negativas
Geralmente responde em 14 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Very satisfactory servicing of my HRV unit in my flat
The gentleman who came to service my unit was very professional, explained fully to me how he was servicing it and was very polite. I had a few queries which he answered and explained. All the ceiling units were cleaned and the air exchangers measured, new filters were put in as well
Excellent professional service the…
Excellent professional service the engineer provided, I would highly recommend this company. He went over and above my expectations. I don't believe my Vents was ever serviced as good as this.
Easy booking
Easy booking, great communication.
An engineer was professional, friendly and efficient.
Had a service performed on our ventaxia…
Had a service performed on our ventaxia machine. The technician did a great job cleaning everything and explaining us how to properly use the machine
Yovcho was very efficient in his…
Yovcho was very efficient in his service.
He was very polite and on time, he left the flat tidy and helped with my Vent Axia issue.
Thank you
Knowledge & Support
Really helpful, I know little about my unit, was talked through the basics
Reliable company
Reliable company
Efficient work
Friendly, helpful staff
Good communication pre and post job
Annual service
Engineer arrived on time. Removed shoes as soon as he entered the house. Carried out service, cleaned vents and made adjustments to unit as necessary.
Fantastic service- Thank you Jack Harding
I reached out to HRV Group for an urgent MVHR service as it was requested as part of our sale of our property, so time was of the essance. I called up the office and Yasmine Leila Abderrahmani was nothing short of amazing. She helped me get a booking in a matter of days, professional and helpful at every stage.
On the day of the service, Jack Harding was our engineer. He was super friendly, technically great, and explained everything to us in a easy to understand way.
He was effienct and diligent and left us as very happy customers.
Thank you HRV, a great company!
Jack Harding came today to service my…
Jack Harding came today to service my HRV unit. He presented very well in appearance, He was polite, trustworthy and honest and I highly recommend him
Jack Harding came to service our MVHR…
Jack Harding came to service our MVHR unit and did an excellent job.
He was knowledgeable and professional.
The overall cost of this service has been “money well spent”.
We would highly recommend his work.
Excellent Service
Thorough and knowledgable service from Jack. Will definitely use HRV again to get my ventilation system serviced.
Great, friendly service
Great experience for a service
Engineer knew their stuff, was friendly and very good at explaining and offering advice. Appointment was a little later than originally scheduled but we we informed of this in good time
Annoying company
This company is a prime example of how to annoy a potential customer prior to even the initial dialogue! Deliberately do not put an e-mail address on your website???? & then make the only way to communicate with the company via a submission form that insists I agree with the 'Privacy Policy' of the company, which just for the record, is impossible to find on their website even if typing Privacy Policy into their own search bar???
Fortunately lots of competing companies who are far more helpful

Resposta da HRV Group UK
Great Service from HRV engineer, Jack
Jack arrived promptly, was polite, knowledgeable, friendly and efficient, an absolute breath of fresh air. He explained what he was doing and why and offered advice on how we could improve our system's performance. If all HRV engineers are like Jack, I would definitely recommend this company and would use them again.

Resposta da HRV Group UK
A professional and effective service
Booking the service was very easy. The engineer did a fantastic job. He was very thorough and explained what he was doing very clearly, He cleaned our ventilation system and rebalanced it so it now functions better than it ever did.

Resposta da HRV Group UK
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.







