HSL Chairs - Chester Opiniões 

98
•
TrustScore: 5 em 5

4,8

Sealand Road, Unit 28, Greyhound Retail Park, CH1 4QG Chester, England, GB

•

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

From walking into the Chester store, right through to delivery, the service received from HSL has been exemplary. The furniture was bought for parents (in their 90’s) and the staff never rushed th... Ver mais

Classificada 5 em 5 estrelas

Thank you to Florentine from the Chester Branch of HSL. Thank you for being so patient and for listening to our needs and matching them so accurately to the Ripley range. We didn't feel rushed or in t... Ver mais

Classificada 5 em 5 estrelas

Libda our sales consultant was fantastic and went out of her way to help us find the right solution, there was no pressure to buy she encouraged us to take time to decide. When we realised the next da... Ver mais

Classificada 5 em 5 estrelas

Excellent service in store, lots of information and choice to take in but the salesman Richard was wonderful. Great communication from them after ordering and pre delivery. The delivery guys Craig and... Ver mais


Informações sobre a empresa

  1. Loja de móveis
  2. também em
  3. Fabricante de móveis
  4. Fornecedor de equipamento para deficientes
  5. Fornecedor de equipamento para mobilidade

Sobre HSL Chairs - Chester

Escrito pela empresa

HSL is an award-winning family furniture business with stores nationwide. We’ve been handcrafting and delivering beautiful furniture to provide true comfort for over 50 years. Making people comfortable is part of our DNA and that is why we do it.


We have spent over half a century making it our mission to understand the different sizes, shapes and needs of our customers. We have learnt how people sit, rest and sleep; how their bodies bend and move; and where and why they ache. We call this knowledge CleverComfort™, and it goes into the design and manufacture of every chair, sofa and bed we make – ensuring that our furniture fits the bodies of our customers perfectly.


Award Winning

HSL has also been recognised by The Queen’s Awards for Enterprise for one of our innovative designs, our wooden knuckle. The Queen’s Award for Enterprise is a prestigious award for recognising British businesses and other organisations who excel at promoting opportunity, sustainable development, international trade or innovation.


Made in Yorkshire

Whilst our roots still remain in Yorkshire, we have welcoming showrooms nationwide spanning the entire country and a national network of Home Visit Comfort Specialists performing consultations in our customers’ own homes.


Family Business

As we’ve grown, one thing that has never changed is the passion for comfort and furniture being at the heart of our business. We’re still family-run, we continue to hold traditional values in our hearts, and we have always been dedicated to providing a caring service and excellent value for money for all of our customers.

About HSL Chairs

Escrito pela empresa

Up to 25 Year Guarantee
Over 50 years of craftsmanship and dedication to exceptional customer service have made us who we are today. We still only employ furniture makers with the experience, skill and commitment to manufacturing the highest quality products. That’s why we are confident to cover a large number of our furniture ranges with a 25-year frame guarantee. In addition, all electrically adjustable chairs have a 5 year guarantee covering mechanical fault on the motor and handset.
Queen's Award Winners
HSL has been recognised by The Queen’s Awards for Enterprise for one of our recent innovative designs, our wooden knuckle. The Queen’s Award for Enterprise is a prestigious award for recognising British businesses and other organisations who excel at promoting opportunity, sustainable development, international trade or innovation. 

Occupational Therapist Approved

All products are independently tested

As a member of the British Association of Occupational Therapists, Julie Jennings Dip COT HCPC, is highly qualified and greatly respected. Julie is frequently consulted for independent advice by a wide range of clients throughout the UK and Europe. All our chairs, sofas and beds at HSL are approved by Julie Jennings. Thanks to her work, you can relax in comfort knowing that each piece in our range has been thoroughly tested and evaluated by an independent health expert.

Informações de contacto

  • Sealand Road, Unit 28, Greyhound Retail Park, CH1 4QG, Chester, England, Reino Unido

4,8

Excelente

TrustScore: 5 em 5

98 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,8

Todas as opiniões

(98)

4398 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

Helpful, patient and not pushy

Thank you to Florentine from the Chester Branch of HSL. Thank you for being so patient and for listening to our needs and matching them so accurately to the Ripley range. We didn't feel rushed or in the way and were especially glad of your help in the more creative/design side of things. You definitely went above and beyond. Thank you also to Jack for help and advice.

25 de setembro de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Fantastic product and service

From walking into the Chester store, right through to delivery, the service received from HSL has been exemplary.
The furniture was bought for parents (in their 90’s) and the staff never rushed them or pressured them into any purchase.
The delivery team (Alex and Dean) were friendly, polite and very helpful, making sure that the sofa and chairs were fully assembled and put in the correct place.
We cannot fault HSL.

25 de setembro de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Friendly helpful staff

Friendly helpful staff , listen and patient in finding best product to suit our requirements.
Relevant information given , no waffle! Resulting in being confident and happy with items purchased

27 de maio de 2026
Classificada 5 em 5 estrelas

Excellent service at all levels

Excellent service in store, lots of information and choice to take in but the salesman Richard was wonderful. Great communication from them after ordering and pre delivery. The delivery guys Craig and Lee were superb, nothing was too much trouble and they didn't rush off to their next job until we were happy, other companies should take a leaf out of their book of what customer service is all about, totally brilliant.

18 de setembro de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Fantastic service and advice

Libda our sales consultant was fantastic and went out of her way to help us find the right solution, there was no pressure to buy she encouraged us to take time to decide. When we realised the next day we had our measurements wrong Linda and the team helped us work through the options to find a solution that did work.

31 de agosto de 2026
Classificada 5 em 5 estrelas

Michelle was patient and very helpful…

Michelle was patient and very helpful during my visit to this store. I bought one chair on my first trip then wanted to add a second a couple of days later. Nothing was too much trouble and the order was amended without a problem.
Highly recommended. Thank you.

4 de setembro de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Sales Team are very nice indeed

Sales Team are very nice indeed, they leave you to wander around and sit as long as you like on the chairs and sofas.
When you need assistance they are there to help and are very knowledgeable on HSL products.
Nice experience.

16 de agosto de 2026
Classificada 5 em 5 estrelas

A welcome buying experience

The staff were all very welcoming , especially Tyra who took great care in assisting us to find the right chair for our specific requirements, also in choosing the correct design of fabric to suit our decor. We had visited the Chester site previously prior to our purchase and again found the staff helpful but in no way pushy. The fact that the furniture is made in Yorkshire England is also a great plus

14 de agosto de 2026
Classificada 5 em 5 estrelas

Margaret was very helpful and welcoming…

Margaret was very helpful and welcoming without being pushy. She has a lovely friendly personality that makes you feel at ease. She went out of her way to show us the different fabrics and operation of the chair.

24 de agosto de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

My experience

Tyra was so helpful she showed me how to control the chair and helped me find the right chair for me. I felt very happy coming out the shop with my purchase. She also gave my two flat whites while I had time to test out the Chair, and a tin of biscuits and tea bags to take home which was a lovely gesture.

25 de julho de 2026
Classificada 5 em 5 estrelas

Wonderful experience at HSL Chester !

Bought stressless reclining chair from Chester showroom last week .
Wonderful sale person called Bunny , polite , knowledgeable and very professional .
Delivered today by Paul Dixon and Emanuel , one again very pleasant and professional .
What a lovely experience . Thanks

4 de agosto de 2026
Opinião espontânea

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