Jo ( Joanne) at the Caterham store was endlessly patient, allowing me to try out several chairs and then try them again until I found the perfect one. She listened carefully to my requirements and... Ver mais
Localização
Alterar localização46-48 Chaldon Road, CR3 5PE Caterham on the hill, GB
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Leia as opiniões dos outros
No pressure, we were made welcome and encouraged to take our time. I took my husband in who is disabled and we were able to spend time trying chairs and then sitting in them for a while. Features... Ver mais
Pat the chair technician was brilliant! He was very knowledgeable about the range of chairs and what we needed. He also understood our budget constraints - and was very patient with our long winded d... Ver mais
We arrived quite late in the afternoon with a view to a quick look at what was available on our way home. Nothing was too much trouble for Tania from the minute we pulled up in the car park t... Ver mais
Informações sobre a empresa
- Loja de móveis
- também em
- Fabricante de móveis
- Fornecedor de equipamento para deficientes
- Fornecedor de equipamento para mobilidade
Sobre HSL Chairs - Caterham on the hill
Escrito pela empresa
HSL is an award-winning family furniture business with stores nationwide. We’ve been handcrafting and delivering beautiful furniture to provide true comfort for over 50 years. Making people comfortable is part of our DNA and that is why we do it.
We have spent over half a century making it our mission to understand the different sizes, shapes and needs of our customers. We have learnt how people sit, rest and sleep; how their bodies bend and move; and where and why they ache. We call this knowledge CleverComfort™, and it goes into the design and manufacture of every chair, sofa and bed we make – ensuring that our furniture fits the bodies of our customers perfectly.
Award Winning
HSL has also been recognised by The Queen’s Awards for Enterprise for one of our innovative designs, our wooden knuckle. The Queen’s Award for Enterprise is a prestigious award for recognising British businesses and other organisations who excel at promoting opportunity, sustainable development, international trade or innovation.
Made in Yorkshire
Whilst our roots still remain in Yorkshire, we have welcoming showrooms nationwide spanning the entire country and a national network of Home Visit Comfort Specialists performing consultations in our customers’ own homes.
Family Business
As we’ve grown, one thing that has never changed is the passion for comfort and furniture being at the heart of our business. We’re still family-run, we continue to hold traditional values in our hearts, and we have always been dedicated to providing a caring service and excellent value for money for all of our customers.
About HSL Chairs
Escrito pela empresa

- Up to 25 Year Guarantee
- Over 50 years of craftsmanship and dedication to exceptional customer service have made us who we are today. We still only employ furniture makers with the experience, skill and commitment to manufacturing the highest quality products. That’s why we are confident to cover a large number of our furniture ranges with a 25-year frame guarantee. In addition, all electrically adjustable chairs have a 5 year guarantee covering mechanical fault on the motor and handset.
- Queen's Award Winners
- HSL has been recognised by The Queen’s Awards for Enterprise for one of our recent innovative designs, our wooden knuckle. The Queen’s Award for Enterprise is a prestigious award for recognising British businesses and other organisations who excel at promoting opportunity, sustainable development, international trade or innovation.
Occupational Therapist Approved
All products are independently tested
Informações de contacto
46-48 Chaldon Road, CR3 5PE, Caterham on the hill, Reino Unido
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
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Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Pesonalised
Good quality furniture.
We were well looked after by Max ( Maxine) She let us take samples home to check the colours and textures for our lounge. We were not pressurised in anyway and went away and came back the following week to make our order. Luckily we did as it all changed from our original choice due to size and colour. Everyone there was very friendly and when we came back they remembered us straight away. We were also offered a drink if we wanted one. The furniture sold there is also very good quality and well needed for my arthritis.
The salesman was very informative and…
The salesman was very informative and helpful showing what my brother needed ie rising chair and made us feel at ease a true star
Fantastic customer service as always…
Fantastic customer service as always thank you
Fantastic service from start to finish.
Fantastic service from start to finish.
Delivery people were exceptional.
Very friendly and accomodating.
Highly recommend
Really helpful
Really helpful, professional sales staff, answered all our queries. We spent time trying different chairs and sofas before making a decision. Very much appreciated being given a discount.
Caterham Store - First class service
Visited the Caterham store back in March this year. Was greeted by a lovely man called Pat. He was very knowledgeable & listened to what my needs / requirements were & then guided me through my choices & different costs. I went for the Ascot, leather power recliners.
It was delivered today & arrived with the HSL delivery team all packaged in boxes.
Louis & Darren brought it all in & up a very narrow staircase. They assembled it all & were very precise & diligent, I was very impressed. They were outstanding.
The entire process from arriving at the shop, to ordering & today when my furniture arrived was first rate.
HSL furniture are more expensive than the likes of DSF, etc, but you get what you pay for. This is specialist furniture.
More than a 5* service.
Extremely happy.
We visited the Caterham showroom and…
We visited the Caterham showroom and the staff were excellent we eventually bought 2 Hypnos mattresses and an AysgarthRiser/recliner. We spent a lot of time over 3 visits and were well looked after.
Well done HSL no hesitation in recommending you.
Excellent selection of chair styles…
Excellent selection of chair styles and fabrics. The staff were friendly and helpful without pressurising me into a sale. We were even offered tea and biscuits whilst I made my mind up. My new chair was delivered today with no fuss, and it is very comfortable!
HSL Chairs - Caterham
The shop in Caterham was great, staff very friendly and informative. Very knowledgeable. We will be back to look at some other products.
Thank you
Everyone, from Maxine & Pat at HSL Caterham to Jason & Ashley who delivered the settee today have been excellent: very friendly and helpful. I would heartily recommend the company to others.
Caterham Surrey Branch 10 stars
Had Mums Chair delivered fantastic chaps ,polite professional.
From the moment I walked into the shop in Caterham Surrey with out mum and we spoke about what my mother was needing house bound ect, and until delivery. 10 stars if I could
In store face to face customer services
Excellent customer services from Joanne and Tanya at the Caterham HSL branch. On this visit our plan was to purchase a sofa (having previously purchased an electric bed from HSL)
On arrival we were made to feel welcome with complimentary coffee and biscuits. We was not rushed to make a decision and were able to stay after closing time to finalise the order. Joanne and Tanya were very knowledgeable on the products and efficient. They are a credit to the HSL team.
Would recommend HSL
The sales staff at Caterham were so helpful and Maxine couldn't have been more informative. Old furniture was removed the day before delivery to make way for a beautiful chair that was delivered this morning. The whole procudure ran like clockwork. Am more than happy.
Such a wonderful and patient team!
Such a wonderful and patient team at their Caterham branch. The service delivered by Tania and Jo was excellent! They went through all the options with such care and kindness and made my mother feel so at ease. I highly recommend HSL based on our experience.
Excellent service from Caterham staff…
Excellent service from Caterham staff who looked after us.
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